Almaty Hotels

The rooms were spotless and very comfortable, but what truly stood out was the front desk team. They were incredibly warm, welcoming, and genuinely kind. Exceptional service from start to finish.

Superb location, excellent service and good breakfast. Modern service apartments — highly recommended esp for long stay with families.

An absolutely exceptional experience at Zvezdnaya Hotel in Almaty.
From the moment I arrived, the staff were incredibly welcoming, kind, and helpful.

Located about an hour from Almaty Airport, this eco-hotel is perfect if you’re looking for peace and quiet.

I stayed at here from feb 14-20, 2026 and it was excellent! it was nearby to a lot of shops and restaurants and even a park. Breakfast has a lot of options and everything was yummy.

Hotel is new and cozy. Free drinking water refill with nice bed equipped. Hotel staff very nice and kind.

We stayed at Shymbulak Hotel with our family for four days and truly loved the experience. The hotel is very cute—nothing fancy, but with a unique and charming style that makes it feel special.

We visited Shymbulak Resort for skiing, and it turned out to be a very nice and cozy place to stay.

Overall it was a great experience The food was great the designs and architecture of the room has a comfy feeling and the staff were welcoming and friendly. I had a wonderful experience.

We had a great overall experience.
From the moment we checked in, the staff were extremely helpful, welcoming, and genuinely eager to assist.

The hotel enjoys an exceptional location in the heart of Almaty, putting guests withineasy reach of the city’s main attractions, restaurants, and shopping areas.

My first visit to Kazakhstan in early October — I chose Mercure for the first three nights for its convenient location and clean, hygienic look.

The front desk staff were very kind, the breakfast was great, and the location is easily accessible—simply perfect!

IT is tinyyy and without Windows but an funny experience. I was the only non-japanese/korean there. Very silent and clean. Negative is that I could Not regulate the air cpnfition in my tiny room.

Towels and robes are changed daily; cleaning is available, but the quality is average (water stains in the bathroom and dust on the floor).

A nice hotel with a beautiful entrance with columns and evening lighting.
The rooms are a bit small, the walls are thin.
The shower water is a pleasant temperature and runs smoothly.

Highly recommend this hotel for first-time tourists/travelers! I love the location of the hotel because it’s near attractions like Panfilov Park, Ascension Cathedral, and Green Bazaar.

I am writing to highly recommend this guy, a concierge at your hotel.

We held a memorial event in honor of my Mother. I am incredibly grateful for the organization of the event!

I would like to say that we stayed for 2 days then came back and stayed for another two days. We booked three rooms.

We had a pleasant and memorable stay. Our room had a stunning mountain view.

Comfy room, especially by comparison to der establishments, but nothing to shout about. Location is a winner for me as it is near a metro and not too far to the airport. Superb breakfast.

From the moment I contacted the hotel before my arrival, the experience was outstanding.

This resort has my heart, we booked 4 rooms (mountain views) stayed for 5 nights and had one of the best moments of our lives. We did receive 2 days of snow, 1 day of rain while staying here.

Good hotel in a central neighborhood of Almaty. My room was clean and quiet, with complimentary bottled water and a small hospitality tray with a tea kettle.

Safe, friendly and well located in Almaty. Was there for two nights as a start into my Stan-States trip and was not disappointed.

Staff doesn't speak English. You have to download Russian in Google Translate. Lobby located at the back. Room is very clean. Lots of restaurant. Easy to take bus.

Good location. Nearby restaurants and convenient stores. Walking distance to Almaty 2 Train Station. Friendly staff. No lift but its okay. I will come back.

I stayed at Resident Kazybek Bi Hotel, Almaty for 5 nights, and I can confidently say this has been one of my best stays in the city so far.

Comfortable stay. Many restaurants and shops nearby. Friendly front desk. Breakfast had limited options specially for vegetarians. Overall, nice experience.

Overall, it's a decent, fairly new hotel. The location is good, equidistant from the main attractions. Good public transportation access.
It's not entirely clear how the air conditioning works.

The hotel is everything you want in a hotel, excellent location, delicious food, well appointed rooms with a mini bar and most importantly friendly and efficient staff.

My stay at Aykun Terrenkur was average overall. The hotel facilities and room features felt outdated and fairly minimal, so it didn’t fully meet expectations in terms of comfort.

Very nice & good location! Everything nearby and easy access easy exit! 🔥✅
The staff very kind and friendly, it was very nice vacation in such a great place. Thank you AYKUN team❗️❤️

Nice hotel. Beautiful view from the window. The rooms are small but very cozy. A good option for a short stay. Very comfortable bed and pillow.

The restaurant nearby is very nice.
There's no soundproofing, so the room would definitely be cramped for two. I unpacked my suitcase and ran out of room.

Modern hotel in the center of town. Room enough spacious even if, using ot for business, I would prefere a full desk/table and a proper chair. Clean.

I had an incredible experience at this hotel! The food was absolutely top-notch — every meal felt like it was prepared by a master chef.

The room is very comfortable and spacious. The area is quiet, which is a pleasant place to relax.

We spent a wonderful week exploring Almaty and the surroundings.
Whilst the hotel is not fancy, it is ultra clean, comfortable and excellently located.

Check-in was quick and easy, and the reception staff were very polite and friendly. Breakfast was always tasty, with some items changing daily, which was a nice touch.

I have stayed in this hotel for 9 nights. It was a nice experience. Room with good furniture & clean. Room cleaning services upon request. Staff were helpful & kind.

We received a very warm welcome, Anzhelica at the reception is very kind and attentive, always nice to find nice people after a long work trip.
The hotel is super comfortable, all brand new.

Very good hotel, perfect place to stay at Almaty. Specially thanks to Front Office Meureut and Anel, also to Mansur for good service during i’m stayed.

Excellent location (big mall across the street), clean room, strong Wi-Fi, good service from the reception desk. Happy with this hotel.

We had a good experience — the staff was very accommodating, let us check in early and was very helpful. Rooms nice as well.

Excellent gem of a hotel close to the centre.
Great service clean rooms.
Special mention to Timur — fantastic bar man, truly customer focused.

A nice hotel with comfortable rooms and friendly staff. Location is central.

Lovely hotel just a few mins car / taxi from the cable car that takes you to the top of the mountain. Location is wonderful.
Rooms are spacious and clean and service is excellent.

Ultimate luxury resort near Medeu. Awesome terrace view with breakfast. Lovely rooms with view, heated pool and sauna.