Best Western Bowery Hanbee Hotel

Hotel

In the heart of Chinatown, next to Little Italy, the location is tough to beat. The rooms are new, clean, and comfy. Staff is great. Free breakfast and patio dining. Not much are better. We had a great time here!

It was a bit hard to find at first. You take an elevator in a nondescript hallway up to the concierge desk. Once inside, the lobby is lackluster. But the room was very impressive: spacious with a great bathroom. The bed was extremely comfy. The walls and doors were very thin though and we could clearly hear other guests moving around and talking. The complementary breakfast in the morning was delicious, but we came at the end and almost everything was either finished or finishing (and the staff refused to replenish). On the whole we would stay there again and recommend it.

Staff was extremely nice and efficient. Hotel was very clean. Had a few issues with the room: no washcloths, TV clicker was broken, and open window that could not close without maintenance coming to close it. Issues were taken care of swiftly. We will stay there again.

Really decent hotel at a very good rate. Right on a line between China Town and Little Italy in the Bowery perfectly set in the middle of Manhattan. Great place to see the ethnic lives of New York City and as skimping off point to see lower Manhattan one day and upper Manhattan the next from it's central location. Breakfast with room. Has in room safes but no refrigerator.

A normal 3star a bit overpriced.

Very friendly and accommodating. Walked into hotel having been dumped off 6 blocks away at 9 p. M. And just felt better walking in the door. Everyone, from front desk to housekeeping to food service was just so nice. Changed all my preconceived notions about New Yorkers — wonderful people. Even helped us out arranging transport back to JFK when our previously arranged "shuttle" went very south on us. Thanks so much for everything.

Overall it's a decent hotel, it has a parking lot, it has Wi fi service, and above all clean!. The latons are comfortable and also has a relaxation area for breakfast. Its location is good. Recommend.

Very good hotel. A buffet at breakfast well stocked and all the time stocked, the staff is very welcoming and cool. Small downside: gym too small! Not enough material and no bilingual staff the day.

The place is cozy, the staff is nice, helpful. The only drawback-not immediately able to find the entrance to the hotel. The breakfast is not very good. The internet in the room is great.

Room OK but no hot water this morning at 8:30 am and especially the window of the room is CASSEE and can not close. Result: from the outside noise at all times and the air conditioner that works constantly. Can't sleep or rest…

Good location and nice breakfast.

Excellent location, breakfast and Wi-Fi included. Very friendly staff, clean and cozy place.

The room had technical problem as the TV was out of order so I moved to another room. In that room there was plumbing issue and it was cockroach infested. In the night it flew over my head and landed on my bed. I could not kill the large cockroach but kicked it towards the gallery. At the hotel entrance there are vendors selling fruit, vegetables, and cooked food. It was noisy, filthy, smelly and very crowded. Most importantly, I did not feel safe and comfortable being in that area as there were suspicious activities going around 7:00 pm.

This hotel was perfect. We stayed 3 nights and there is nothing bad that can be said. The room was clean, the bed was comfortable, the location was perfect for us, we had free breakfast every morning. We will book this hotel again!

Great service up until we checked out, unfortunately. My mother and I paid for a car through the hotel to take us to JFK. Karen, at the front desk, was paid a deposit of $12. On the receipt she wrote the remaining balance of $47, which we asked could it be paid with a credit card and she confirmed yes. No other disclosures of additional fee’s were mentioned on the receipt that was provided to us. However, we later learned once we got into the vehicle that we had to pay an additional 10% if paid by credit card. As we were not prepared to pay cash, we had no option but to pay the additional fee’s or get out of the car. We spoke to Best Western while in the car who then told us that there is a sign on the front desk disclosing additional credit card fee’s, however it was never mentioned by the employee or written on our receipt. In addition, it was very deceiving writing our remaining balance on the receipt if it was NOT the true balance.

Nice stay in New York with family.
Good hotel service for the rooms and breakfast. Well-kept establishment.
The staff were very friendly and helpful.
Quite quiet and well isolated phonically.
Not the most chic but lively neighborhood, well located DS Mannathan and close to the different metros lines.
Good value for money.

This was the perfect hotel for our family's trip to NYC for Spring Break. It offered a good and broad breakfast. The room was clean and the bathroom was updated. It was also steps from one Subway stop, and just a few blocks from two others. The room was bigger than expected and had queen sized beds. The staff was friendly and knowledgeable. I would stay here with my family again.

Very good option, inside the Chinatown, good service, newly remodeled.

