Waikiki Place Studios at The Marine Surf Waikiki

Apartment

We checked September 24th to room 282. The room was so disgusting, dirty, the floor was stained. The plugs did not work. You advertised Hawaiian tropic bath essentials… that was not in our bathroom. Our view was of a roof that looked like homeless people were living on it. I will send pics. Mold in the bathroom walls and I also had a flea jump on my foot. They could not move my room that night, so I checked out the next day and booked a different hotel. I dont think I should be even charged for the first night. They advertised decent rooms, clean carpet, nice views, etc. Very false advertising.

The pictures online are nothing like in person. This place is a crap hole, don’t stay here. Bald man at the front desk is extremely rude, very unprofessional and unhelpful. Do not recommend and will not stay here again. also. Was sitting at the pool and someone dropped a glass pipe from the very top that almost hit me, they didn’t do anything about it.

It's the worse hotel I've ever stayed in Waikiki, need to update your pics online because it's misleading. I thought it'll be ok to stay on a different hotel than our usual one. The biggest regret we check — in @ Ohia Waikiki hotel. I feel like we check in in a rundown roadside motel in mainland. Everything is peeling off on bathroom walls, the whole carpet is filthy looking and muddy feeling and mind you we wear shoes inside our room the whole time! And my God! the water in the shower is freakishly cold, not warm, not hot, but cold. Called in to see if they can fix it, the guy they sent said he fix it after he runs the water for over 15 mins. It was warm when we. Touch but that's it never again got warm or hot. We stayed for a week without hot water and tried to call them many times for our $200 deposit to refund it but to add more to my disappoinment, NOBODY wants to answer the dang phone! Still need that deposit to be refunded though. Not recommend. There's more hotel around that is worth staying and more cheaper than what we paid.

Worst worst worst experience. I was actually checked in my room on the first day 20th around 4pm to be checked out on the 24th. I came back on the 21st at 11pm, my room was gone. They decided to give away my room without my knowledge. Imagine if I left stuffs in the room, and they’ll be gone already. I was told no room available anymore like it was my fault they gave away a room that I was already charged for. I was not given a room until 22nd 2am; and they still wanted to charged me for the 21st, which I was technically checked out from. Front desk refused to connect me to a supervisor or the manager.

Great spot for Covid to spread! Hotel lobby is crowded with people who don't wear a mask!
Elevator is a nightmare, long lines, packed, no mask, no social distancing, wet floor because of people going to the pool!
It's noisy until midnight and so dirty, Hallway is like crossing a landfill, strong smell of cigarettes smoke and the carpeted floor is so dirty…
Regarding the room, old style nothing like the official picture, room cleaning is ok, but door is hard to open and close.
Hot shower not so hot sometimes. It was a real nightmare to stay at this hotel…
Avoid it
The only plus point is the chamber maid who are doing a great job everyday to keep the room as clean as possible but the carpet floor is disgusting 🤢😡

A wonderful place to stay in waikiki.

A very attentive staff, clean rooms, spacious rooms. We were very pleased with Jaharra she checked us in. Jaharra is the best concierge their thru out our week stay.
Location is in the middle of shopping and attractions. Great bus service from this hotel.

3 beds, kitchenette, spacious, very helpful and friendly staff.

Affordable and close to everything. My dad has been using this hotel for a pretty long time.

Outside of this building it's very dangerous, The Managment of Marine surf very rude. very small pool.

While in a great location, there were a few things we didn't like about Marine Surf. First of all, it was not super clean. There was a power strip running all the way around the room and it looked like it had never been dusted. The sheets were pilly, and the fitted sheet was too small for the mattress. The tub was in rough shape. That said, the bed was comfortable and it was a great location. There were nice new beach chairs that came in handy. All in all, it was a fair experience.

Right in the center of Waikiki. Close and convenient to every thing. Don't need a car if you can walk or bus everywhere.

So far, … we just got here! Seems to be a alright place. We are in the middle of it all.

Horrible experience! Run away from this place! Giant cockroaches, disgusting/filthy carpet and shower curtain, paint peeling off the walls, clogged shower. Take your money somewhere else. This place is really neglected and or updated, rooms/studios do not look like in advertisement pictures. I could not let my 10 months old crawl because carpet was disgusting, my 7 year old stepped on a giant cockroach when he went to the bathroom during the night, after that he did not want to go to the bathroom by himself. I did not get the room I looked at during my reservation, and I would not mind getting a different room but the one I got was really really neglected and disgusting/filthy; I asked for a different room as soon as we got there and staff told me that they did not have any room available; after I made my Check-In review on Expedia (a bad one of course) they immediately jumped and told me that I should told them about the issues so they can "fix" them and or send me to a different room (when they told me that they did not have any). I told this guy that I did not want to sound rude and tell them that this place was disgusting so I kindly asked for a different room; since they "did not have" any more rooms available this guy offered me a refund "as a courtesy" minus $200 for a so and so fee. He wanted me to be on the streets with my 10 months old, 7 year old, baggage, stroller, car seats, etc. And looking for a room? Unbelievable! Rude!

