Review of Le Méridien Chicago - Oakbrook Center 4*

Kainoa K.

03/17/2015

Respond
10/10
As an avid traveler, I have visited all parts of the globe and have stayed the night at some of the sketchiest hostels to 5 star luxury villas and hotels. I have come to accept that hotels are a business and that customer service are more of a forced pretense than it is a form of genuine practice. I had no reason to expect any different from my recent stay at Le Meridien Chicago, but I was happily proven wrong. The accommodations were average and the hotel itself was intentionally modern but what impressed me was the pleasant and genuine nature of the staff. One person in particular, FRANK GIAMETTA, stood above all the rest. Frank went above and beyond to ensure that me and my friends stay was a great experience rather than a normal satisfactory one. His enjoyable nature made it rather easy for us to open up to him and his jokes and recommendations when driving us around town was nothing short of an adventure of fun and laughter. Did I mention that they have a Mercedes SUV as a personal shuttle for guest? Our encounter with Frank was compiled of a short drive to Walgreens and a few passing's in the entrance way. Needless to say, he made a great impression on us all. Sometimes all it takes to make your vacation an enjoyable one is to run into an individual who loves their job and takes the time to appreciate their customers. I intend on making Le Meridien Chicago my number one hotel anytime that I return to the Chicago area. If you are reading this review and will be staying in the Oakbrook/ Chicago area I highly recommend you do the same. And remember to ask for FRANK :) P. S. I RARELY EVER take the time to write a review for anything.