Inner courtyard view Air conditioning Private bathroom Flat-screen TV
This room features a flat-screen TV, microwave and coffee maker. The bathroom comes with a hairdryer.
There is also a seating area with a sofa.
WiFi is available in public areas and is free of charge.
Beds: 1 extra-large double bed (181-210 cm wide).
Room Facilities: Telephone, Heating, Hairdryer, Tea/Coffee maker, Inner courtyard view, Linen, Towels, Ironing facilities, Flat-screen TV, Toilet, Seating Area, Microwave, Clothes rack, Hand sanitiser, Entire unit wheelchair accessible, Sofa bed, Toilet paper, Cable channels, Alarm clock, Air conditioning, Sofa, Free toiletries, Shower, Socket near the bed, Satellite channels, Refrigerator, Upper floors accessible by elevator, Iron, Bath or shower, Desk, Carpeted, Radio, Private bathroom, Wake-up service, Entire unit located on ground floor.
We flew in from Houston and was very pleased from the moment I booked my 4 days stay over the phone with Mina to meeting her in person. However, I’m a bit disappointed with one of the The Bistro staff. We ordered food and desert in the lobby because there’s no room service available. As soon as we got upstairs to open it, the food did not meet our expectations. I called the Bistro and explained the issue. He offered to remake it. Folks, the second attempt was worse. The attitude of this staff, Alex was shocking! He was very rude and dismissive. In fact, he burnt my cookie and said he didn’t see a problem. “See photos” After showing Mina, she was so apologetic and offered discounts, free breakfast vouchers, etc. To make me happy. I politely declined. Mina was so genuinely sweet and still went out of her way to bring me up a bunch of snacks and drink. Overall, I would absolutely stay at this hotel next time I’m in El Paso. Their rooms are so spacious and clean!