Deluxe Queen Room
Two plush bathrobes, a flat-screen TV and an iPod docking station are provided in this deluxe room. A work desk, coffee-making facilities and an en suite bathroom are also provided.
WiFi is available in all areas and is free of charge.
Beds: 1 large double bed (151-180cm wide).
Room Facilities: Towels, Wake-up service, Carpeted, Linen, Free toiletries, Satellite channels, Radio, Coffee machine, Pay-per-view channels, Socket near the bed, TV, Flat-screen TV, Refrigerator, iPod dock, Desk, Private bathroom, Fan, Safety deposit box, Air conditioning, Upper floors accessible by elevator, Wardrobe or closet, Alarm clock, Toilet, Cable channels, Laptop safe, Wake up service/Alarm clock, Heating, Iron, Bath or shower, Hairdryer, Toilet paper, Telephone.
I can’t give a low enough rating for the horrendous customer service we experienced at Hotel Abri. No information about parking costs in Airbnb listing so I checked the hotel website and called and was informed by both that the NYE special included free valet parking for one vehicle. Upon check in we were rudely informed that the special doesn’t apply to Airbnb bookings despite there being no info about this on the website or given when I called. They refused to honor the special and charged $80 for valet. When we returned to the hotel for the night we were very rudely informed that our 2 friends were not allowed to come up to our room due to a NYE policy. When we asked for the details about the policy SAM refused to provide any information and told us we should have read the fine print on the waiver we signed at check in. We, like most, had not read the fine print when we checked in and just wanted the guy to explain the policy to us, but he continuously refused to do so and argued with us about why he didn’t need to do that. What kind of hotel refuses to explain their policy to its customers?! Our guests decided to wait in the lobby while we went upstairs to change before coming back to wait with them for their Uber. When they stepped out onto the street for a cigarette Sam followed them out, harassed them and told them they were trespassing. Our friends could not believe the treatment they received.