I had a very pleasant stay at this 3-star hotel. The staff provided excellent service throughout my visit and were always kind, attentive, and willing to help whenever needed.

We loved our stay here. The staff, especially Feli, were all so friendly and helpful.

The room is comfortable, nice big bathroom. The breakfast is a buffet, including eggs, sausages and much more. Very good quality and no restriction on the amount, which is a big plus.

Excellent. A tour agency booked for us one night there. By far the best hotel we got in out Peru trip. The staff is very friendly and professional.

The staff were absolutely lovely. They kept my luggage all day while waiting for my evening bus.

We had an absolutely wonderful stay at this hotel!

Had 2 nice nights in this hotel! Very good location and a clean and comfy room right in the center of Puno which was ideal for exploring the city for 2 days. Bertha is a great host!

Basic but very clean hotel in city center of Puno. Personel friendly and breakfast fresh. Great shower. Storage of bags in locked room no problem during the day.

Very nice hostel, everything is brand new, proper hot shower. You basically are in the house with the family but rooms are really nice like a modern hotel.

Very comfortable and clean place with great views on the lake. Breakfast included and good Wi-Fi. I was travelling with my motorbike and they had space for me in the garage.

Excellent location. Many restaurants & shops nearby.
Comfortable room with small balcony overlooking the main Square. Everything worked fine.
Bed had cleans linens & afforded me a comfortable sleep.

Only stayed one night and arrived Saturday afternoon off the bus from Cusco to find it was carnival, we were very lucky having a balcony room overlooking the square, fantastic views of carnival

Very good hotel in the center of Puno. Close to everything, the main square, shops and restaurants. Comfortable room and bathroom with a real bathtub. Tasty breakfast on the upper terrace.

The best breakfast with 3 fresh papaya pineapple melon juice ready, between all these36 countries that I traveled was the most ecofriendly hotel.

The Room was spacious. The Wi-Fi was not very good.
The breakfast in the morning was good.

Good attention. The warm treatment of the staff is recommended. My visit was exceptional. The staff exceeded my expectations with their friendliness and efficiency.

We stayed two nights in September 2025. Nice hotel, decent breakfast — but what really elevated our experience was the warm and friendly service at the Reception.

Nice hotel, stayed here twice, one night each. Some people have complained about cold rooms in the past — that has not been our experience at all.

Quiet hostel with basic room and amenities. A bit chilly at night but they have extra blankets in the hallway up for grabs. The breakfast is decent and simple.

Comfy bed, good sized room with HBO max.
Owners are kind and patient.
Breakfast is ok.
Close to the center and the door locks.
Shower pressure could use some work.
Very decent overall!

Very clean.
The rooms are big, with private bathrooms.
The stuf is very helpful, nice and warm. Can book trips at a better price in the area.
I will return with pleasure and recomendit strongly.

The room was big and the had a great view over the lake. The bathroom was spacious and clean. Furthermore the staff was very friendly and helpful.

This is THE place to stay. We dealt with Antonio who is a wonderful man. Warm, helpful, and a sense of humor. The hotel is comfortable, clean, secure, and quiet.

Beds and toilet were clean. Good location. I booked a tour through the hotel and that went well. Free simple/basic breakfast was convenient. 24h warm water, not always hot.

Centally located 3 corners from Cathedral square.
Strong Wi-Fi.
Comfortable bed.
Heating.
It was clean.
Breakfast was OK.
Represented excellent value for money.

Very nice hotel situated right at the start of the pedestrian way (Lima Street) where you'll find plenty of shops, restaurants and points of interest.

Nice rooms. Very good shower with hot water and pressure. Breakfast is okay. The restaurant could be cleaner but it's okay.

The service by the staff, and especially Heber at reception was exceptional.

Great location and service from all the front desk and bellmen teams especially Karla, Christian & Julio.
Our 4F suite was very nice and functional.

Very comfortable, we l9ved that there were 4 different pillows to choose from, whether you like a firm or softer pillow.

I had a great stay here. The owners were really helpful and nice. The room is clean with a great view of Lake Titicaca!

Family owned and runned. Cutest little spot and a great base for exploring Puno.
It's down to earth but has everything that you need.

I love this little hotel. Stayed twice! Peru is my 104th country (business and tourism), so I’d like to think I have a good grasp on scale. This review takes into account this is a ~$22/night hotel.

Old style hotel. Very clean and friendly and helpful staff. Heater in room so cold not a problem. Conveniently located in the old town centre walking distance from bars and restaurants.

Nice hotel close to the center of Puno. We had a lovely room facing the courtyard. We had a hard time operating the shower, but manager came by and help with an attitude.

Without a doubt a good rest after having walked a lot in Cuzco, the bed was very large and had a heater in the room, very useful since it is cold in Puno during the nights.

Good hotel in a good location. Near to all local attractions. Wi fi only worked in reception. Breakfast was ok. Staff were great and friendly. No lift was hard work.

They were lovely. Good and comfortable rooms and an amazing staff that wants to give you the best.
Also we went to a day tour with their travel agency, the aymara route was incredible, dont miss it!

Lovely hotel, very friendly staff who went above and beyond for us. Breakfast is a good price, beds are very comfy and shower is powerful and hot! Close to the main square.

This hotel was so so kind and accommodating. My group had a mix up with our dates and they immediately fixed and helped us. Then our bus got canceled and they let us stay an extra night.

Super friendly staff. Spoke excellent English. Filling and fresh breakfast included. I asked for a quiet room and they put me in the back away from the street. Very good value. Recommended!