Trix House Malang

Very bad!. Don't expect to have a pleasant experience in it. Especially if you are a woman, be careful you will get sexual harassment.

I stayed in a deluxe room, which was quite spacious. However, the in-room facilities were unfortunately lacking. The smart TV required guests to log in with their personal accounts (e. G. Netflix), so if you don’t have one, you won’t be able to access any entertainment.
There was no toilet tissue, no hairdryer, and no telephone in the room, which made it difficult to contact hotel services. During my stay, the water suddenly stopped running, which was very inconvenient. I stayed on the third floor, and it was quite noisy every night, affecting the quality of my rest.
My suggestion would be to reduce the amount of unnecessary furniture in the room and focus on providing more functional amenities such as toilet tissue, a telephone, a mini fridge, and standard hotel toiletries. At the moment, the facilities feel very basic and below expectations for a deluxe room.
The only strong point of this hotel is its strategic location.

The room was amazing, I booked the one with 2 beds. And omg im a sucker for bathrooms and I can say i'd like to make one like this if I were to build my own house. It's very spacious, very clean. But it would be better if there were more toiletries. It has sooo many storages, too many even, for my 1 day stay. But… it has no phone at the room, so I have to go downstairs to the receptionist if I need something, and 2 of the drawers still has garbages in it, thankfully its not wet trash, just some used plastic bags. I stayed at the 3rd floor, they have a cafe on the 4th floor, which is the roof top. They played loud music and I can hear it from my room. It was tolerable tho. The services are good, but they ran out of tissue, and they didn't wear any uniforms. It felt like they were working for a startup company. But all and all, it was a great experience staying here. Surely would book again!

Nice hotel and cozy room, quiet place but the location on the small second road little dark and silent although near to Trqnart and Malang Town Square also some universities. Not spacoius room but clean but the price little pricey compared to to other.

Location: quiet strategic, within walking distance to Malang Town Square shopping mall. It is also nearby Brawijaya University.
— Parking space: Limited dedicated parking space in front of the hotel for around 5 to 10 cars.
— Staff: friendly and polite. Check-in process is fast. Housekeeping is not done on daily basis, but we can ask for additional mineral waters from the receptionist (if housekeeping had not distributed them yet).
— Exterior and special amenities: brand new 3 levels / floors hotel building with lift / elevator. The latest smart TV model is installed in the bedroom. Coca cola fridge is available in the lobby for easy soft drinks purchase. Restaurant / cafe area to be opened soon on the rooftop area. They also offer unique family bedrooms with mezzanine within.
— Bedroom: room 302 is a standard room type with narrow entrance but quite plenty space for the bed itself. There are 2 plastic bottles of drinking waters provided for free (around 500ml each), along with electric kettle and sachets of tea, coffee, and sugar. No mini bar fridge in the room though, so it is tricky to store bread or donuts because there are ants. Smart TV is already installed in the room. AC is small but still brand new and cold.
— Wifi: stable and quite fast, but a bit troublesome as it required us to reconnect everytime we went back to our room.
— Bathroom / toilet: no handwash basin installed, but we can still brush our teeth using the shower tap.

Facilities and Amenities: ⭐️⭐️⭐️
Amenities & others not enough to say its hotel standart, no phone, no hanger, but the room is very clean and for parking lot and area is good enough.
Staff and Service: ⭐️⭐️⭐️⭐️⭐️
No comment. Staff are friendly.
Dining options: —
Dont know if they have or not.
Value for Money: ⭐️⭐️⭐️⭐️
Refer to its location and access I will said its worth for money even in high season.
The conclusion, we are very satisfied.