Review of Buffalo Ridge Lodge 2*

Hali W.

10/09/2015

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1/10
One of the absolute worst places I have ever had the misfortune of staying. First of all the front desk girl informed me that they did not have enough tenants to be able to afford to open the suites to be rented and then she informed me that on payday the owner couldn't afford to pay them and had to go ask investors for money so that he could pay the employees. Then, I had the employees tell me that if I stayed for a month I would get back $90/week back from the taxes I payed. After 30 days I went to get my almost $400 refund and found out that when I switched debit cards they checked me out and right back in I tried to speak to the owner and was spoken to in an extremely condescending tone and came to no resolution. I went to the front desk the next 2 days to try to speak to him and FINALLY got a phone call on the second day and again was spoken to extremely poorly all to find out that we were only getting $90. After that my boyfriend went to pay for the room after he got off work and was informed (after we had been staying there for over a month) that if we don't have our room payed for before noon they will throw our stuff out because "rooms are filling up fast" even tho less than a third of the rooms had people staying in them. Which I've never dealt with in all the long term places I've stayed. I'm not sure why it matters since they charge your card without asking anyway. I can't tell u how many times over our stay that our card was ran without our ok or say so and when we brought it up they denied it. We also had mail sent there and even tho I had proof that our mail had been delivered via online tracking they still denied it. Don't go here… the money u save will only be taken off ur card when your not looking anyway.

Nightly rates from $999

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