Review of The Gallery Inn 3*

Scott F.

07/28/2015

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4/10
I stayed here awhile back and never go around to writing a review. I am visiting a friend in Puerto Rico this summer and was browsing for a nice hotel in the old district in which I came across the Gallery Inn so I thought I would write a review about why I am not revisiting this hotel. It's not fair to say the entire experience was a disaster. More so, it was the result of one or two employees. A young girl working there who was from LA had called my room inviting me and any guest to the beach house for an afternoon glass of wine. She told me the car ride to the house would be leaving in 15 mins. I told her I would love to and would be down in 5 mins. When I walked down to the lobby she was already pulling out of the lot with other guest. The front clerk apologized and she was suppose to wait. I was livid when she did this again the second day. And from then on I received poor hospitality from her and some of the other staff throughout the week. When I would ask for advice or suggestions on site to see I would receive mono responses with little interest in helping me or socializing at the least. I'm not sure what I did to receive this kind of treatment? I tipped fairly for services such as the nice dinner I had with my friend in the courtyard, $30 tab — $8 tip, yup that's fair. I guess she was just a little hipster from LA and the other staff were following her lead. I consider myself a friendly person who has worked in hospitality and knows how to treat guest with respect. Besides the younger, more rude staff, the owner was extremely kind and courteous. I had light friendly conversations with her once a day when I ran into her and thanked her for the hospitality. She definitely lightened my mood. Thank you.

Nightly rates from $130

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