Hotel Majorelle

The room was good and clean. But the receptionist is rude and he didn’t mention the breakfast is included, and when I asked him to make sure he replied rudely “ yes the breakfast is included, anything else”!?

After reading many reviews, it seems that guests should really reconsider staying at this hotel. It’s no surprise that we had the experience that we had. AVOID this hotel at all costs and enjoy your stay at another place.
We parked on the street next to this hotel while visiting an office nearby. There were no signs, curb markings, or indications that parking was not allowed. A public parking attendant saw us park and said nothing. After just over an hour, we returned to find the hotel had called the police and we were forced to pay a parking fine.
We explained that there was no clear signage, the garage door was closed with no indication it was an active parking entrance, other vehicles were parked similarly nearby, and no hotel attendant was present when we arrived. Even the lowered curb areas were not clearly marked and had other vehicles parked in front of them. Standard red-and-white no-parking markings were completely absent. A white marker appeared near the door only AFTER we returned.
Despite witnesses and a strong case, one traffic officer refused to review any evidence and fined us anyway. It felt unfair and unprofessional.
Be very cautious with this hotel. Instead of clearly marking their parking area, they penalize unsuspecting drivers. I would not recommend staying here and suggest choosing a hotel with clearer signage and more integrity. The hotel staff named TAHA was extremely rude, unprofessional and inhospitable!

We stopped briefly in front of the hotel without realizing that the area was a hotel garage, as there were no visible signs, no “no parking” indications, and no clear markings identifying it as such. At the time, the garage was closed, and there was no guard or staff member present to guide or inform us.
Upon our return, we were surprised to find the garage open and the police issuing a parking ticket, a situation that could have been easily avoided with clearer signage or timely communication.
We would also like to respectfully note that the employee nammed TAHA manner of communication, once he arrived, was not courteous, particularly in his interaction with my wife. We believe respectful and professional conduct is essential in a hospitality environment.
This feedback is shared in the spirit of constructive improvement, and we hope the hotel will consider clearer garage signage and additional staff training to enhance guests’ overall experience.

We had to wait from 8am to 12 noon to get a room. They wouldn’t give us a room. Also charged us twice for water when it was paid for. Otherwise all was good. Location was good. Bathrooms really need a remodel.

My son came to Marrakesh and lost his passport. When he arrived at the Hotel Majorelle, he was met by Mr. Noureddine, who took care of him and helped him with everything. From following him to the police station to withdrawing money. He arranged a private driver to drive my son back and forth to the embassy in Rabat. Mr. Noureddine is an incredibly kind, compassionate, caring man who takes care of his guests in the best possible way. Throughout my son's stay, Mr. Noureddine was in contact with me and assured me that everything was ok. Such a nice person is hard to find. I wish Mr. Noureddine the very best in life and I thank him very much for his big heart and empathy. My son was incredibly happy and satisfied with his stay at the hotel. I recommend this hotel to all of you who planned to visit Marrakesh. God blessed him.

The WORST part about this hotel is the reception, they lack respect for the client and won’t hesitate to take a very offensive tone for the smallest issue.
The room was way overpriced for what it is, and was not clean (had to call the cleaning service and wait another 30 min).
The reception didnt hesiste to accuse me of lying when faced with those facts.
If you can find another hotel, anywhere is better.

Lovely experience me and my husband visited for 3 nights, Taha was very friendly lovely guy, we had no issues at all and I will visit again breakfast was decent and they have there own restaurant which serves really nice food.

Certainly a 3-star hotel… Do not believe the photos. Very well located close to the Yves Saint Laurent Museum and Majorelle Gardens. Staff are really friendly and helpful. Unfortunately our bathroom was leaking water somewhere and the did offer to move us to another room on our last night which we declined. If the rooms and bathroom facilities were 20% better it would have been at least a 4 star.

This hotel is located in a good area but one of the receptionists is rude and needs to learn about the hospitality management …
Breakfast is basic, dinner sometimes is good sometimes not…
I give 2 stars.

Simple, yet good restaurant. During a weekday lunch there was only one waiter but to be honest, it was fairly empty. The lentils soup and vegetables couscous were tasty and freshly made.