Anyone who likes NYC will also love this place (Chinatown). Very good location to two subway stations.
You will also reach many other top addresses within 30 minute walking marches.
Highly recommended the hike across the Manhattan Bridge to Dylan and over the Dylan Bridge back to Manhattan.

One star for the lack of customer service given by the receptionist name Stanley. He gave me a room that did not have a working heater and also the window that would not close. His aura was super dry upon arrival and he was not informative. During the process of booking the room and payment. I had to ask all of the questions instead of him just providing it. Room was nice but I had a unpleasant experience. Thanks Stanley On the bright side… the room was really nice.

The hotel, breakfast, and staff were all really great. The room clean and comfortable. We were greeted every time we passed the front desk and offered assistance with directions and the subway system upon arrival. The breakfast was fairly good too! At one point, they had run out of eggs, and made a fresh omelet for us. They have a variety of food and drink options. The only downfall (which has nothing to do with the hotel itself) was the noise level from the streets below. I found it quite loud and difficult to sleep at times. Overall a great experience.

The hotel was very clean and the staff were very friendly and helpful. I really had a very pleasant surprise. The area is secure and the hotel is on the edge between Chinatown, Little Italy and Nohlita. So you can enjoy the three experiences. A block away is the Grand St station. And about 6 is the heart of Soho.
The hotel is a small 3 star hotel that has nothing to envy to one of the highest category. The staff were very friendly and helpful. Excellent value for money PD. If you have a chance ask for new rooms and a high floor. You see the Manhattan Bridge and the one World.

The location was great and the breakfast was very good.

I stay in new york a lot. The large rooms (for New York), the abundant breakfast offerings, and proximity to great restaurants and neighborhoods make this hotel a great deal. I'm very pleased. Mores so than when I got higher ranked hotels in different neighborhoods.

One star for the lack of customer service given by the receptionist name Stanley. He gave me a room that did not have a working heater and also the window that would not close. His aura was super dry upon arrival and he was not informative. During the process of booking the room and payment. I had to ask all of the questions instead of him just providing it. Room was nice but I had a unpleasant experience. Thanks Stanley.

Very well placed and well kept. A good plan for a reasonable price. Standardized comfort…

The room was comfortable enough for for adults to stay in. The hotel staff was friendly and courteous. Breakfast was what one would expect from a common chain hotel, but the staff was attentive to one's needs during it. The only dislike I had was a design in the room where the bathroom had a fogged window. Due to that, one could hear everything that went on in there, as the room as fairly small. The hotel was in a great location, with plenty of things to do in the area. Overall, I would certainly stay there again.

What are the largest and best rooms I have ever had in a hotel in New York City. This hotel offers an amazing value for the space as well as quality service. We love the location as we could walk to unique restaurants and we're away from the major tourist crowds. We told our families about how great this hotel was and we plan to return!

Great hotel at a good price but that does come at the cost of being downtown in a fairly grubby area. Not an unsafe area by any means, but the area does seem to shut down after about 8pm. No general Walgreens types of stores around that we were able to find easily but great access to the subways at Grand St, Canal St & Bowery.

The location was easy enough to find and the subway is right around the corner. The Front desk staff was very friendly and helpful. I didn't much care for the layout of the rooms. I had 2, And live my life inside Best Western Hotels 6 months out the year so I'm pretty familiar with a lot of their properties. I would stay again if I had to.

Decent hotel with a good value for money location. Nice breakfast but not super good. Nice room but very noisy. We were on the 7th floor but woke up all night with every honking.

Small rooms and tiny cupboards. No bar fridge and ridiculous gym. Small breakfast Room.

Hotel rather well placed in Chinatown and close to several transports easily accessible.
Large rooms spacious and rather well equipped but little responsiveness of the employees during problems (sink clogged…).

Good quality price. Friendly staff The establishment is correct.

Excellent hotel, helpful and courteous staff. We liked our room, and the hardwood flooring instead of carpeting. Open feeling in the room with one large window in front of the bed and one side window in front of the desk. Good breakfast, liked the yogurt machine and various fresh fruit toppings. Would stay there again without hesitation.

The hotel is really great location. Almost all sights are within walking distance. Reception and service are satisfactory, breakfast is extensive and good, but unfortunately completely of plastic and cardboard dishes to eat. Coffee can also be taken to-go in the morning quickly.

Hotel located in Chinatown, interesting area and very lively, not far from Little Italy and Chelsea on foot.
It was a very nice Hotel.
But very noisy hotel compared to the street, to the room neighbors. Rooms not soundproof at all. You can hear the slamming doors, people passing through the hallway. As for communicating rooms, which was our case without asking, we heard people talking to the point of knowing what language was spoken, the TV, the drawers and the doors of the Cabinet slam. We could hear the horns on the street, the ambulances or the firefighters passing while we were on the 7th floor!

