Moxy Banff

I had a great stay here. Awesome location, newer, no carpet in the bedrooms, and great square footage in the rooms. It’s a limited service hotel but they do a great job at exceeding expectations. Staff is extremely friendly and attentive. I booked my next stay while there because I found it to be a perfect fit. Looking forward to returning and seeing the staff.

Stayed at the Moxy Banff with my family and we had a great experience. This hotel has a really fun vibe that’s different from your typical hotel. We spent a lot of time hanging out in the lobby and bar area—it was a great place for both the kids and us to relax after being out all day.
The pool and hot tub area were awesome and a perfect way to end the day after exploring Banff.
The rooms were clean, modern, and surprisingly spacious. Everything was well maintained and comfortable. We also liked the quick food options when we didn’t feel like going out for a full meal, and the bar was great.
The staff was friendly, the whole hotel was very clean, and you can tell they put a lot of thought into making it a place where people actually want to spend time instead of just sleeping there.
I’d definitely stay here again and would recommend it to anyone visiting Banff, especially families. It has a fun atmosphere, great amenities, and is in a great location.

We had a wonderful stay at the Moxy Banff and would absolutely recommend it! From the moment we arrived, everyone on the staff was incredibly kind, welcoming, and friendly, making us feel right at home.
The hotel itself has such a fun and unique atmosphere. We absolutely loved the retro ski chalet aesthetic—it has a charming 60s/70s vibe with so many thoughtful vintage touches throughout the property. The décor gives the hotel so much personality and made it a memorable place to stay.
Our room was comfortable, clean, and well-appointed, and we really enjoyed the amenities. The location was also fantastic, making it easy to explore Banff and everything the area has to offer.
The only small suggestion we have is regarding the bathroom door. The frosted glass/see-through design doesn't offer as much privacy as we would have liked, especially when traveling as a couple. Aside from that one minor detail, our stay was excellent.
I also want to give a special thank you to the hotel staff for their incredible kindness and flexibility. I had a very important job interview during our stay, and they made sure our room was ready in time. When I realized the lighting in our room wasn't ideal for a video interview, they graciously offered me the use of their meeting room instead. Their willingness to accommodate me helped take so much stress off my shoulders, and I truly appreciated their thoughtfulness and exceptional customer service. It meant more than they probably realize.

First time in Banff and the reception by the Moxy staff at 3:30am was an ideal ’icebreaker’. Lovely well-designed facility and immaculately kept. For a relatively small facility there were many entertainment options available and separate spaces — heated pool, board games and other games, fire pits, etc. The entire ambience is one perfectly set for relaxation. While staff were very pleasant and attentive, Riya at the front desk was exceptional. She was very helpful and offered suggestions and assistance. This was much appreciated and made our stay even more pleasant.

Unique cool decor and vibe. We really enjoyed our stay and will be returning.
Pauls food truck / restaurant has the best tasting burger and fresh cut fries. Best we tasted in Banff.
Noli prepared the charcuterie board and as we were eating, each layer revealed surprise goodies! Keith checked us in with a friendly smile. Carl so helpful and friendly answering questions. Enjoyed the Strawberry Jam cocktail prepared by Alex who modified it to my liking.
Friendly staff went out of their way to ensure we were comfortable and had everything we needed. Lawrence gave us great ideas for sightseeing. Love the common areas in the lounge and outdoor patio with comfy seating and fire places to unwind, enjoy a beverage and chill. Bed was super comfy.

Hello Moxy at Banff,
I am writing to share how much I enjoyed my recent stay at your hotel. From start to finish, the experience was exceptional, and I wanted to take a moment to highlight what made it so memorable.
First, the location of the hotel is absolutely perfect, and the facilities were top-notch—clean, comfortable, and well-maintained. However, what truly stood out was the high quality of your service.
I’d like to give a special thanks to Cami at the reception desk. Cami was incredibly welcoming and professional, ensuring that my check-in and overall experience were seamless. It’s rare to find that level of genuine hospitality, and it truly made me feel at home.
I look forward to returning to your hotel whenever I have the chance to visit the area again.
Also many thanks to Sudeep and Lawrence.

We just had an amazing 2 nights at Moxy Banff. Karl specifically was of great service. He upgraded our room for our son’s 5th birthday and had laid out 5 blow up vows and 5 candy bars with 5 balloons! He had a great time. Service and staff were amazing. Room was clean and welcoming.
Thank you!