Stayed in room 608 from November 4 to 7th. Location is central an great. However it is very noisy and the seafood restaurant in the lobby is overwhelming strong and not pleasant. On one occasion I put a leftover box down on the kitchen counter and a roach came after it. Freaked me out and I was unable to sleep the remainder of the trip. When I addressed it with the management company they did nothing. They just apologized and said it must have come from outside. Also, one night we noticed the seat was left up in the rest room. We are 2 women traveling together. The seat should not have been left up. Did someone access our room? And at that same point a piece of clothing went missing. I will not be staying here again. Ever.

The studio. Condo was a terrific place with the ability to cook a few meals during your stay. Great location that is in easy walking distance to the beach and also in the middle of the action.

My boyfriend and I stayed at an AirBNB in this hotel and we really loved the central location. In immediate walking distance is the Royal Hawaiian Shopping Center, multiple yummy restaurants and 2 gay bars (In Between and Bacchus) if you're into that scene. The not so nice; lobby and elevators smell intensely of the crab restaurant on the 1st floor, thankfully the smell went away by the time we reached our room on the 7th, but I would be worried about the smell if we were on a lower floor. Also, aside from the room which had a window ac unit, expect no AC in the building. All in all, a great cheap find in an amazing location.

Graton location. Convenient to all the shops and beach in Waikiki. Bit noisy next to a bar with music.

This unit was so noisy! We stayed in the peacock room 1003. Yes the location is close to everything BUT you have to put up with the noise… the units are very close to 2 loud thumping nightclubs and they supply ear plugs for you to sleep. Terrible and very small. It was stinking hot so when we turned the air con on it was like we were in an airplane (so noisy). I DO NOT recommend this place.

This Studio condo/hotel The Tropical Studios In Heart Of Waikiki also advertising as the Tropical Studios At Marine Surf on 364 Seaside Ave in Honolulu is a total scam! They advertise at $75.00 per night with a low price guarantee and then when you try to book the room they jack up the price to over $185.00 per night with almost $400 dollars in extra charges! When I called the Hotel directly the gentleman I talked to was rude, cut me off while I was talking and called me stupid! I also asked them what dates the $75.00 per night price was for and they could not give me an answer! After I hung up the guy at the hotel called me back to call me stupid again then he hung up on me! Make sure you don't go to the Tropical Studios Of Waikiki and be sure to make sure that any other Hotel you are trying to book will not pull the same bait and switch on you while adding on hundreds of dollars of add on charges that are not advertised online as they should be!

Comfy studio with everything you need right in the middle of everything.

Great location and staff are very nice. Good quality for money.

The staff are great! The building it self is not the greatest and the room was very noise. Also if you are sensitive to mold do not stay there. I will say that if the staff was not so great this would have been a 2 star review.

Cool vibe and modern style in a conventional location to the beach, shops and restaurants. Reception was a breeze and the clerks were very helpful. The wall of windows that open to become a wall of hanging chairs was neat and there are computers for your use along with free, secure Wi-Fi. The room was clean and spacious with coffee maker, mini fridge and microwave, as well as a futon, making sleeping accomodations for up to four guests. They provided coffee from 6am-2pm, beach mats, towels and water floats, too.

It's a very nice hotel, a block away from Waikiki beach. However, the water in the shower was very hard to turn off (cold water) and it leaked all night. Other than that, it was fantastic! They even had beach stuff for people to take in the lobby!

Great location to fully enjoy the island. Apartments clean and equipped with all the facilities and with a equipped kitchen.

Very close to the beach about 200 yrds to beach. Location is great the room is roomy and pretty decent for the price. Only stayed one night but for 163 it's not bad. About another 25 dollars for parking and 50 tax and amenities so 238. Plus they put a hold of 50 bucks. Every place charges parking whether it's self park or valet. Our night was quiet unlike the aqua hotel where it was noisy all night due to it being a weekend vs weekday maybe.

Great location. Lots of food options near by. International market mall is close by also. Quick 5 mins walk to the beach.

John Family Australia December 17, 2013 Amazing apartment in the centre of everything — with a parking space. So well kitted out and immaculate. We never expected beach chairs, snorkels, masks, boogie board, beach umbrella, all there in the laundry cupboard there just to borrow — what a bonus. Kitchen cupboards stocked with every utensil and plate you could wish for. Guest laundry on every floor and there was even laundry powder left for us. (We were sure to leave more of everything for the next visitor). Never dreamt a condo at this price could be so good. Thank you. There is NOTHING to dislike about this apartment. You are just not going to get better at this rate, so stop looking now and do yourself a favour.