Hotels in Quintana Roo with a Pool

My wife and I are retired professionals. We planned a 2 week stay January 7-20. The Staff were truly outstanding and friendly and naturally humble.

Positive: The food was really really good. I ended up having 3-4 plates every meal and I usually don't eat much. Reasonably priced.

The staff is amazing, professional, and polite. Every staff member was so nice. Their shuttle to and from the airport was very quick. The oceanfront room with a pool was incredible.

We just came back and I want to go back. Entertainment for family and adults were awesome and funny. Pool drinks and aerobics were fun. Music all day at pool. Food was delicious.

Beautiful views from all balcony rooms! Food was amazing. Service is on point!

Nice hotel on the beach, the best thing is its very clean and crystal clear beach. Great food and service. 😉

Positive: Great beach, attentive and friendly staff, great price. My room was clean,, and cleaning staff did a good job. Good air conditioning. Loved the ocean view.

I enjoyed my stay. The staff was pleasant. When I arrived I didn’t like my first room it was out dated, but I also had a problem that occurred so I was able to switch rooms.

I’ve used this hotel on a number of occasions as a convenient stopping off point on fishing trips to ascension bay further down the coast.

We spent the night before our fishing trip in Punta Allen.
Everything was lovely. We got a good price from Trivago. The shuttle driver found us at airport.
The pool and hortub was quiet and inviting.

We went to this resort to celebrate my daughters quinceanera & even though this resort was not my first choice, I am glad I chose it. My family and our party guests enjoyed everything about it, from

We had a wonderful stay at the Dreams Sands Cancun Resort & Spa and thoroughly enjoyed our trip. The rooms were clean, spacious, and very comfortable throughout our stay.

My husband, his sister, & I stayed 2 weeks in a 2 bedroom unit at the Royal Sunset. The unit itself was so clean & had such beautiful views.

Our stay at Sunset Royal was absolutely unforgettable. From the exceptional service to the warm, genuine care from the staff, everything exceeded our expectations.

We were here for the 3rd time and it never disappoints for the service we received. Especially the wait staff in the morning breakfast buffet and at the thatch roof restaurant.

TL;DR : The facility is great. The food is not good at all. Mixed feelings about service being a non-Solaris member.

My stay at the hotel was good overall, but I especially want to recognize Jahir, the bartender. He truly made my stay more enjoyable with his excellent service, friendly attitude, and special drinks.

Our stay at Crystal Grand Cancun was nothing short of amazing.

I stayed here from 29th Jan to 5th February. This is a beautiful hotel, with a luxurious feel and beautiful scenery. Staff are friendly and welcoming.

We were there January 7th to the 21st for our annual trip going on seven years now. We were a little disappointed with some of the changes. Not happy with the Marco Polo only being french food.

Overall, I had a great experience at this resort. I’ve stayed at two other all-inclusive resorts before, and I can honestly say the food and service here were the best I’ve experienced.

We stayed at Moon Palace Grand in Mexico for 8 nights, and overall it was one of the largest resorts I have ever experienced in my life.

I had an amazing experience at Amainah! David was fantastic and gave excellent recommendations for both drinks and food, which made our stay even more enjoyable.

We had a good stay at this hotel on Lake Bacalar. Although it is officially adults only, they kindly allowed us to bring our minor, which we really appreciated.

Every team member we interacted with was genuinely kind, helpful, thoughtful, and responsive.

Such a beautiful hotel! I highly recommend booking a trip here. The hotel itself is beautiful, rooms are large, pools are amazing and the staff is so incredibly friendly and kind!

We had a really beautiful stay at Ma’Xanab! I would like to particularly highlight the restaurant and food served here. It’s exceptional. Shockingly delicious in fact.

My wife and I celebrated our honeymoon here. The room was exceptional, with ocean view and our private mini pool, which was really a perk.

Adult pool is awesome! Swim up bar is great and always friendly bar tender. Lots of fun.

Me and my wife had a short couples trip. We had an amazing time. All of the staff were extremely kind and helpful. The resort and grounds a well kept.

Our stay at Haven Riviera Cancun Resort & Spa was exceptional and remains one of our favorite resort experiences.

I recently celebrated my birthday at Belmond Maroma with friends, and overall it was a wonderful experience.

Didn’t know what to expect but the service here was the best I’ve ever had. Every detail from the moment we carried to the moment we left was perfect.

Review for Akumal Bay Beach & Wellness Resort.
We recently stayed at Akumal Bay Beach & Wellness Resort, and while there were many positive aspects, a few areas could use improvement.

Great Resort! Safe, Comfortable, Relaxing! Best part is the staff! Rommel, Erich, Guadalupe, German… just to name a few! over the top customer service!

The energy of this place is absolutely incredible. I’ve never felt so grounded, peaceful, and grateful for a stay anywhere else.

Our stay had a very rocky start as there was a mixup with our shuttle to the hotel. Thankfully, the mistake was quickly overshadowed by this lovely private hotel with incredible service!

We had a great time at Atelier. Great beach, party pool, and quiet/relaxing pool. Rooms are genuinely awesome, really comfy and gorgeous. Housekeeping is excellent, super clean.

Fantastic stay and we will definitely be back.

This resort is incredible! Everything from the beach, pool, spa, restaurants, and customer service was top notch. 10/10 would recommend!

Awesome resort. Food and service is as good as it gets. My third time here and I travel every month.