The hotel was in the best area for our visit and the staff was great at making us feel welcome as well as being a wealth of knowledge about where to get great food. Breakfast was very good and perfect for a good start of a day of site seeing. The room was very comfortable after long walks around the city and the street outside was quiet enough for some refreshing sleep to prepare for the next day. We now would prefer to stay here when we make future trips to the city!

First off fabulous staff at the front, very friendly and welcoming! We showed up in the morning just expecting to drop things off at the concierge, but they were able to check us into a room way earlier than our original checkin time. The rooms are small, but that's New York :). Bathroom well equipped, minus washcloths. The design of the room is pretty basic, but you're in New York, go explore. I only have two complaints, first the bathroom wall has a frosted window into the room so when the light is on, it's shining into the room which is obnoxious for anyone sleeping. The second is it's not really a secure entrance, we were never asked for a key to get to our floor on the elevator or into where our room was on the second. Hotel breakfast was the usual but there are so many options close by so better to get something out. Overall good stay!

This hotel is very located right in the heart of Chinatown and not far from Little Italy. The subway is a 5-minute walk away, making it easy to get to the heart of New York City. I would recommend this hotel for its small — generous breakfast and its staff listening to the guests. The rooms are clean and well kept.

The hotel is in an excellent location for Chinatown and Little Italy. It is also close to several subway lines including the J line from JFK. Free breakfast is always nice. Our mattress was in sad shape, broken along the edges. The AC unit didn't work properly, most of the time it was too hot in the room and there was no way to make it colder in the room. It was clean. The Wi-Fi didn't work all the time.

Half way Hotel between Chinatown and Little Italy Clean we had chosen the breakfast option included and the breakfast was plentiful and varied.

Location OK. A bit noisy. Breakfast.

I would recommend this hotel. Clean and quiet room, nice breakfast on the terrace, friendly staff…

The hotel is right next to Little Italy in Lower Manhattan. The Staff is absolutely fantastic — great customer service and orientation. The rooms are clean and comfortable. The Breakfast is great. Location is super — very close to Subway & Bus stops for hop-on-hop-off bus tours which we took. The location is a very happening place — very fun and full of life. We loved our stay here Highly recommended.

The staff was super friendly and the amenities were nice. The breakfast was great as well! My only problem and why I gave a two is I was bit by something in my bed and woke up to pain in my arm in the middle of the night. Scared to go back to sleep I stayed up the rest of the night from 4am on. I got to try the gym which was decent and the shower pressure was good but I could not stay there again not knowing what bit me. A week later my arms still swollen. I don't think the hotel staff handled that situation as well as the should.

Excellent Value for money
Very close to Metro line B D which serves the center in 10-15 min
Excellent experience and very well slept every night
Small flat on the breakfast little varied but always good and with the essential.

Very comfortable and very clean hotel, conveniently located.
A bit noisy however regarding the rooms on the street
Very average breakfast on the other hand.

Clean and well serviced Hotel close to both main metro lines.
Friendly and qualified staff, for now 3 stars because it is in renovation the reception floor but do not report it in the sites creating some discomfort.

Unfortunately on our arrival was ready only the double bed. We had to ask for the linens to prepare the sofa bed (we booked a room for four people) uncomfortable sofa bed! The second day they got us a more comfortable mattress. For the rest OK.

Great location if you need to be downtown. Room is comfortable. Not large but just good enough. I would stay here again.

Great location brilliant staff and room was a good size which is hard to say for manhattan.

Great location, close to subways, room was nice and clean, service was great. Breakfast was very good. Thoroughly enjoyed our stay.

Dumpy and not very knowledgeable/helpful staff. I'll pay an extra $50 a night to stay somwhere better nearby.

I just got back today from staying in this hotel and everything was really nice, from the food to the staff! In our room we had 2 queen size beds, which were really comfy. We also had loads of storage for our stuff as well as a really nice big en suite bathroom. The service was fantastic! for example there was always at least 1 person on reception at all times, Jeff was very helpful with everything and really nice and funny. If we didn't know where to go he would show us on a fold up map and show us the different ways to get there. The food was also really good! At breakfast there was plenty of variety: you can have waffles, cereal, meat, eggs, yoghurt — you name it they've got it! the out door seating is especially nice on a warm sunny day! To conclude my stay here was very good and I would like to thank Jeff for being especially helpful!

