Comfort Inn & Suites Buffalo Airport

Hotel

The floor I was on smelled a bit musty. The scent of the chlorine from the pool was very strong and could even be smelled in the elevator. The room was clean and organized but I suspect the comforter was not changed. I say this because I kept coming across hairs that I know was not mine on it. The breakfast was decent, standard I supposed. Staff were awesome.

Great place for a park and fly option. Shuttle to the airport. Only problem is breakfast starts at 5 am not 4 am like it is advertised on their website. So we could not have breakfast before our 7 am flight. We booked here for that reason and that they allowed more than 14 days for vehicle parking. Also the air conditioner was so loud even on low and the pillows were very lumpy and not comfortable that we had an awful nights sleep. Felt so exhausted the whole travel day. Otherwise the staff is pleasant and rooms were very clean.

It's a good place to stay a night if you messed up the reservation at your destination or was ahead of the schedule (like us). I would not chose it as my destination. The place is pretty dated, but clean and good customer service. We enjoyed the pool and breakfast in the morning. Lots of families with kids.

Slightly older hotel. Rooms are nice and clean and the location is good. They were renovating the parking lot while we stayed there. Great pool and hot tub.

This place is a dump. The breakfast was just horrible and the pool and hot tub were disgusting. First room was in disrepair so we had to be moved and the next room was just as bad. The only good thing about this place was the location because everything you need is within a 5 mile radius. We drove all the way from Delaware for personal business and checked out early. There are plenty of other hotels in the area “DO NOT STAY HERE” All you can smell is cigarettes and marijuana all through the halls and the walls are paper thin! Go elsewhere! Very uncomfortable place and the beds made our backs hurt.

First room that was given to us wasn't even clean yet, accidents happen, second room was done but we're cleaned towels on rack still with dirt all over them. Mold in tub area, tiles falling off wall. Wasnt impressed. 2 years ago great experience, this time not impressed. Probably try another place next time we fly from Buffalo.

I love this place! I can wander around with my guitar at will and nobody bothers me. I keep it respectful and don't annoy anyone, and talk to and meet tons of awesome people!

Stayed in one of their business rooms. The room was decent but my biggest complaint was the bed made my back hurt and the pillows were the size of something you would see someone use on a couch. 2 pillows side by side might have made up the just over a standard size pillow. Wasn't what I expected for a business room.

Great place to rest your head the night before a flight. The park stay deal is really nice. Early 4 am breakfast for early flights. There’s a bar connected to the hotel which is nice. Shuttle service to the airport is 24 hours. It’s the perfect flying hotel! Nothing fancy but gets the job done.

Pros: Relatively cheap, good location by airport, and it was actually pretty quiet in my room considering hotel was full. Cons: Not particularly clean, all furnishings and decor well used, dirty, old. Bathroom sink not in the bathroom but the bedroom.

Positive: breakfast was hot and clean. Gated area for leaving vehicle parked. Con: smelled horrible like cigarettes. Bare wires and uncovered outlets. Shuttle issues to and from the airport. Over all it is run down and desperately needs a remodel.

Good pricing and allowed parking for 2 weeks with our 1 night stay Even has early morning shuttle to airport Beds were comfortable.

Perfect location for anyone using the airport. Flea property. Full hot breakfast and up to 30 days free parking.

Room and Breakfast okay. Room standard.

Perfect. Close to the airport (we could see it). There was a restaurant /bar, a pool and exercise room. It was neat, clean and we'll decorated. Staff was friendly. Parking was adjacent in a big lot. In winter, put a shovel in the car (it is Buffalo) even though the lot is plowed. There is a TIM HORTONS next door, a short walk away. The shuttle is 24 hrs. We left before the breakfast was out so I can't comment.

The rooms were clean and tidy. The breakfast provided was available from very early (5 am I believe) until 10 am with complimentary coffee continuing even later. They had a shuttle that took us to the airport that was fast and warm. The person working on the shuttle even assisted us with baggage loading and unloading.

Thank you guys so much. They don't look like much but never judge a book by its cover. My wife got this place before Christmas as a park and fly option. The price was so budget friendly that I didn't look forward to the free breakfast. Wow! was I wrong. The options were satisfying. Fast forward three weeks. We got back and as we suspected, the car wouldn't start. They offered to boost the vehicle. At first try, the vehicle wouldn't start (wind chill was — degrees C). Even in the cold, the gentleman offered to charge the boostpack and maybe try again later. On second try, he said we should take the shuttle rather than walk so I don't freeze (now this has gone above and beyond in my book). Luckily the vehicle started. Days Inn Buffalo is a 4 star service on a budget. The extra 1 star is for what the guy did for me and them being patient. I will definitely use here again.

