Cleo Hotel Basuki Rahmat Surabaya Cleo Hotel Tunjungan

Policies of Cleo Hotel Basuki Rahmat Surabaya

• Check-In:

  14:00

• Check-Out:

  12:00

• Accepted Credit Card Payments:

  Visa, Maestro, Mastercard

• Information about the type of meals included in the price is indicated in the rate details.

  Meals may be limited during Ramadan.

  Couples checking into the same room must present a valid marriage certificate upon check-in. Otherwise, the property may reject the booking or request that a second room be booked.

  To prevent the spread of the Mpox virus, the Indonesian Ministry of Health has resumed health screening for international travelers (both Indonesian and foreign nationals) entering Indonesia from August 27, 2024. This includes completing an electronic self-declaration form called SATUSEHAT Health Pass, which must be completed on a dedicated web platform.

  Know Before You Go
  

  • No pets and no service animals are allowed at this property.

  Fees
  The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 200000 per vehicle (one-way)

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.