Almaty Hotels

The rooms were spotless and very comfortable, but what truly stood out was the front desk team. They were incredibly warm, welcoming, and genuinely kind. Exceptional service from start to finish.

Superb location, excellent service and good breakfast. Modern service apartments — highly recommended esp for long stay with families.

The hotel enjoys an exceptional location in the heart of Almaty, putting guests withineasy reach of the city’s main attractions, restaurants, and shopping areas.

My first visit to Kazakhstan in early October — I chose Mercure for the first three nights for its convenient location and clean, hygienic look.

The front desk staff were very kind, the breakfast was great, and the location is easily accessible—simply perfect!

IT is tinyyy and without Windows but an funny experience. I was the only non-japanese/korean there. Very silent and clean. Negative is that I could Not regulate the air cpnfition in my tiny room.

We had a pleasant and memorable stay. Our room had a stunning mountain view.

Comfy room, especially by comparison to der establishments, but nothing to shout about. Location is a winner for me as it is near a metro and not too far to the airport. Superb breakfast.

I stayed at here from feb 14-20, 2026 and it was excellent! it was nearby to a lot of shops and restaurants and even a park. Breakfast has a lot of options and everything was yummy.

Hotel is new and cozy. Free drinking water refill with nice bed equipped. Hotel staff very nice and kind.

I stayed at this hotel for 5 days and overall had a pleasant experience.

We had an amazing experience at the Hotel in July 2025. Its located at a prime spot with a lot of restaurants, malls and cafes nearby. Rooms were clean and the breakfast was a good spread.

Staff doesn't speak English. You have to download Russian in Google Translate. Lobby located at the back. Room is very clean. Lots of restaurant. Easy to take bus.

Good location. Nearby restaurants and convenient stores. Walking distance to Almaty 2 Train Station. Friendly staff. No lift but its okay. I will come back.

Excellent location (big mall across the street), clean room, strong Wi-Fi, good service from the reception desk. Happy with this hotel.

We had a good experience — the staff was very accommodating, let us check in early and was very helpful. Rooms nice as well.

Our stay at the hotel was excellent from start to finish. The staff was very welcoming, professional, and always ready to help with any questions we had.

As always. A nice hotel with spacy rooms and a very good steak restaurant next to the hotel.
Breakfest only from 8:00H and upwards possible.

Nice stay happy to recommend for other travelers very neat and spacious room.
There is No lift at hotel.

Good Hotel. Breakfast was really good.
. Perfect heating for winter. Good location.

A nice hotel near metro station, very much suitable for family. Breakfast spread is also good.

Really enjoyed staying my time at this hotel.

Great location, simple rooms, but quite clean and tidy, there is shampoo, toothbrushes and everything you need. Tv. Breakfast is simple.

The room was decent for that price. Friendly and helpful staff. But the location is quite not safe for female travellers, the road is dark.

I stayed at this hotel in Almaty, Kazakhstan, for 3 nights. It's a clean and safe place.

We shared at the InterContinental Almaty for 5 nights during our visit to Almaty.
Our rooms were comfortable, and spacious.
The service of all the staff was very nice, and warm.

The rooms are slightly outdated, but they still give a luxurious and comfortable feel. The staff is very friendly, polite, and helpful, which makes a big difference in the overall experience.

Lovely hotel just a few mins car / taxi from the cable car that takes you to the top of the mountain. Location is wonderful.
Rooms are spacious and clean and service is excellent.

Ultimate luxury resort near Medeu. Awesome terrace view with breakfast. Lovely rooms with view, heated pool and sauna.

We stayed at Shymbulak Hotel with our family for four days and truly loved the experience. The hotel is very cute—nothing fancy, but with a unique and charming style that makes it feel special.

We visited Shymbulak Resort for skiing, and it turned out to be a very nice and cozy place to stay.

An absolutely exceptional experience at Zvezdnaya Hotel in Almaty.
From the moment I arrived, the staff were incredibly welcoming, kind, and helpful.

Located about an hour from Almaty Airport, this eco-hotel is perfect if you’re looking for peace and quiet.

The room is very comfortable and spacious. The area is quiet, which is a pleasant place to relax.

We spent a wonderful week exploring Almaty and the surroundings.
Whilst the hotel is not fancy, it is ultra clean, comfortable and excellently located.

Good hotel in a central neighborhood of Almaty. My room was clean and quiet, with complimentary bottled water and a small hospitality tray with a tea kettle.

Safe, friendly and well located in Almaty. Was there for two nights as a start into my Stan-States trip and was not disappointed.

From the moment I contacted the hotel before my arrival, the experience was outstanding.

This resort has my heart, we booked 4 rooms (mountain views) stayed for 5 nights and had one of the best moments of our lives. We did receive 2 days of snow, 1 day of rain while staying here.

Highly recommend this hotel for first-time tourists/travelers! I love the location of the hotel because it’s near attractions like Panfilov Park, Ascension Cathedral, and Green Bazaar.

I am writing to highly recommend this guy, a concierge at your hotel.

Great hotel and amazing staff!
The staff are very very helpful, especially Mr. Arkhad! He was kind and provided great assistance!

The location was perfect — it is close to many restaurants, supermarkets, and even popular tourist spots in the city, which made everything very convenient for us.
The hotel was always clean and

Overall it was a great experience The food was great the designs and architecture of the room has a comfy feeling and the staff were welcoming and friendly. I had a wonderful experience.

We had a great overall experience.
From the moment we checked in, the staff were extremely helpful, welcoming, and genuinely eager to assist.

Stayed here for 13 nights all up.
First 10 nights then extended my stay.
Staff were more than helpful and professional.
Always contact us for our 3 day cleaning service.
Location is fantastic.

Great location. Comfortable apt. The mattress was too soft for us though. The kitchen has gas and some utensils you can cook.

Towels and robes are changed daily; cleaning is available, but the quality is average (water stains in the bathroom and dust on the floor).

A nice hotel with a beautiful entrance with columns and evening lighting.
The rooms are a bit small, the walls are thin.
The shower water is a pleasant temperature and runs smoothly.