Shymbulak Resort Hotel

Name: Shymbulak Resort Hotel 3*
Price range: Prices for upcoming dates start at 7 195 ₽ per night
Rating: 9.3

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Hotels and inns in Almaty, Book accommodation in Kazakhstan

Photos and descriptions provided by a third party, may contain errors or inaccuracies and not checked by service.

Average rating by guests Shymbulak Resort Hotel: 9.3/10 Wonderful

Reviews 77 →

Free Wi-Fi Parking Swimming Pool

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Available Rooms

First floor Twin Junior Suite

bathroom Private bathroom tv TV

Beds: twin beds

shelves Bathrobe kitchen Fridge self_care Toiletries dry_cleaning Towels

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Plus Double Suite

lock Safe bathroom Private bathroom tv TV

Beds: full double bed

Additional services shelves Bathrobe blinds Blackout blinds kitchen Fridge airwave Hairdryer heat_pump Heating network_check High speed internet access iron Ironing facilities cooking Kitchen soup_kitchen Kitchenware Mirror shower Shower footprint Slippers emoji_food_beverage Tea phone_in_talk Telephone self_care Toiletries dry_cleaning Towels checkroom Wardrobe water_bottle Bottled water

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Super Plus Quadruple Suite

lock Safe bathroom Private bathroom tv TV

Additional services bathtub Bathtub shelves Bathrobe Bedsheets blinds Blackout blinds desk Desk airwave Hairdryer heat_pump Heating network_check High speed internet access iron Ironing facilities Mirror sauna Sauna shower Shower footprint Slippers emoji_food_beverage Tea emoji_food_beverage Kettle or coffee maker phone_in_talk Telephone self_care Toiletries dry_cleaning Towels water_bottle Bottled water

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Shymbulak Resort Hotel provides a comprehensive holiday experience nestled in Almaty. The hotel is situated 16 kilometers from the city center, adjacent to the renowned Shymbulak Ski Resort within the Ile-Alatau National park. This location provides immediate access to winter sports activities and stunning mountain vistas.

Guests can explore the surrounding area, including Shymbulak and the KKD-4 complex. A short walk leads to the slopes of the Shymbulak Ski Resort, offering immediate access to skiing and snowboarding.

The hotel’s café serves meals and beverages. A restaurant offers a full dining experience. The bar provides a relaxed setting for refreshments.

Free Wi-Fi is available throughout the hotel grounds. Wellness facilities include a sauna, a bathhouse, and a medical doctor’s consultation service. These amenities promote relaxation and well-being.

For winter sports enthusiasts, the resort provides a dedicated skiing area and ski-to-door access. A picnic area is also available for enjoying the outdoor surroundings. The hotel facilitates winter sports activities directly from the premises.

An outdoor swimming pool and a pool cater to guests seeking aquatic recreation. A playroom is available for children’s entertainment, ensuring family-friendly facilities.

The hotel staff arranges private transfers for guests. Additional services include private check-in and check-out, and concierge assistance to fulfill specific requests.

Rooms are equipped with a television and a bathrobe. Specific services may vary based on room type. The hotel staff is proficient in English and Russian, ensuring seamless communication.

The hotel’s location next to the Shymbulak Ski Resort provides convenient access to the slopes. It offers classical-style rooms with flat-screen TVs and scenic views of the town or the Medeu Valley. Each room has a private bathroom with toiletries and a balcony in most cases.

A continental breakfast is served in the café, while a buffet breakfast is available during the ski season. Room service is provided year-round, offering convenience and choice.

Shymbulak Resort Hotel provides ski-in/ski-out access and storage for ski and snowboard equipment. Ski hire is arranged nearby, approximately 50 meters away. The city center of Almaty is accessible within a 30-minute drive.

ReadyToTrip offers the opportunity to book Shymbulak Resort Hotel. Discover your perfect mountain escape.

Nightly rates from $86.15

Phone: +7 727 390 9392

Address: ulitsa Kerey-Zhanibek Handar, 640, Almaty, 050020

E-mail: [email protected]

Number of rooms: 42

Shymbulak Resort Hotel

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Shymbulak Resort Hotel in Q&A

Information is provided based on reviews and may contain inaccuracies.

Where is Shymbulak Resort Hotel located and how convenient is the access to the slopes?

The hotel is ideally situated right on the ski slope, providing the most convenient access to the runs. It is also very close to the ski school and the training slope, which is particularly convenient for beginners and families with children. The hotel can be reached via electric taxi or electric bus, as conventional internal combustion engine vehicles are not permitted.

What languages does the staff speak and how polite are the employees?

The majority of guests note the exceptional friendliness, politeness, and hospitality of the staff, describing them as very responsive and welcoming. However, there are complaints regarding a language barrier: some employees, including receptionists, have limited proficiency in English, although they do try to be helpful. In isolated cases, guests have encountered slow service and a lack of politeness.

What breakfast options are offered at the hotel and what is the quality of the food in the restaurant?

