3-Star Hotels in Sinaloa3*

I genuinely appreciate the assistance that Miss Ana Karen Ponzo provided me since yesterday.

Excellent customer service. Abimael from the front desk went above and beyond to assist us. Very friendly staff members. Very clean hotel. Great location. Good food at the Colorines Restaurant.

Very nice hotel, very convenient location, staff is helpful and courteous. It's been a pleasure staying here. Never at at the restaurant but heard good things about it. Yes I would come back.

We stayed at the El Cid in mid-December, and though it was peak tourist season, the resort was not packed.

My favorite hotel in Mazatlan. It is very basic, but is in the best location. Make sure you get an ocean view room.

I sprained my ankle on way back from Observatory. Juan brought up a bag of ice to the room. Excellent service.

The hotel is right in the middle of the Golden Zone restaurant and entertainment district. Everything in easy walking distance and the Soriana Supermarket is about 12 minutes walk away.

We were on a tour and they stopped here so we could hang out on the beach.
The server was great. They set up lounge chars on the beach and brought us food and drinks.
The food was decent.

We stay the week of New Years. At first we had a hard time getting into our room bc key card wouldn’t work at all, but they were very nice and got on it and gave me another room!

The Palms has a great location. We have stayed here several times and are always pleased. Views are great, pools are nice with swim up bar.

Excellent location, affordable price, super clean room, friendly staff (handsome), comfortable rooms to get to whether for work or vacation, light breakfasts, delicious coffee, they offer you bread

I'll start with the bad: it doesn't have a pool :p.
Now comes the good thing: to start with its price.

Great customer service from Maria at the front desk, good breakfast food and great service at the ME restaurant. The food at the poolside was good and they deliver food to your room.

Location is excellent if you’re trying to get around the city. I did not try the all inclusive experience so I cannot talk about that.

My parents retired in Mazatlán, and I hadn't been here since my mother's death.

We chose this place because it was a very busy time and there weren't many options around. It's a good inexpensive hotel, no frills, but also no problems.

Never disappoints! Location is steps away from the beach and the rooms are clean. Staff is friendly and always accommodating. Been coming here for the last 8 years and it hasn’t lost its step at all!

Very load and flaws in the bathroom design.
The people are very friendly and helpful. Location a super plus.

Housekeeping was very friendly and help full. Only bad experience was they would not refund my money for the extra day I did not use.

Beautiful hotel! The rooms are spectacular and clean. Staff here are very friendly and helpful! Service is impeccable. The location is perfect! I will definitely be staying here again!

The hotel is smaller than others near by but nice due to the location and on the beach access. The service by all staff was welcoming and attentive. The hotel is down the street from local shops.

We have a whole week left to enjoy a wonderful spectacle like the solar eclipse, the hotel was definitely a good host since upon receiving us they gave glasses to see the eclipse and I loved it, the

Excellent service, would definitely come again!

We had Thursday night is prime rib night. Great time and the delicious tender prime rib was so good! Happy hour drinks and a glass of wine with dinner.

We've been going here over 20 years! It's a great place to relax by the enormous pool while getting served poolside from their wonderful restaurant!

Excellent customer service and a functional room where everything worked well. Fantastic location. Highly recommended!

This small hotel was so special and I loved it. The room was immaculate, the Wi-Fi was excellent (I work remotely), the bed was very comfortable, and the shower, amazing water pressure!

From the reception desk staff (Branden & others) to the housekeeping staff (Miriam) to the restaurant & bar staff, all made our experience a wonderful one. We had a studio room overlooking the ocean.

We stayed at the Luna Palace for a couple of weeks in February. Our suite had ample room with a kitchenette and two bathrooms.

Park Royal is a very nice hotel with easy access to public transportation and short walking distance to about half a dozen unique restaurants.

Used this hotel through my timeshare program. Check in was quick and convenient. Staff throughout the hotel was friendly and competent, especially the two pool waiters.

Happy to have found this gem.

We love the Villa Serena, this is our second year here. The staff is very friendly and keeps it spotless. We like the authentic decor and charm of the apartments.

My husband and I have stayed at Villa Serena Historico since Jan 1/25 and are here for 3 months. The suites are lovely and every one is different. The staff is very friendly and helpful.

Perfect place to say if you need to be close to medical or the the marina.

Omg! Where do I start but what an amazing experience here. From start to finish the entire staff was nothing less than perfect!

We stayed here for 2 weeks. The staff were super friendly and professional. The rooms were very clean and beds are super comfortable. View is spectacular.

A wonderful and incredible place with astonishing views from the room. I originally did a reservation for the Sunset Palace hotel but when I arrived, that hotel was closed.

Experience:
My stay at this hotel was disappointing due to several misleading claims and subpar amenities:
Dining Options: We were promised three on-site restaurants, but this was a LIE.

Absolutely love this place. Great staff. Delicious food. Our go-to in the Plaza Machado.

Wow! If you want to stay in a place with heart, this is it! The gallery is great, but the hotel and bar in the back are astounding. A must see (and feel)!

Beautiful boutique hotel. Staff is welcoming, friendly, and accommodating. The pool area is relaxing with plenty of sun or shade. Breakfast in the morning is my husband’s favorite.

It is a beautiful little hotel on the hill. They offer a delicious breakfast. There is a pool but it is not heated. It is easy to walk to restaurants from here but it does take about 10 minutes.

I recently wrote a review and right after writing and I received a phone call from the owner.

Just spent 4 days at this hotel. I rate a hotel based on what I experienced, nothing more or nothing less. The hotel is considered a 5 Star Hotel. From my experience, not true.