Nice Hotel Yerevan

Good location, but terrible service.
No towels provided upon arrival — not even a hand towel.
During my 4-day stay, housekeeping came only once after multiple requests, and the cleaning was minimal and incomplete. Staff were rude and unprofessional.
Basic amenities were missing, and none of the staff spoke English, making communication frustrating.
Not worth the price paid. I do not recommend this hotel if cleanliness and service matter to you.

It’s priced as a hostel. But you have get pretty good staying with free breakfast.

I recently stayed at Nice Hotel Yerevan and I can honestly say it exceeded all my expectations. The location is perfect — right in the heart of the city, yet quiet and peaceful enough to truly relax.
The rooms are spotless, modern, and very comfortable, with everything you need for a pleasant stay. The attention to detail really shows, from the cozy bedding to the thoughtful amenities.
The staff is incredibly friendly and professional. They made me feel welcome from the moment I arrived and were always ready to help with any request, big or small.
Breakfast was delicious and offered a great variety of fresh options.
Overall, Nice Hotel Yerevan feels like a true home away from home. I highly recommend it to anyone visiting Yerevan — whether for business or leisure. You won’t be disappointed!

The worst experience I had in Armenia. If you care about cleanliness, never, ever stay here.
Right after I checked in, I noticed the bathroom was filthy — mud and hair on the floor, and some unidentified stains on the table. It was obvious the place hadn’t been cleaned properly. I told myself, “It’s just one night, I can deal with it. ”
But the worst part came when I tried to sleep. As soon as I lay down, my whole body started itching and I simply couldn’t fall asleep. I checked the bedsheets and blanket — turns out, they hadn’t been changed at all. It was dirty, unhygienic, and absolutely disgusting.

A Truly Wonderful Stay at Nice Hotel Yerevan.
My experience at Nice Hotel Yerevan was nothing short of exceptional. From the moment I arrived, I felt welcomed and well taken care of. The staff were incredibly kind, professional, and attentive to every detail—always ready to assist with a warm smile.
The rooms were spotlessly clean and beautifully maintained, which made my stay even more comfortable and relaxing. Every corner of the hotel reflected a high standard of cleanliness and care.
One of the absolute highlights of my stay was the breakfast. It was absolutely delightful—fresh, varied, and full of delicious local and international options. Each morning started with a satisfying and beautifully prepared meal that set the tone for a great day.
The entire hotel runs with an impressive level of organization and efficiency. Everything works smoothly—from check-in to housekeeping, and from the dining service to the smallest requests I had.
I can confidently say that Nice Hotel Yerevan lives up to its name in every possible way. I wholeheartedly recommend it to anyone visiting Yerevan who is looking for comfort, quality, and truly exceptional hospitality. I’m already looking forward to coming back!

The receptionist was very polite and nice she also is good in english and guiding she is very well behaved.
Altho the room was unclean.
The towels had something on them when I looked closely seemed like it was not washed at all.
The floor mat was very dirty and not washed for a long time, the slippers they give you is not good enough to wear and it rips apart as soon as you walk with it also one of the pillows had shoe print on it we had to ask them to change it and the room service is not really room service they dont really clean anything I think it is the hotels only weakness and if they change it they will do better.
Breakfast is nice and complete it is good enough for a 2 star hotel.
Had a good experience in general.
I recommend if you just want a room to sleep in and go out mostly.

I was there for 3 nights and the room was clean and tidy and bed was comfort. Location was near metro and there was polite and kind staff but must of the time there were no body in the receiption desk. On the whole I recommend this hotel.

Thanks for Lucine who was really helpful. The room is clean and confortable for little price.
I recommend!

Small hotel, but clean, politely persenel, not far from center, close to metro.

Not the good one!
They need to increase their services level if they wanna be!
Their breakfast is so simple. But not bad.
The reception doesn’t answer if you call from the room!
They need to care about cleanness and the lights!

Friendly staff, clean rooms, sound insulation is normal. The center of Yerevan is a 30-minute walk, there is a metro stop nearby, a 10-minute walk to Yerevan Mall.

Hotel for one night near the station, near a good inexpensive market. The hotel is cold, the ventilation system is very noisy. I wouldn't stop the second time.

The hotel was clean and room service was good. Breakfast was acceptable and it is located almost near the center. The only thing that made me unsatisfied was the noise came from the other rooms. It was really annoying.

Overpriced. The rooms are large, but uncomfortable! The watering can flowed like a stream in my soul! Breakfast is a buffet, not very tasty, but you can fill up! The only plus of the location is that it is close to the metro, but the picture near the hotel in the evening is scary, given the poorly lit streets surrounded by concrete fences on the way to the nearest normal store within 10 minutes!

Guys, never ever and ever try this hotel. Its the most worst hotel which I have ever stayed. Whether its owner or hotel staff, they are very rude and need to do adjust with what they provide. They will switch off AC when they want, unclean bathroom. No hospitality. @tour package companies, please never include this hotel in your trip. Which will degrade your entire service and thus companies name!

Nice rooms and good breakfast. Horrible location, very unpleasant, little light so coming in the evening wasn't pleasant. Very bad customer service, the employee in reception didn't speak English and was very unwilling to help. I asked where the train station was (in Russian, he understood me perfectly well) and he almost started shouting at me that he knew nothing about trains. Let me add that the train station is literally a few meters away so it's hardly possible he genuinely didn't know.

We stayed there for a week. Excellent hotel, clean and cozy, the staff is very polite, the room is cleaned every day, accessories are replaced with new ones. Breakfast is modest, but tasty and filling. We recommend this hotel. A big plus is that it is located next to the metro, about 5 minutes walk.