We had such an amazing stay at Moxy Banff! The front desk team went above and beyond to help me organize a birthday surprise for my husband. They patiently assisted with my requests, coordinated flower and cake deliveries, and beautifully prepared the room with balloons, swan décor on the bed, a vinyl record, and a lovely welcome drinks.
Everything was thoughtful and perfectly executed. We truly felt taken care of. We’ll definitely be back and next time, we’re staying longer! :)

We had a wonderful stay at the Moxie Hotel in Banff while skiing in the area with our son. From the moment we arrived, the staff were excellent — friendly, welcoming, and genuinely helpful throughout our stay.
The hotel is new, very clean, and has an awesome vibe that somehow works perfectly for both adults and kids at the same time. There’s no shortage of things to do: checkers, a hockey table, mini shuffleboard, video games, a Mac computer station, and plenty of fun spaces to hang out. It really made downtime after skiing just as enjoyable as being on the slopes.
The amenities are fantastic — a well-equipped gym, laundry facilities, and even a media room you can rent for small groups. There’s also a food truck with solid eats and a market area stocked with just about any sundries you might need. The bar deserves a special mention: fair prices, great atmosphere, and cool, attentive staff who made it a fun place to unwind.
Our room was thoughtfully configured for a small family. We were three and had plenty of space, and it easily could have accommodated four thanks to the bunk setup. It was comfortable, efficient, and very well designed.
Overall, this place strikes a rare balance: modern, clean, energetic, and family-friendly without feeling overly kid-focused. We’d absolutely stay again on our next ski trip.
We stayed at a Moxy in Dublin in the past and were not impressed, this Moxy is different in the best way possible. Also has a hot-tub and pool, for an apres delight.

I just wrapped up an incredible stay at the Moxy Banff and I’m already planning my return trip! This hotel absolutely exceeded my expectations in every way.
The rooms are beautifully designed — modern, comfortable, and spotlessly clean. But what truly sets this place apart is the phenomenal staff and unbeatable location for skiers.
I have to give a special shoutout to Cami, who went above and beyond to make my Banff skiing experience unforgettable. She took the time to sit down with me and break down each of the Big 3 resorts, recommended which mountains to hit based on the conditions and my skill level. Her knowledge of the Banff scene is encyclopedic! Cami didn’t just point me in the right direction — she made sure I had everything I needed to make the most of my time in Banff. I honestly can’t thank her enough!
Speaking of skiing — the location is absolutely perfect. The hotel is steps from the shuttle to Lake Louise, Sunshine Village, and Mt. Norquay. You literally walk out the door and you’re on your way to world-class skiing. The convenience factor alone makes this hotel worth it.

Just stayed at the Moxy last weekend and had the best time! The staff was unreal, the bar and amenities are wonderful, and the vibe of the place was laid back and very easy going. We ended up booking the karaoke room and had a blast in there! The setup was wicked! Can't wait to go back and play live music for an evening there! Kudos to everyone at the Moxy for keeping us well watered and having fun!

Stayed at the Moxy Hotel in Banff with my partner and had a great experience. The hotel has a fun, stylish vibe that really stands out. The rooms were excellent, with unique and quirky design elements that made the stay feel special. Karl, who checked us in, was fantastic — very pleasant, personable, and welcoming. Would definitely stay here again in the future.

We stayed here recently for a family vacation. While being a Marriott property, it has it's own vibe to it and the family really enjoyed the lobby experience with the retro look and games (old school arcade games and table hockey). The staff were extremely friendly and accommodating!
The only constructive feedback I have is to add a safe to the room so things like Passports can be left securely when going out. Otherwise, everything was fantastic!

Spent a weekend at the hotel. Just an incredibly cool place. The bar and lounge area is the heart of the hotel. Lots of comfortable seating… cool music… great atmosphere. You actually check-in AT the bar and get a free cocktail on arrival! They even have an old VW bus that has been converted into a food truck… In the lobby!
The rooms were excellent. Very well appointed. And the outdoor lounge/pool area was very cool as well with lots of seating and two rectangular pools that become hot tubs in the winter.
I will certainly stay here again. And would really recommend it for anyone who doesn’t want a generic, run-of-the-mill, hotel experience, but who wants something more unique and special.

10/10 hotel.
It’s a bit of a walk from the downtown area (20min) but there’s a bus station right in front which makes everything a lot easier.
Moxies rooms have their sink outside of the bathroom, which makes it very convenient when you stay with others (especially for women ig! )
The rooms I stayed in had two queen beds and the layout was something I’d never seen before. But it was THE BEST layout for a girls trip.
One thing about the heated pool is that it didn’t feel so hot enough. They are set to 38 and 40 degrees Celsius, which I hoped it would be just a little more hotter than that. But overall great.
Completely sound proof.
2 heated pools in the outdoor area.
Absolutely pet friendly (allowed in the common areas as well)
Many events going on.
Welcome drinks available for Marriot members.
Chic and cute aesthetics.
100% recommended.

We stayed 3 nights at the Moxy during Skijor!
KARL who works at the check in/bar was amazing! He is the perfect employee for meeting and greeting guests. He was patient and extremely helpful by answering all of my questions regarding the shuttle bus to ski at Lake Louise (pick up which is right next door to hotel) and helping me organize our transfer to the Calgary airport. The Moxy location was great. We walked everywhere. Highly recommend a stay at the Moxy. It has a very friendly, cool vibe!

Family holiday with dogs. Loved the rooms, decor, pool and lobby areas. Original. Welcoming. Curious. Tweens loved it. Housekeeping staff were great. I wanted to enjoy the food and beverage experiences but was left underwhelmed — namely because the front of house staff were flat and non-engaging.