Overall the room is very comfortable. Flat screen TV with multiple beds. The bathroom looked a little ageing. The provided breakfast was above average. The main complaint was entering and leaving the hotel parking lot as it is on a major road and there is no light to make the turn.

Days Buffalo Airport hotel is a ok hotel, but I don’t think I’ll be coming again. The rooms were ok, but the mattress sucked and the Air Conditioning wasn’t really good either. The actual service, I have mixed feelings. When we got there and were checking out, the service was kind. But when we called for the shuttle, they were very rude. The shuttle itself was good however, as well as the parking. Overall, I don’t think I’ll be coming back anytime soon.

Location was on a hotel strip right across the airport. It was clean and up to par for the most part. We had 35+ family members for a Christmas party there.

My room was a little dated looking but clean. The drain in the tub did not drain quickly when I took a shower so I would end up standing in an inch or so of water. The Wi-Fi worked but the connection in my room was spotty and when I could connect the connection speed was very slow and would often time out.

Hands down amazing service. We arrived at 2:00AM and were exhausted, and there was an issue with our booking. The manager, Brian, was great at dealing with the situation. He extended our checkout time the next day, and really went the extra mile to make sure that we had a positive experience. We will definitely be staying at this hotel again the next time we fly out for a vacation.

Very nice location. Enough parking. Nice clean rooms. All facilities including refrigerator, microwave etc. Break fast very nice. Eggs and sausages juices, butter, bread so much stuff. Kids love wefals.

The hotel and the rooms are very clean the beds very comfortable. The pool and spa are a plus it's very nice. We didn't eat at the restaurant but the ambience looked very good and the menu too. I will return without hesitation.

Best place to stay to take a flight at 5am, like I was. Breakfast is served from 4 am. Shuttle to airport on demand. 5 minutes wait. I got $10 parking for a week. I am not sure if this is regular price. Rooms are big and very clean. The common areas need an update.

The Days Inn is convenient to the airport with courtesy bus service. The staff is friendly, breakfast is a typical buffet and the internet works well. We've stayed there a number of times. You get a comfy bed and an assortment of pillows. It is an older hotel and the bathrooms could use updating.

The staff was friendly and helpful, but the room I stayed in had a lot of little maintenance issues that, when all experienced in a one-night stay, made our time there very uncomfortable. The cabinet for the television had a door that didn't fully close and would drift open, making it a constant obstacle when walking by. The TV itself didn't work. The bathroom was not as clean as other hotels we've stayed at. The staff was very helpful and did their best to help us, but it really seemed like the hotel cut a lot of corners in order to save themselves money.

Overall experience is better than what I expected. We booked a standard 2 queen room but asked for an upgrade and was bumped to a business class King room at no charge. The suite was very spacious with a fridge and microwave. The bathroom was clean but really needs an update.

We made a last minute booking due to a cancelled flight, which kept us in Buffalo overnight. We appreciated the online deal that I found on my smartphone and the front desk was more than happy to match the lower price that I found. Our room was clean and nice, as was the rest of the facility. The swimming pool and hot tub were clean well kept. The free breakfast was very good and very convenient. It is very conveniently located across the street from the airport. I would highly recommend this hotel to anyone.

Positives: Able to check-in upon arrival, breakfast included, quiet rooms (despite being literally across the street from the airport), A/C works properly, staff is polite, comfortable beds and coffee makers, refrigerators and microwaves in every room. Negatives: Lobby is very dark, pool smelled strongly of chlorine (which typically means it is not clean), rooms are extremely outdated with dark furnishings that are showing their age, pillows are in desperate need of replacement, and extremely inconsistent housekeeping (see details below). My visit to this hotel was neither for business or pleasure. I needed a place to stay as I attended to my father's sudden passing for 5 nights. On the first morning of our stay, the housekeeper stopped me in the hall to ask if we needed anything in our room. I was somewhat confused as I expected our room would be serviced each day without needing to be asked so, I told her we'd be leaving in about an hour and she could take care of the room. The following morning she stopped me again as we headed to breakfast. As this was a day I knew we'd be in the room a while, I told her to skip us this once. The next day, we left by 9am and didn't return until after 7pm but, our room wasn't touched. I called the front desk and was brought some items with little apology. Amazingly, the next day, it happened again! Our trash was overflowing, we had no towels, etc. A whopping $10 was taken from my bill.

Hotel staff were great, rooms were sufficient for a one night stay. Only complaint is the complementary breakfast and that they do not make enough for the amount of guests staying. It's better to just eat at Tim Hortons thats 40ft away.

Great stay, decent amenities, and courteous/friendly service. Would stay again!