All the guys at the front desk are super lovely and seriously helpful. Most rooms don't have bar fridges but if you ask nicely the guys at the desk might store something in the reception fridge for you. Free tea and coffee in reception area is a plus. Location is pretty good — not exciting in itself but close to Little Italy, Bowery and the East Village. Also felt reasonably safe although can get quiet outside late at night. 2 mins walk to Grand St station which takes you to Columbus Circle. Wholefoods is nearby — 10 min walk. Book online for a keen price — way better than booking through the hotel. Despite positives, rooms are only OK although good value for $$ it has to be said. Room pretty clean; bed is comfortable. Bathroom also reasonably clean although leaves much to be desired. Shower oddly designed so water remains long after you have taken a shower. Grouting could do with a proper clean. Good price for nyc but lacks ambience.

Ótima localização, perto de várias linhas de metrô. Quarto ótimo, silencioso. Banheiro novinho e água do chuveiro deliciosa.

Quiet convenient clean and just a great deal on a great price thanks guys.

A perfect location for a budget hotel, amenities and breakfast are just enough to enjoy the stay. The subway is just over the road and takes 10 minutes to get to Empire state building, times square etc. Little Italy is just 2 blocks away with excellent eateries and restaurants, souvenir shops etc. I would definitely stay here again.

Good hotel in a good position close enough to Subway station. Personnell is absolutely kind and thankful, rooms are clean and wide, breakfast is regular.

Great staff and awesome service! Not to mention they were the only hotel that I could find in the area that served breakfast. No refrigerator or microwaves in the room.

Large room. Quiet. Close to Little Italy and subway station. Odd entrance but no big deal.

Booked this hotel to stay while visiting colleges. We stayed a total of three days, and appreciate the awesome customer service — — especially that of Jeffrey Pai, who attended us the majority of the time, and went the extra mile in his assistance and services with a great attitude making the stay more enjoyable! The hotel's location is relatively good for tourists, Right in Chinatown and with Little Italy around the corner, with convenience in food and browsing. The room we had stayed in was clean, and the hotel itself offered a variety of breakfast foods in the morning. Overall, I would stay here again and recommend. Sincerely, Ysis Gonzalez.

Nothing from the other world. But very good price considering that you may stay in manhattan, one of the most expensive cities in the world.

The room was fine. The problems we had are with the manager and the customer care representative. When we booked, it said there was parking — ON SITE. This is especially important to me, because I have MS and if I am having a bad day, well walking far is not the best for me. However, when we got there, there was no parking and now, we had to pay to park at a garage, 5 blocks away. When we asked the front desk, the man was very nice and apologized for the inconvenience and told us that many people are having the same complaint. He advised us to speak to a manager and she finally called my fiance back (5 hours AFTER she was supposed to) and called her a liar on the phone. We are not ones to call corporate, however, we called customer care and she also was nasty. The buck was passed around. Of course it was none of their faults and nothing could be done about it by them only their managers, who all seem to have off on the weekends — in the hotel business — odd, don't you think? Now, we have left messages for corporate to call us back, and this is not over. We are going to make it our personal mission to make sure Best Western learns that the customer should come first, and that people with disabilities are still customers.

Great staff, awsome room quality, nice breakfast. A great hotel for you to stay.

One of the few hotels that had an affordable suite in a good location. The staff was very helpful and friendly and there is a well priced parking garage on the same block! We would stay here again.

Booked this hotel with AAA Travel. Was very surprised at the location, right smack in the heart of Chinatown and Little Italy right around the corner! Hotel was great. We had the King room suite, with microwave and fridge. The room was very large, clean and comfy. We stayed a total of 16 days. Hotel staff was very friendly, helpful and courteous. Hugh, Jeffrey front desk staff were the BEST! Breakfast was not just a continental style, they had waffle makers, eggs, sausage, bacon, ham and more. Kitchen staff and housekeeping were also very friendly. Great location for site seeing.

New hotel, convenient location, good facilities but a bit tight for 4 adults but they have one larger room on each floor.

We ultimately chose this hotel because it was the only one in our price range that offered queen beds instead of double. Smack in the middle of Chinatown, we were unsure of what to expect. The hotel was fantastic. The room looked newly remodeled, very fresh and clean. The staff were very friendly and helpful. The location turned out to be terrific, within walking distance of 3 major subway lines, and the atmosphere of Chinatown was extremely cool. The only downside was it turned out to be pretty difficult to get a taxi from there (on the occasions we didn't want to take the subway).