Almaty Hotels

Nice hotel. Beautiful view from the window. The rooms are small but very cozy. A good option for a short stay. Very comfortable bed and pillow.

The restaurant nearby is very nice.
There's no soundproofing, so the room would definitely be cramped for two. I unpacked my suitcase and ran out of room.

The rooms were spotless and very comfortable, but what truly stood out was the front desk team. They were incredibly warm, welcoming, and genuinely kind. Exceptional service from start to finish.

Superb location, excellent service and good breakfast. Modern service apartments — highly recommended esp for long stay with families.

The hotel enjoys an exceptional location in the heart of Almaty, putting guests withineasy reach of the city’s main attractions, restaurants, and shopping areas.

My first visit to Kazakhstan in early October — I chose Mercure for the first three nights for its convenient location and clean, hygienic look.

I stayed at here from feb 14-20, 2026 and it was excellent! it was nearby to a lot of shops and restaurants and even a park. Breakfast has a lot of options and everything was yummy.

Hotel is new and cozy. Free drinking water refill with nice bed equipped. Hotel staff very nice and kind.

The front desk staff were very kind, the breakfast was great, and the location is easily accessible—simply perfect!

IT is tinyyy and without Windows but an funny experience. I was the only non-japanese/korean there. Very silent and clean. Negative is that I could Not regulate the air cpnfition in my tiny room.

We had a pleasant and memorable stay. Our room had a stunning mountain view.

Comfy room, especially by comparison to der establishments, but nothing to shout about. Location is a winner for me as it is near a metro and not too far to the airport. Superb breakfast.

An absolutely exceptional experience at Zvezdnaya Hotel in Almaty.
From the moment I arrived, the staff were incredibly welcoming, kind, and helpful.

Located about an hour from Almaty Airport, this eco-hotel is perfect if you’re looking for peace and quiet.

We stayed at Shymbulak Hotel with our family for four days and truly loved the experience. The hotel is very cute—nothing fancy, but with a unique and charming style that makes it feel special.

We visited Shymbulak Resort for skiing, and it turned out to be a very nice and cozy place to stay.

We booked an appartment at Evergreen Hostel. The location is very nice, the building is situated in a calm & green area. The appartments we had (we came twice) all were very comfortable.

The café is very excellent, the service provided is beautiful, professional to the extreme, they have an employee named Arina with a professional style and excellent service, I recommend of that you

Overall it was a great experience The food was great the designs and architecture of the room has a comfy feeling and the staff were welcoming and friendly. I had a wonderful experience.

We had a great overall experience.
From the moment we checked in, the staff were extremely helpful, welcoming, and genuinely eager to assist.

Good hotel in a central neighborhood of Almaty. My room was clean and quiet, with complimentary bottled water and a small hospitality tray with a tea kettle.

Safe, friendly and well located in Almaty. Was there for two nights as a start into my Stan-States trip and was not disappointed.

Staff doesn't speak English. You have to download Russian in Google Translate. Lobby located at the back. Room is very clean. Lots of restaurant. Easy to take bus.

Good location. Nearby restaurants and convenient stores. Walking distance to Almaty 2 Train Station. Friendly staff. No lift but its okay. I will come back.

Overall, it's a decent, fairly new hotel. The location is good, equidistant from the main attractions. Good public transportation access.
It's not entirely clear how the air conditioning works.

The hotel is everything you want in a hotel, excellent location, delicious food, well appointed rooms with a mini bar and most importantly friendly and efficient staff.

From the moment I contacted the hotel before my arrival, the experience was outstanding.

This resort has my heart, we booked 4 rooms (mountain views) stayed for 5 nights and had one of the best moments of our lives. We did receive 2 days of snow, 1 day of rain while staying here.

Towels and robes are changed daily; cleaning is available, but the quality is average (water stains in the bathroom and dust on the floor).

A nice hotel with a beautiful entrance with columns and evening lighting.
The rooms are a bit small, the walls are thin.
The shower water is a pleasant temperature and runs smoothly.

Highly recommend this hotel for first-time tourists/travelers! I love the location of the hotel because it’s near attractions like Panfilov Park, Ascension Cathedral, and Green Bazaar.

I am writing to highly recommend this guy, a concierge at your hotel.

We held a memorial event in honor of my Mother. I am incredibly grateful for the organization of the event!

I would like to say that we stayed for 2 days then came back and stayed for another two days. We booked three rooms.

Excellent gem of a hotel close to the centre.
Great service clean rooms.
Special mention to Timur — fantastic bar man, truly customer focused.

A nice hotel with comfortable rooms and friendly staff. Location is central.

Lovely hotel just a few mins car / taxi from the cable car that takes you to the top of the mountain. Location is wonderful.
Rooms are spacious and clean and service is excellent.

Ultimate luxury resort near Medeu. Awesome terrace view with breakfast. Lovely rooms with view, heated pool and sauna.

Great hotel and amazing staff!
The staff are very very helpful, especially Mr. Arkhad! He was kind and provided great assistance!

The location was perfect — it is close to many restaurants, supermarkets, and even popular tourist spots in the city, which made everything very convenient for us.
The hotel was always clean and

The room is very comfortable and spacious. The area is quiet, which is a pleasant place to relax.

We spent a wonderful week exploring Almaty and the surroundings.
Whilst the hotel is not fancy, it is ultra clean, comfortable and excellently located.

We received a very warm welcome, Anzhelica at the reception is very kind and attentive, always nice to find nice people after a long work trip.
The hotel is super comfortable, all brand new.

Very good hotel, perfect place to stay at Almaty. Specially thanks to Front Office Meureut and Anel, also to Mansur for good service during i’m stayed.

The hotel is centrally located, within walking distance of everything. Cleaning is done daily. Towels and toiletries are changed daily. The bed is large and comfortable. The room is spacious.

The hotel's location is ideal, everything is close by. I was very pleased with the spa, sauna, and pool – the perfect end to a day of sightseeing. The breakfast was delicious.

Stayed at this lovely apartment hotel this week. Furnished beautifully with everything you need including washing machine / iron etc and kitchen set up. Feels brand new.

If you are looking for a very convenient 👌 stay in terms of price, location, view, cleaness, quiet, service, amenities, and warm welcome, then Loft Apart hotel will fit and exceed your need.

The cake was amazing — thank you so much! I was really surprised, and I truly appreciate the Korean card too. It was so thoughtful of you!

Very cozy stay, bit dated but very much function big room size, nice bathroom and just opposite to Opera, take public bus (12) from very close street for Mededu, and Kok tobe, so three great