Quality Inn & Suites Missoula

Hotel

Very clean and friendly place to stay. They are remodeling but still had a wonderful stay. Rooms are very clean and breakfast was really good as well.

Have 2 separate reservations, 1st day as our stop over going to yellowstone, we stayed on the first floor. They were renovating the pool, there is some strong smell and the carpet in the room is a bit damp and dirty. Breakfast is good, basic waffles, microwaved scrambled eggs. On our way home we reserved this again for a night. Stayed on the 2nd floor but they put us next to the renovation area. Room was dusty and really had a strong smell in the room. We were concerned about the smell since my son has allergies. We asked for another room but it was full. The front desk offered to cancel the booking, but did not offer anything else. We ended up booking the Marriot next door but have to cancel the booking myself to this quality inn since the front desk did not cancel the booking. I got a full refund but I wish they mention on their site that this inn was under renovation.

Friendly staff. Stayed one night due to they were relatively close to the airport. 1st floor room appeared clean and in order but didn't smell "clean". It didn't smell like dog or smoke or anything I could put my finger on, and once I was there for 30 minutes I got used to it. Maybe a good airing out would be all it takes. Overall I would stay there again.

It's fine. Beds were clean and bug free (I am nuts about those things! ) No elevator. Breakfast was better then expected. Reasonably priced.

Was very nice and a very good price also right next to the Montana club witch was a great place to eat.

Very clean. Good breakfast. Staff cares and is helpful.

Clean, comfy bed, good breakfast. What more could you want?

They're putting significant work into a complete remodel. Room and public area were both new, clean and — for a Quality Inn — had an upscale feel to them. Breakfast area was clean and while pretty standard fare for hotel breakfast, was fresh, hot and presented a good selection. Pool was unfortunately closed to the renovation. That was not posted when we made reservations, so that made for upset kids. But overall, was a good experience.

I recently stayed at the quality inn on 3/27/2018. I am a disabled veteran with a rating of 100%. I told the person at the front desk I had a disability an my service dog was with me. Knowing this he still charged me $25.00 pet fee for the room. If this how quality inn treats there vets then I feel bad for them. Also, I will never stay at another quality inn if this how they treat vets. Ed.

Very affordable, and rooms are nice and clean and include amenities such as a fridge, free breakfast and free Wi-Fi. Pet friendly to top it off.

Very nice day comfortable beds disappointed the laundry room was closed and pool but understand water damage but very nice.

Great location to get into. Nice clean room.

Found hairs in the bed along with a dried bloody booger with hairs in it that was truly disgusting. I am trying to figure out how to post pictures of them for you. There are stains on the lampshade and on the wall. Don't stay here! Unclean!

Very impressed to see professional carpet cleaners here, most hotels do "in house carpets". Hotel is actually pleasant and the staff was friendly. I will stay here again when on business in Montana.

The front desk lady was wonderful. The plumbing not so much. The first room the toilet overflowed and we got moved to another. There we put some TP in and flushes it and it clogged. We were able to plunge it and then use the downstairs restroom for the remainder of the trip.

Great staff, eager to meet all my needs, and the price was perfect. Nice breakfast, pool, and hot tub.

Clean and comfortable, with lots of in room amenities, but room was a bit small for the furniture. In room coffee was terrible. Breakfast was just average for a hotel of this type.

The pool was cold, the bathroom floor was super slippery, and the key card stopped working at 10:45 when check out was at 11. Other than that it was ok.

Great place indoor pool and hot tub, nice and clean, good price, and GREAT FOOD Across parking lot.

Very convenient. Great dining next door. The Montana Club. Right off the freeway. Pool for the kids.

It was pretty nice. The beds were super comfy and the breakfast was alright. The pool was decently sized and overall I had a good time staying there.

Not very clean. Hair from previous customer still stuck in the shower, found hair in the bed. Soap dish still had dried soap in it. Carpet wasn't vacuumed… There's a lot of room for improvement. Sounds like they are working on it though. I heard the manager taking to an employee about seeing the streaks on the TV after cleaning the rooms. Wi-Fi was stable and worked well.

I stay here quite a bit and everyone here is great! Very friendly, good breakfast, clean comfy rooms. No complaints at all.

Great service but side walks covered in snow not safe.

Nicer budget hotel, clean, friendly staff, good breakfast variety, near Interstate, comfortable.

Good rooms and service for the price. no complaints. Clean/safe/reasonable/quiet. all the things I look for.

Kimmy is amazing. Super friendly, professional and accommodating. Was going to stay at a different place but decided to stay here after talking to her over the phone. She helped another customer with their bags and was the only one working. That was very thoughtful and out of the ordinary from my experiences with hotels these days. It's refreshing to see someone with such a personal level of service and pride in what they do. Other hotel front staff was less friendly and standoffish. Ask for Kimmy for top notch, personal service!

Excellent receptionist Cynthia. Great breakfast. Needs an elevator.

Great service with very affordable rooms. I was very pleased with what I got for a rate.

Very clean, friendly service. The beds are very comfortable.

This isn't one of the fanciest of the Choice Hotels, but it was very clean and well maintained. The staff was all very helpful, they were always busy and taking care of things. The breakfast was perfect. Had the usual fare of waffles, fruit, yogurt, eggs, sausage, gravy, carb choices etc. We were traveling through after a week vacation of busyness and exploring; they kindly let me check or an hour late to let my kids wake up leisurely and then swim for a few before finishing our long drive home. Will absolutely stay again. Thanks!

Clean rooms. Helpful staff. Was only in and out as a place to sleep while driving cross country.

Great service, great price.

Location is nice, good restaurant across the parking lot. The rooms were nice and comfy and very friendly staff. No elevator at this property so stairs on each end of building. The Internet was horrible! Connection kept dropping and the speed was so slow it wasn't even worth waiting for a website to load.

Great location, next to the freeway.

I love this motel, cause the ppl are very nice and right across the street is a casino, that I went to and won quite lots of money.

At check in our beds where full of hair on the sheets and pillow cases I called front desk to come witness what was being seen they had to have both beds changed at 830p. M. The front desk gal Christina addressed/showed the issue to the manager of housekeeping Damion. Both of these folks where great. The next morning issues proceeded. I went to have breakfast it took an hour to wait gravy for my biscuits and still ended up leaving with NO breakfast because it never came out. And when I voiced my concerns to Jennifer front desk gal at check out and Manager Alex my concerns were taken extremely lightly. Even though I was reimbursed 1/2 of my room cost when I asked to have my room comped due to the issues Alex's response was I could have rented this room many times over that he thought this was fair. This was by far one of the worst hotel stays I have ever encountered. Hopefully Steve Joyce CEO of choice hotels sees this and takes appropriate action about this hotel.

Not the best not the worst. Okay for a single night stay passing through town. Sheets were dirty, chair was stained and an older room. Good price, get what you pay for I guess. Would consider other options in town for more extended stay.

We stayed here twice about two weeks apart on a road trip. Rooms are very clean, wait staff are exceptionally pleasant, and the breakfast was very good. It even includes eggs and sausage for some protein. Price was reasonable and AC was cold.