Review of Comfort Suites Augusta Riverwatch 2*

Stayed at Comfort Suites in August 2017 for about $80 a night, which was very reasonable for the quality. I chose to stay there since I had been there a few occasions in the past, especially considering the hospitality shown during Hurricane Matthew evacuations 2016. Staff is always nice. Tara was exceptionally friendly and knowledgeable as usual. I decided to stay there again the past weekend (Sept 2017) anticipating evacuations for Hurricane Irma. The prices were more, but not too bad ranging from $80 per night, to $199 per night (that price was over the top), but due to the demand and minimal vacancies in the area, I booked it. I was able to find a lower rate the next day and booked it, then cancelled that room price for a much better rate. The manager Laura could have been a little more helpful in that case, considering the evacuations of folks from Florida, Coastal GA and Coastal SC. Housekeeping staff were friendly and cleaned well. Complimentary breakfast was okay, not as good as in the past, possibly due to the influx of guests. I would like to keep this as my go-to location when travelling, so hopefully the rest of the front desk staff will take some tips from Tara and be courteous and treat all customers the same. Angela wasn't the friendliest and can work on desk manners. Someone was in front of her talking, so I waited on the side, she was trying to assist me from the other side of the desk… to a customer, that is inconsiderate and unprofessional. You never know what a customer may need to discuss, so conversations should always be face to face and without the others in the lobby being able to hear, just in case something is confidential.