City view Air conditioning Private bathroom Flat-screen TV Soundproofing Coffee machine Free WiFi
Featuring free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned studio features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
WiFi is available in the rooms and is free of charge.
Beds: 1 large double bed (151-180cm wide).
Room Facilities: Shower, Bath or shower, Clothes rack, Toaster, Toilet paper, Carpeted, Towels, Interconnected room(s) available, Iron, Flat-screen TV, Desk, Electric kettle, TV, Air conditioning, Toilet, Private bathroom, Free toiletries, Heating, Seating Area, Tea/Coffee maker, Coffee machine, Hairdryer, Upper floors accessible by stairs only, City view, Streaming service (like Netflix), Soundproofing.
My sister and I have been trying to contact The Westlake for months to inquire about a group booking for a wedding. We aren’t asking for a discount, just would like to book multiple rooms more than 3 months in advance but the website wasn’t allowing bookings more than 3 months in advance. We’ve tried reaching out on social media and email different times, from different email addresses, but still nothing. We also called many times and asked the manager to call us back. My sister was on hold once for 15 minutes waiting for the manager to ‘get out of a meeting’ but he never answered the phone. The attendant said each time that someone would get back to us, that was a lie. We even WENT to the hotel one day but no one was at the front desk. Now all of the sudden their prices have tripled. All we wanted was a yes or no response…. All the waiting, no response and lack of customer service tells me that this place has terrible business ownership and I would never recommend going here or trying to contact them.