Days Inn Days Inn by Wyndham Riverside Tyler Mall

Hotel

Pretty decent rooms, free internet, continental breakfast, and great staff!

Location is very secure and the rooms are nice.

Beds are nice, TV channels aren't the best, great location to dining and shopping.

DO NOT COME HERE! They charged us 40$ for “missing towels” that we did not take. When we called to clear it up and get our money back the employees said it was nothing they could do and to call back for the manager tomorrow, which became the next day and the next day and the next day. We finally spoke to the “manager” who still “couldnt help us”. Protect your funds, DO NOT come here.

It is ok. I really didn't have any issues with the place. I was there to attend a conference for work. The room was out-dated but not a big deal.

It's really nice they have free breakfast, n complementary coffee in your room, a microwave and fridge, the bathroom is spacious and the room is too! We had a queen size but they don't allow pets I'm not fond of that we were only there a couple of days so we boerded our dog at the vet.

My fiance and I were informed after we made our reservation that they were under construction and the unit above hours starting at 10:00 a. M. On my day off that is not want I want to be worrying about or hearing.

The pool needs cleaning, but our room was nice and clean, the receptionist that night was really friendly, the breakfast was good too.

Very decent hotel for its price. Clean and spacious rooms, comfy beds, conveniently localed right, staff is courteous… Overall good experience.

The room was comfortable and we had a quiet area. The staff was also very nice and accommodating.

Booking was easy. The room was clean. Some thinks looked used a bit, but to be expected. Beds were comfortable. Close to just about anything you would want to do.

Great comfortable & always feel safe. Will be back next Christmas Holiday. Thanks for Your Warm & Helpful Welcoming.

Decent place. Ants got inside and were around jacuzzi last day of stay. Front desk was not very helpful in that regard. Only offered a late check-out of 12pm instead of 11am.

Cont. Breakfast not for diet restricted persons. Rugs vacuumed but old and dirty. Beds and room clean, employees polite and helpful. Looks like hotel is in process of being updated.

I am disappointed in the hotel overall piles of broken furniture and OLD skids greeted us upon arrival chipped paint and OLD torn carpet every where. Expected way more from Days Inn since I used my rewards points for this trip. We always stay with Wyndam but this is far below normal standards. Someone should be doing a better job keeping track of this property since you are offering it on your rewards program. I feel far from rewarded and more cheated.

Worst customer service EVER! They would be an easy 3.5 for the type of motel they are except for the rude person at their desk. We were there for a funeral for my niece killed in the Vegas massacre and this lady was just a horrible person. To detail would take way too long, but essentially our son in law and 3yr old grand daughter were lock out while the rest of us were at the funeral and this lady was so concerned about the tone of my voice (no swearing from me or anything like that) and she made it abundantly clear she could not care and less about helping us. Her boss ended up helping them, but that and the comment she made to my wife later that day seals it for me. No Wyndam Hotels again, EVER.

Nice weekend it was our hub. Quiet and a nice sized room. Parking is available but not a lot of room to get in and out.

The front desk was very helpful. When you book 3d party seems like some of that personal treatment is lost, but not here. They have been her nice, helpful, and accomadating a wonderful continental breakfast. If your this way stop by and check them out. And you could even save more than a couple bucks.

Wonderfull stay, clean, hospitable eager to please the rooms were clean sheets and bed work like a cloud really really good steak.

Horrible front desk customer service. Hotel is dirty and run down. The worst place I have ever stayed. I checked in late night so slept and checked out next morning. Lady at front desk could not speak English very well and charged my credit card twice. She didn't know what she was doing. Very poor customer service.

This motel is perfectly clean and safe. The rooms are a good size, and the bed was nice. Unfortunately, there are several things that take away from the experience. The "continental breakfast" was essentially vending machine food. The elevator was extremely hot. The room was not air conditioned between guests, and so was hot and must when we arrived.

The days inn is relatively inexpensive and conveniently located for our needs. The linens were freshly washed and everything was taken care of the way you would expect. When we arrived the ac was off which left the room pretty hot and musty, but it was rectified easily enough. There was a bit of an issue with a lot of bees in a stairway surrounding a trash can, but I can't say how long the bees were present so I wouldn't disparage the management for it. The tap water didn't taste quite like I expected, but I'm not local so it could be that. The shower head is rather low, making for imperfect but serviceable showers. The continental breakfast isn't worth much as it has prepackaged pastries and cereal only. The place is older and it shows, but it has decent Wi-Fi and clean beds.

The check in staff was really helpful. Went above and beyond to accommodate us because there was a line to check in after hours. We came early before our check in time, which was beyond the staffs control, but still were very helpful in getting us set up even though we couldn't actually get a room right then.

Pool was gross, continental breakfast was simple. I at least slept there, so if thats what youre looking for its all right.

Wanted a 200 dollar deposit but yet the twin sister motel across the street (rodeway inn) only wanted a 40 dollar deposit. Some company policy if a company owns both.

Good customer service, room was clean not bad at all for one night…

It's the most cleanest hotel in the area. Trust me I have checked others. Reasonable price and very comfortable stay. Staff is very polite, helpful & very professional. Service with the smile & also proved tips where to eat around, plenty of options for food lover like me. I will come back again when in town & definitely recommend to try.

The lobby women was horrible, rude and not helpful at all. The costumer service is really bad.

Very clean and affordable room. Other hotels in the area were very dirty sad smelly. Very comfortable beds. Would highly recommend and it is close to the hospital!

Ive been here for almost 3 weeks now, my first night I had to deal with roaches, so I got moved to another room and they told me im the first one that had a complaint about it. After 2 weeks later the pest control service came and searched for 11 rooms positive… as for service nothing much but the reception are not so friendly either as for the female employes that cleans your room same. Its a shame actually and the last time I check myself in that hotel…