Almaty Hotels

We are pleasantly surprised by some of the staff. The one that stood out for us was Adel at reception.
It was a shock when we arrived and there was no air con.

Walking distance to a nearby park with a historic church in the park. Hotel is recently upgraded and good enough for a 4 star.

From the moment I contacted the hotel before my arrival, the experience was outstanding.

This resort has my heart, we booked 4 rooms (mountain views) stayed for 5 nights and had one of the best moments of our lives. We did receive 2 days of snow, 1 day of rain while staying here.

We stayed at Shymbulak Hotel with our family for four days and truly loved the experience. The hotel is very cute—nothing fancy, but with a unique and charming style that makes it feel special.

We visited Shymbulak Resort for skiing, and it turned out to be a very nice and cozy place to stay.

Excellent gem of a hotel close to the centre.
Great service clean rooms.
Special mention to Timur — fantastic bar man, truly customer focused.

A nice hotel with comfortable rooms and friendly staff. Location is central.

Overall, it's a decent, fairly new hotel. The location is good, equidistant from the main attractions. Good public transportation access.
It's not entirely clear how the air conditioning works.

The hotel is everything you want in a hotel, excellent location, delicious food, well appointed rooms with a mini bar and most importantly friendly and efficient staff.

They asked us to move from kitchen saying "the breakfast will start". We were not gonna try to get it free, it was rude. Also if we want, we can pay. Except for that, rooms were good.

I would definitely stay again in this hotel its very nice and clean, I would like to thank all receptionist they are very helpful and friendly but my only negative point is the entrance its very

I was there for an event, but it was well set up with old style hotel. It was cozy with the cold winter outside. The staff freindly and helpful.

To be honest selected this hotel accidentally but it proved to be a great choice.

Staff doesn't speak English. You have to download Russian in Google Translate. Lobby located at the back. Room is very clean. Lots of restaurant. Easy to take bus.

Good location. Nearby restaurants and convenient stores. Walking distance to Almaty 2 Train Station. Friendly staff. No lift but its okay. I will come back.

To be honest, I was apprehensive of booking this hotel. The name, the style, everything just seemed a little off, however the location and some of the positive reviews swayed us here.

We stayed at Hotel Kazakhstan for 4 nights with my family. Location-wise, it’s one of the best places to stay in Almaty, very close to the Kok-Tobe cable car ride.

We shared at the InterContinental Almaty for 5 nights during our visit to Almaty.
Our rooms were comfortable, and spacious.
The service of all the staff was very nice, and warm.

The rooms are slightly outdated, but they still give a luxurious and comfortable feel. The staff is very friendly, polite, and helpful, which makes a big difference in the overall experience.

I stayed at this hotel for 5 days and overall had a pleasant experience.

We had an amazing experience at the Hotel in July 2025. Its located at a prime spot with a lot of restaurants, malls and cafes nearby. Rooms were clean and the breakfast was a good spread.

Lovely hotel just a few mins car / taxi from the cable car that takes you to the top of the mountain. Location is wonderful.
Rooms are spacious and clean and service is excellent.

Ultimate luxury resort near Medeu. Awesome terrace view with breakfast. Lovely rooms with view, heated pool and sauna.

The rooms were spotless and very comfortable, but what truly stood out was the front desk team. They were incredibly warm, welcoming, and genuinely kind. Exceptional service from start to finish.

Superb location, excellent service and good breakfast. Modern service apartments — highly recommended esp for long stay with families.

The location is bit far from the city but the view make the place worth it to travel. The suite we took was quite spacious for 2 Adults and 1 children with smart home control in the capsule.

Location is far from central amaty city, but its worth it with the view. Staff is very helpfull, the smallest capsul room is enough for 2 person 1 kid.

If you want to treat yourself without treating your wallet like an enemy, Dostyk is the move.

Convenient location, everything was within walking distance for me. Beautiful, laconic design of the hall and room, clean bedding and bath amenities.

Good hotel in a central neighborhood of Almaty. My room was clean and quiet, with complimentary bottled water and a small hospitality tray with a tea kettle.

Safe, friendly and well located in Almaty. Was there for two nights as a start into my Stan-States trip and was not disappointed.

One of the best hotels in Almaty. Highly recommended for individuals or families.

Good Hotel and Neet Room. Not so far from town and there are many restaurants available nearby. Hotel has 24*7 restaurant, SPA and Gym. Room is very neat and all the amneties are available.

The hotel enjoys an exceptional location in the heart of Almaty, putting guests withineasy reach of the city’s main attractions, restaurants, and shopping areas.

My first visit to Kazakhstan in early October — I chose Mercure for the first three nights for its convenient location and clean, hygienic look.

Very good hotel, perfect place to stay at Almaty. Specially thanks to Front Office Meureut and Anel, also to Mansur for good service during i’m stayed.

Beautiful Hotel with excellent equipment. Clean and everything on actual standard.
Very friendly and serviceorientated. Delicious food.

The location was perfect — it is close to many restaurants, supermarkets, and even popular tourist spots in the city, which made everything very convenient for us.
The hotel was always clean and

Highly recommended! Clean and cozy hotel with very accommodating staff, fast service, great breakfast, and free drinking water anytime. Affordable but feels like a luxury hotel.

Rooms clean 👌 and nice with great value.
Service was excellent.
And the best thing of it, its location with.

Very nice and pleasant place to stay in quiet neighborhood. The reception was very helpful.

It is a fantastic place! It's very beautiful and cozy, houses are very lovely, with everything you need including a sauna which sounds like a dream.

"An absolutely stunning hotel with breathtaking vistas. The reception team is exceptionally hospitable, and the entire staff is truly delightful.

Overall it was a great experience The food was great the designs and architecture of the room has a comfy feeling and the staff were welcoming and friendly. I had a wonderful experience.

We had a great overall experience.
From the moment we checked in, the staff were extremely helpful, welcoming, and genuinely eager to assist.

Great place to stay, overnight stopover with Air Astana en route to Bangkok.
Very good location, can walk to the famous wooden cathedral. The rooms are clean, and the breakfast is incredible.

I stayed three nights at this hotel. The reception staff was friendly. The room, including good bed, was comfortable and clean. Compared to some places, everything worked too!

I stayed at here from feb 14-20, 2026 and it was excellent! it was nearby to a lot of shops and restaurants and even a park. Breakfast has a lot of options and everything was yummy.

Hotel is new and cozy. Free drinking water refill with nice bed equipped. Hotel staff very nice and kind.