Hotel Universal Terme

Hotel

Perfect clean and cozy as always!

We are very well beautiful pools great kitchen beautiful hotel very nice.

We were very impressed by the beautiful pools, indoor and outdoor, remarkable visual impact, more than excellent cleanliness and very kind and professional staff.
Everything else remains to be tried but we are more than convinced that it has the same high standard of quality:
congratulations!

Welcome and food. I have yet to try the thermal baths.

Great stay. Staff was very friendly and helpful. Food was super. Very clean place.

We had a really good time this mid-May weekend… all very kind and prepared, the room really delicious and cozy cleanliness and perfection throughout the hotel … To be redone and to be recommended definitely!

Fabulous! my wife and I stayed for the wedding night! Stefano della reception was kind and professional. He explained everything to us very clearly! <
highly recommended!

Truly pampering hotel! It has a beautiful lobby and the staff are all very kind! At the reception Fabio impeccable kind courteous explained everything to us! The first impact is always important! Also A particular graxie to Stefano who brilliantly fixed a room error and made the stay noteworthy! Plus he advertised his hotel well and eventually convinced us to book from them and the choice was perfect! Really nice and recently renovated room (203) from floor to bathroom! A tomb silence in the hotel that allowed a perfect rest and we were almost full in the structure! Beautiful indoor pool with both hydro and outdoor! The breakfast really quality with a little everything from salty to sweet (for us it is essential a great breakfast) a thank you To the breakfast girls that already from 7.30 juggled with speed to satisfy all customers! Parking also covered a gem… What to say I highly recommend it!

A dream stay, pampered by helpful and professional staff. Very nice structure, great food. Very good Stefano at reception.

This is the third year we have stayed at this hotel. Everything is perfect. The friendliness and attention of the staff, the cleanliness and comfort of the rooms; the quality of the food served at the restaurant.
See you next year.

Wonderful place, great price quality, nice staff and impeccable cleanliness.

Very good hotel. Very attentive staff.

Good family atmosphere for more than 40 years. Careful and caring staff for clients.

I love this place from the very first minute. The interior and amneties are just perfect, the staff is very friendly and helpful. The thermal bath is clean and invites to relax pur.

Welcoming and helpful staff, vintage austere climate but very pleasant. Large, clean room, great bathroom, well-stocked, habitable terrace. Well-organized spa both inside and out. To be back.

We loved this place for its location and clean rooms. Only things we didn't like is the room was on the small side especially the shower and bathroom. Bed was a bit hard as well but service was good. Breakfast was above average. We would stay here again for the price we paid.

Perfect for a relaxing weekend of excellent quality spotless structure, relax zone, hot indoor and outdoor swimming pools. A merit note goes to the kitchen which serves excellent manicured dishes and a rich and varied buffet of sweets and vegetables. Value for money in the norm, we say that the quality deserved you pay but that is worth it. Recommended.

The Hotel was a bit old. Friendly staff! My 5 stars go to the girl Giulia who cuddled me in my stay with a delicious treatment without looking at the 5 minutes more of the massage. Very good I will definitely return for you!

I found the hotel and its spa area very cozy and relaxing. Also good breakfast and restaurant with different ways of access and use (from the buffet only or dinner menu or to the card) and I know can decide day to day how to use it. Good prices.

Comfortable hotel with professional staff. Good food.
The treatments with mud and thermal water are just fantastic.
Associated with physiotherapy massages are a real cure-all.
Word of fibromyalgic.

Very nice hotel we were very good. The Standard room we took was nice and the bathroom has a more modern twist you see that have just remodeled it. We booked the full board so we did both lunch and dinner and ate really well, they have a nice buffet of appetizers and different menu choices, with a nice selection of pastries and fruit. The room staff are friendly, helpful and attentive to all the needs.
There two pools one indoor and one outside, with several very comfortable whirlpool baths, there is also the bio sauna which we enjoyed. Also although we spent only three days I did an seaweed treatment at the beauty salon and Martina made me a great massage, I relaxed so much and I am very satisfied.

Kitchen always excellent: varies, light. Maximum availability in all directions. Excellent value for money.

Great interest to return hotel that deserves friendly service to the customer, from the restaurant, to the reception, and especially to the Spa of who is part, a thank you to Giulia for having solved a constant service with innovations to the wellbeing of the person, if we are to vote I propose 10…!

Hotel a little dated aesthetically would have to be upgraded clean rooms, comfortable local wellness and efficient staff.
A applaud to the SPA staff.

The hotel belongs to a prestigious past but retains its charm. Large lounges with Reception area. The rooms have been renovated. Equipped the SPA department and discreet the restaurant. The staff was very helpful Has parking.

Beautiful Sweet and good Food 4 star service with cutlery in silver. Thermal treatments in the norm. Overall 4 stars deserve.

Old fashioned but very comfortable structure. Indoor and outdoor thermal swimming pool. It's good food and it's very close to the center.
We stayed with friends and we will be back.

Hotel in a great location at 200 Mt from the pedestrian area, nice and cozy rooms, very hot I recommend the light pajamas.
Breakfast more than abundant, you can range from sweet to salty…
Spa area renewed and with all the comforts, you can use Anke of a new Biosauna.
Indoor and outdoor swimming pool (perhaps a bit to renew).
Overall a more than good staff structure very professional and polite.
Stay and Breakfast for 2 with use of the pool also for the 24 December at a cost more than good of only €100… to come back… Merry Christmas.

Great staff, great food and plentiful. Recommended for spa treatments or for a weekend.

Large and renovated swimming pool, well-tended kitchen with rich buffet, spacious and quiet rooms. Very friendly and helpful Staff.

Fantastic Thermal Pool! Staff at the reception with professionalism and courtesy of high standard! Good quality cuisine!

Very welcoming and clean, with all the comforts, beautiful also the swimming pools communicated an external and an internal one. Very good the menu with endless buffets. So much hospitality by all the staff, all in a somewhat retro setting. But very pleasant.

A feast of good memories I advice!

Ok rooms. No bathrope included, mandatory bathing cap to use pool, have to buy for 2.5 euro, not announced when booking. Subpar breakfast.

There have already been 4 times and it looks good … staff, clean well cared for … the food and fabulous buffet! They say I'll be back! Shame not to bid on. GroupOn.

Regardless of the selected room category there are rooms of serie A (furniture and new bathrooms with shower cabin), and non refurbished (furniture and old bathrooms with shower in "tent"). It makes no difference in price so that means the same price can give very shoddy and not worthy even of a 3 star hotel. And without notice. On the website the photo reference upgraded rooms. Client taken literally around.

Obligation to bellow, no pool kit if no fee, locker rooms without lockers, no pool bar. Really terrible to make a dayspa. To reject.

It is the second time we come. Great service pool with excellent service and great food and finally welcoming and very spacious. There is no two without three.

Very good hotel. Very good care
Excellent food. The Center.
Friendliness of the staff. In resumę we recommend this hotel and will definitely! Quality and competitive prices.

Professional staff, great food, great spa, great indoor pool! approved and recommended.