Been here twice, and both times have been really good experience, everyone here is really respectful, everything is always clean, breakfast is good, nice and quite, and at a good price.

Flying out of Buffalo? This is the place to stay before hand, great service and everything we needed including parking for a great price.

12/19/15 I checked in to the adjacent room this Saturday for my sons 12th birthday sleep over along with 11 other boys. We entered the room to find a large amount of maggots behind the TV stand! We took pictures and video of this room in disgust. I went down to the desk where the receptionist and assistant general manager Maureen M. Was standing. I addressed my complaint with the receptionist asking for some type of accommodation. The assistant general manager stood there very dismissive as I spoke the receptionist. The receptionist in fact gave me advice stating that, in the event a guest has booked a room and then on the day of check in, the rooms were over booked, the hotel would accommodate by sending over the payment to another hotel, along the chain in this area. When she asked the assistant general manager for this accommodation for us, she flat out said No! I was left with all of these children whos parents had dropped them off and a ruined night for my son on his birthday. I then asked for the corporate number to find out what they were willing to do above the multiple refusals and no accommodation from management. I spoke to a corporate representative on the phone for 1 hr with multiple requests to keep me on hold, to call Maureen and then tell me what Maureen said with no resolution of how they would be able to help me. By this time, I was appalled by not even an offer for another room.

Great stay for the price! Very quiet at night, friendly staff and clean enough considering how busy it was. My son loved watching the planes come and go — great view from the room! Breakfast was just enough — decent variety and well maintained. We would stay again.

When you are in Niagara falls on a vacation, all you need is a comfortable and safe place to stay (obviously you will be busy at the falls all through the day) at a reasonable price. Days Hotel has all of the above. We booked the deal through hot wire and to be honest, we were scared of bed bugs, losing personal items etc after reading reviews. But we have to say that our stay at Days Hotel was memorable! What impressed us: 1) Unbeatable Price (Hot wire deal was 75$ and it sleeps 4 people) 2) Location (Proximity to Airport — just 3 minutes drive) 3) Complimentary Breakfast (Wide variety of options and its open from 4 am to 9 pm) and the food was good too. 4) Free shuttle to airport 5) Friendly staff 6) Got a refrigerator and microwave inside the room 7) Free Parking There is nothing for us to be disappointed… One suggestion for improvement would be the carpets in the hallway look old (needs replacement sooner). Smoking needs to be prohibited in front of the lobby, that was uncomfortable for us. They should designate a separate smoking area elsewhere. We stopped using the main lobby to get in/out.

Very disappointed in our stay at this hotel which was very recent. This hotel needs to be updated, women's public bathroom downstairs was very dirty/ bloody toilet paper on the floor. Pool had too much chlorine, eyes burn when walking in, no towels available to dry off. We stayed for 2 nights at this hotel and after the first night our belongings were missing from our room when we returned. Cleaning staff apparently through away our clothes in the garbage. This was reported to front desk and we ended up looking in the garbage ourselves for our belongings. (Obviously if our stuff was thrown away staff was not going to look for our belongings! ) Do not have cleaning staff clean your room if your not there! I would not suggest staying here! it was a horrible stay. Made my overall stay a disappointment!

Their staff can definitely use some costumer service refreshing.

Friendly staff, clean rooms, good deal for your money.

The so called couch in the description of the room was not present. Overall, the stay was pleasant. We enjoyed the waffle maker in the breakfast place.

The facilities were decent in general, our kids enjoyed the pool. But we found bedbugs allover the queen size beds. It was really late at night, so we preferred to file a complaint the next day. However the Manager didn´t bother listening, no apology offered either. We stayed on New Year´s Eve (2015). Needless to say all we had to do with our clothing, shoes, etc. To avoid further problems at home.

Average hotel — 2 star. Of the only two elevators, only one works. And its very slow. You want to stay as high up as possible due to noise, but be prepared to walk up and down. DIY cafeteria-style breakfast buffet was mediocre. Our room was very clean, but lobby and public areas very worn. No in-room Wi-Fi — limited Wi-Fi at best in very small lobby.

Wifi problems have been fixed. 5 Stars again.

Friendly, very close to the airport, excellent bar.

— Walls are paper thin and you can hear everything going on in the next room. — Heat is either on or off, so to not boil overnight I had to turn it off and then wake up to a cold room. — Lights weren't working in the fitness center. — Not easily accessible. Hotel only accessible going East on Genesee (concrete barrier separating the road).

This was just ok. Nothing great. Below average for an airport hotel. The rooms were old. Light didn't work, bedding was kind of worn down. Very much below average for a business hotel, and bad value for the money. I would normally expect to pay about $60 for this type of accomodation not the $111 that I was charged (with tax).