Nairobi SPA hotels

We loved the service, just from the reception all the way to our meal. We were welcomed by Hellen at kilele nyama, she was very warm, jovial and funny too. Her customer service skills are top notch.

We had to carry our luggage. No bellboys available… free water not to be restricted in rooms. There was no smile on one ofthe reception staff. Cold. Customer service needs a lot of course corrections.

Well located just along the Mombasa road. Ample parking is also available, reservations on parking is also available.

This is a smart and modern hotel in the City of Nairobi close to JK Airport. The hotel has a very large restaurant with a well stocked bar attached.

We recently hosted an event at Ole Sereni Hotel for a gathering of 450 people, and the experience was exceptional.
The team manager, Amit Sharma, was extremely efficient and truly hardworking.

I stayed several times in this hotel for business purposes. I strongly recommend it for many reasons.
It is adapted for business trips as well as for safaris.

Great place to be. I have a 12 day reservation and 9 days in I mostly have great things to say. The staff is friendly, Caroline helped us settle in our meeting room and made sure we were comfortable.

I lately had a buffet lunch at this city hotel which was an exceptional experience!

We had the most wonderful stay at Sarova Panafric Hotel over the weekend (Friday to Sunday) with my children, and it exceeded all our expectations.

In collaboration with my Kenyan Liaison, we booked rooms for 35 students & 6 chaperones here. The staff was very accommodating & patient with our large group of high schoolers!

Excellent apartment-like suites that are perfect for solo or families travelers for short and long term stays. You feel like you are at home and staff make you very comfortable.

Trademark Suits provide excellent service and facilities for a workshop or conference! the venue, rooms, food and services are excellent! Very friendly and helpful staff!

It is a small hotel with a beautiful garden to relax. It's a little oasis in a practical location before/after a flight and to head out on a safari.

We had an amazing time in Rudy hotel, everything was as expected and more.
The food was great and everyone did their best for a special presentation.
Thanks everyone for your hospitality.

Went out for a dinner with friends and had the opportunity to enjoy their weekend buffet offer. The food is great quality and amazing customer service.

I recently celebrated my birthday here, and it was honestly such a beautiful experience. The ambiance was perfect, the staff were incredibly warm and attentive, and everything was well organized.

Really nice experience. I enjoyed my time here. The food was nice. It's along jakaya kikwete road a really nice and serene environment. The staff is friendly and hev nice services.

I arrived at 8am, many hours before my check in time & was very sick from the exhaustion of a 30+ hour travel day.

Very good rooms, very confortable. I liked their service and also the freshness of their good! And their Gymn and rooftop restaurant were my favourites.

I liked everything about the hotel, modern Gym, heated pool, modern house standards, classic dishes ample parking…
Can't wait to be here again… Everything was perfect!

We had a wonderful stay at this hotel. It has a cozy café in the lobby, a restaurant on the first floor, and an excellent rooftop café with great views.

September 1st, 2025, was my first time visiting Nairobi, and I wanted to make sure that I chose a hotel that made me feel comfortable. I made the right decision to choose Okash City Boutique.

Worth it… polite waiterse. Fresh food. Can't complain. Made our Christmas special and great… we will definitely recommend the place to our friends and family.

The service was amazing from the front desk to the accommodation. The food was great. Muthu was exceptional. I would definitely recommend to other friends and family.

We stayed in room 401. The room was spacious and very clean. The beds were comfortable, and we had a great night’s sleep.

We visited for the Christmas brunch and had an amazing time. The staff were very attentive, kudos to our waiter Amos and Chef Peter.

Good budget-friendly hotel with basic but functional rooms. The bathroom has only the essentials, but there’s both hot and cold water.

The hotel is conveniently located near shops and convenience shops. Uber drivers had no problem finding it. It’s also centrally located to many restaurants, clubs and activities in the city.

Got stranded in kenya and booked this hotel.
Service is ok but not perfect, bt got a free upgrade and we lived for 3 days. Convenient location and it looks around 20mins to Karen district.

Loved it. But we got lost several times, be careful with all the edits and roundabouts especially if driving from the bypasses. I loved the food especially.

A special thank-you to Sheriff Mawchi who took such good care of us.
We will definitely be back.
Tapflo (Pty) Ltd South Africa.

My colleague and I had a lovely stay at this hotel during our business trip.

WOW! What an incredible accommodation! The cottages are absolutely superb, accessed by a winding path through tropical greenery.

The landscaping is incredible thought of being out in the wild. The gardens are beautiful with artistic was well worth.

We visited for the Christmas brunch and had an amazing time. The staff were very attentive, kudos to our waiter Amos and Chef Peter.

I thoroghly enjoyed the Boma Christmas brunch. The food was very tasty. Special thanks to Chef Felix who attended to us with utter most care and patience. The whole staff in general was splendid.

Excellent Stay!
I had a wonderful experience at this hotel. The staff were extremely friendly and welcoming, especially the front desk team who were always ready to help with a smile.

This is a great airport hotel — it is beautiful when you walk in and the food is delicious — still thinking about the pesto fusilli.

We were pleasantly surprised by how great our stay was at Yaya Hotel. The apartment itself was superb down to every detail, extremely clean, and comfortable.

They were very kind, very helpful even when I made a booking last minute.
Seamless check in, they were already expecting me, took no more than 5 minutes.

Well maintained rooms.
Easy access to westlands and still be within reach of Nairobi's wider city life.
Modern amenities.
Wifi signal strength was solid throughout our stay.

There was construction outside during our stay and our shower was leaking — but for the price we paid we were satisfied and aren’t complaining!
Gym is top and has a wide range of best machines.

A secluded serviced apartment featuring a heated pool. It’s perfect for anyone learning to swim and looking for a private space to practice away from judgmental eyes.

I recently stayed at Woodmere Hotel, and my experience was excellent from start to finish.

Thoroughly enjoyed my stay at Jacaranda Hotel. The service was excellent, and the peaceful environment made the experience even more relaxing.

We booked a quick dinner and David at the reception really pulled the strings and made it happen.

This was a last minute booking as my previous reservation was cancelled on my arrival day. I must say this should have been my first choice of stay cuz I absolutely loved.

Nice experience.
The customer service is good, from reception.
Absolutely liked everything about this hotel.

My work colleagues and I spent a week in this hotel since we were attending a management training session concerning strategies for operation excellence under ESAMI.

Swiss-Belhotel Nairobi offers excellent hospitality, with very supportive staff and high-quality buffet meals.