5* Star Hotels in East Java5*

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“Our stay at The Westin Surabaya was absolutely wonderful. The service was outstanding from start to finish, and the food was exceptional.

My family and I recently stayed at The Westin Surabaya and had a wonderful experience. The hotel staff were exceptionally helpful throughout our stay.

My family and I had a wonderful stay at this hotel. All the staff are polite, humble, friendly and helpful. We spent 4 nights day and each day we were impressed with their excellent service.

This was my last vacation of last year/beginning of this year and I just wanted to relax, this was the perfect hotel for that. I requested for a high-floor quiet room and they gave me the same.

I can't begin to describe how good Hotel Tugu is.
Not only is Malang the coolest city in the world, that is the complete package.

The hotel is actually a museum. The granddaughter of a 19th century Chinese sugar baron, an internationally renowned elegant lady, transformed it from her home shortly before her 100th birthday.

An amazing and unforgettable experience! The ambiance and atmosphere were so warm from the moment I arrived. The room was incredible, especially the balcony and the super comfy bed.

Staying at this hotel was an absolute treat of hospitality and services.

My stay at Hotel Majapahit Surabaya was nothing short of extraordinary — a truly unforgettable experience wrapped in elegance, history, and genuine hospitality.

It was great to be back to the best hotel in Surabaya. My family and I stayed for 2 weeks and had a great time. The staff and their hospitality are highly commendable.

Stayed for a business trip. The services are top notch with large rooms and great features.

Nice hotel in the middle of Surabaya, spacious room with city view, very kind and helpfull staffs.

I would like to leave a honest review for the staff at Grand Swiss Hotel Darmo.

Hi.
Firstly, I want to highlight my experience staying at Grand Swiss Belhotel Darmo and its staff. My family stayed here before transiting back home.

I stayed at this hotel for a 2-night staycation with my wife and our daughter.
Overall, the service was excellent and the staff were very friendly.

I've stayed at a lot of hotels around the world but Golden Tulip Holland is definitely one of the best hotels I have ever stayed at! All the staff were so genuine in their jobs and service and are

I've just spend 2 nights at your amazing hotel. Can I just say that was the best hotel that I have been? My family and I were impressed by everything at your hotel, but the best thing is the pool.

I spent 4 night in the 1 bedroom deluxe, and I was impressed by how comfortable the space was. The layout feels very homey, complete with a bright living room and a peaceful bedroom.

Today, I held my Table Manners Afternoon Tea event at The Gallery Restaurant, Ciputra World Hotel Surabaya, and it was absolutely amazing!

Enjoying this hotel so much. Love how they upgrade my room for free and it’s turned out the room is super nice. The bed is big. My daughter is super happy and wish to be back here.

I had an amazing time with my wife at the hotel, the overall svc by all staff are super professional and they make sure we had a enjoyable time here. Vicky help us as well.

I love everything about this hotel! The only sad thing is we only have 1 night to explore this spacious hotel. The staff are all very friendly (sorry can't remember each of the staff names.

We only stayed one night. Room was very clean. It is located outside of the city in a calm area next to a beautiful waterfall. The owner was super friendly and had great tips.

Great place to stay when hiking Ijen. Rooms were clean, so nothing to complain about. In the end the best thing is definitely the host.

I would like to compliment Ms Irish for her exceptional service in handling customer queries.

I had a wonderful stay this January 2026. One of the highlights was definitely the breakfast; they offer a great menu with plenty of delicious options to start the day.

This accommodation has a very strategic location, making it easy to get anywhere. The place is comfortable, homey, cozy, and very clean.

The location of the homestay is very beautiful. Nice ambiance. The host provided great hospitality with very delicious, homely food and clean washrooms. We felt right at home!

Friendly smiles and welcoming receptionists like Antonlo (Eric) made my stay truly meaningful. The staff were very helpful, and the great first impression never faded.

Excellent service! Booked an executive suite room. From checkin we get delish cookies. Room is huge and clean, bedsheet smells good.

I love their pillow and mattress—so comfortable and clean. The room ambience is excellent; the couch, lighting, and colors are perfectly harmonized with a warm wooden feel.

I had a wonderful stay at Vasa Hotel Surabaya. The apartment was very comfortable, clean, and well maintained. The service from the team was excellent and very attentive.

What a fantastic hotel! We stayed here for two nights during our honeymoon. It happened to be during the time of the protests but we felt safe at all times here.

Bumi Hotel in Surabaya is beautiful, clean and comfortable. The rooms are extraordinary and well equipped. The restaurants and facilities are breathtaking. A little paradise.

Wyndham has always been my top choice whenever I visit Surabaya. It’s very comfortable for a long stay.

Went to wyndham surabaya 7 yrs ago before covid-19, today we are back to this hotel and the hospitality are still one of the best.

The hotel is very cozy.
There is a rooftop for barbecue or just hangout.
Great food. The breakfast is delicious.
Room service is amazing. Very helpful.

A nice hotel for family, usually hotel always promote their child friendly but this hotel also have an elder friendly.
They have a spacious room and luxury bathroom.

Great place although is a lil bit old. Very clean and comfy. Hopefully they can add more facilities again like basketball court, tennis court, etc.

I stopped by for the golf and restaurant.
Just looking the room for afar.
However, my experience in hospitality is quite nice and friendly.
Food is okay la.
But coffee is great.

As a newcomer to Cepu, I was pleasantly surprised by Ammi Hotel. The building itself is a stunning sight, and the atmosphere inside is equally inviting.

Room.
Clean and tidy, typical 4-star hotel. Things to improve: hot water didn't work, and the soap wasn't smelling good at all.
Facilities: Decent pool and small gym. Not many to enjoy.

Suasananya nyamanpegawai ramah.

Nice hotel with nice surroundings and facilities… friendly and helpful staffs.