Breakfast is served as a buffet with a variety of dishes; however, some guests have noted a limited selection and that food runs out by mid-morning. The hotel restaurant is praised for its delicious local and Western cuisine, with plov and lamb being specifically highlighted, and prices are lower than in establishments outside. Nevertheless, one extremely negative instance of severe food poisoning after visiting the restaurant was recorded.

How stable is the Wi-Fi at Shymbulak Resort Hotel?

The Wi-Fi performance has drawn many complaints, with many guests describing it as extremely weak and unstable. Internet access often only works in the lobby and restaurant, while connection in the rooms may be completely absent or frequently interrupted, making remote work impossible.

What is the condition of the rooms and are the beds comfortable?

Opinions on the rooms are divided: some guests find them cozy, clean, and comfortable, while others describe them as too small ("the size of a cigarette") and somewhat dated. There are complaints regarding the low quality of the finishes and furniture, as well as poor soundproofing. The beds are generally rated as comfortable, but in some rooms (especially in the hostel option), guests found it difficult to make the beds on the upper bunks.

What can be said about the views from the windows and the availability of balconies?

Guests are delighted by the stunning views of the snow-capped mountains and slopes visible from the room windows. Many rooms are equipped with spacious balconies, which adds a special charm to the stay.

How do the heating and ventilation systems work in the rooms?

The heating system works effectively and the rooms are warm; however, some guests complained that it becomes too hot at night because the temperature cannot be adjusted. Some reviews mention unpleasant sewage smells and a strong scent of cigarettes in the rooms due to the proximity of the smoking area under the windows.

Is there an elevator in the hotel and how convenient is it to go up with luggage?

There is no elevator in the hotel. Guests must use the stairs to reach their rooms, which can be difficult when carrying heavy luggage, especially to the upper floors (for example, the 4th floor).

What spa, pool, and sauna services are available to guests?

The sauna and the outdoor heated pool under the open sky are among the most popular services, which guests describe as fantastic. The spa area includes a relaxation room where tea can be prepared. However, some visitors noted that the sauna can become overcrowded, and the pool water sometimes feels insufficiently warm for the winter period.

Is the hotel suitable for family vacations and children?

The hotel is considered suitable for families due to its location near the training slopes and the presence of a pool, which children enjoy very much. The rooms have enough space to accommodate three people, and the staff is friendly toward young guests. However, one guest reported serious issues with security and access to the skiing area for a small child without a ski pass.

Does the hotel provide rental services and training for skiers?

There is a ski school located near the hotel with professional and friendly instructors, including English speakers. Equipment rental is available on-site, although one guest suggested adding crampons to the assortment for glacier climbs.

Reviews of Shymbulak Resort Hotel 3*

Write a Review of Shymbulak Resort Hotel

Manas V.

03/10/2026

6/10

Took the hostel bed for one night.
The upper bunk beds are moderately difficult to get in and out of. I had to make my own bed and put the clean sheets around my pillow and bed sheet which was a hastle doing it on the bunk bed.
The bathroom was clogged through out my stay and all 6 of us didn't have an option but to use it.
The breakfast buffet is good and the heated pool and sauna are worth it.
The Wi-Fi is extremely poor and you can't get anything done with it.

Cece D

02/13/2026

10/10

Rooms could feel a bit small if you're used to 4 or 5 start hotels. But the service, friendliness and food is truly lovely.

Jelena K.

02/10/2026

10/10

We stayed at Shymbulak Hotel with our family for four days and truly loved the experience. The hotel is very cute—nothing fancy, but with a unique and charming style that makes it feel special. The staff were amazing: extremely polite, helpful, and welcoming throughout our stay. Our room was clean, comfortable, and had everything we needed. The only small downside was that it felt a bit too warm at night because the heating system runs continuously.
Breakfast was buffet style with a limited selection, but there were still enough good options to enjoy a decent meal. The hotel restaurant is very cozy, and we especially loved the outdoor hot pool, which was clean and perfect for relaxing after skiing. The sauna area is also very nice, and there is a relaxing room where you can prepare tea and unwind after the sauna, which we really enjoyed.
The location is perfect—directly on the slope, making everything very convenient.
We had a wonderful stay and will definitely come back again.

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Policies of Shymbulak Resort Hotel

Check-In:

14:00
Check-Out:

12:00
Accepted Credit Card Payments:

Visa, Maestro, Mastercard
Information about the type of meals included in the price is indicated in the rate details.

Meals may be limited during Ramadan.

Couples checking into the same room must present a valid marriage certificate upon check-in. Otherwise, the property may reject the booking or request that a second room be booked.

Parking at Medeu costs ₸ 500 per hour in outdoor parking and ₸ 1000 per hour in indoor parking.

As the hotel is located within a national park, only 100% electric vehicles are permitted; hybrid and gasoline vehicles are not permitted. If guests plan to arrive with an electric vehicle, parking costs ₸ 1000 per hour within Shymbulak. The hotel does not provide parking.