Stayed here on a work trip. Hotel is great. My preferred brand. Lots of parking, underground option. Location provides easy access to get on the main roads.
I work odd hours sometimes I check in the middle of the night or, the staff at the front desk are always helpful pleasant courteous. Especially Ryan Awesome and good at job.
Don't pay extra for breakfast buffet when you book. Other than the egg station which came with a beautiful smile when you ordered your omelet, it was disappointing.
They have some pet-friendly rooms, I believe the charge was an extra $15/night for the pet.
This is a great hotel. The rooms are clean and spacious. A little difficult to maneuver a walker in the bathroom-have to leave the door open. The breakfast is good-lots of eggs, bacon and sausage.
Great rooms, helpful and friendly staff. One of my friends required a fridge with freezer to store medications and they happily swapped his fridge for one with a freezer.
Actually I don't know why this much hate for the hotel. From my experience, room is cleaned and the room comes with a fridge, microwave, tv, and the bathroom has shampoo, soup, lotion and everything.
It was mine and my friend first time in Calgary. So, we reserved a room at Emerald Hotel. The staff was really helpful during our stay. The rooms are quite big and environment is very peaceful.
Positive: I like that I can book last minute and they have rooms available at good prices. Negative: So? the room wasn? t as clean as one would hope. The floors didn?