Grand Inna Tunjungan Hotel Surabaya

Name: Grand Inna Tunjungan Hotel Surabaya 4*
Price range: Prices for upcoming dates start at 2 794 ₽ per night
Rating: 8.6

Hotel 1.4 km. to the city center

Surabaya lodging, Book hotels in East Java

Photos and descriptions provided by a third party, may contain errors or inaccuracies and not checked by service.

Average rating by guests Grand Inna Tunjungan Hotel Surabaya: 8.6/10 Excellent

Reviews 91 →

Free Wi-Fi All inclusive Parking Swimming Pool

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Standard room Grand Inna Tunjungan Hotel Surabaya

Room booked 1 times today.

bathroom Private bathroom

shared bathroom

bathroom Shared bathroom

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Standard Double room Grand Inna Tunjungan Hotel Surabaya

bathroom Private bathroom

Beds: full double bed or twin beds

shared bathroom

bathroom Shared bathroom

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Superior room Grand Inna Tunjungan Hotel Surabaya

ac_unit Air conditioning bathroom Private bathroom tv TV

airwave Hairdryer

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1.2 km. Gubeng Train Station

Seeking a restorative stay combined with urban exploration? The Grand Inna Tunjungan Hotel Surabaya presents an ideal solution. Situated approximately 2 kilometers from the city center, this hotel provides convenient access to Surabaya’s cultural and commercial districts. We aim to offer a welcoming atmosphere for guests desiring both relaxation and engagement with the city’s vibrant activity. Our facilities are designed to cater to a variety of needs, providing a seamless experience for travelers.

The Grand Inna Tunjungan is strategically positioned within Surabaya, a gateway to East Java’s diverse landscape. The hotel’s location facilitates effortless exploration of the surrounding area, offering easy access to the prominent Tunjungan Plaza and Grand City Mall, integral parts of the city’s retail and entertainment scene. Governmental centers and a wide range of dining establishments are also within a manageable distance, enhancing the convenience for our guests. Transportation links, including proximity to Juanda International Airport and major railway stations, ensure seamless connections both locally and beyond.

Guests can enjoy a selection of dining options on-site, including a restaurant serving regional specialties and a bar providing a relaxed setting. A cafe offers a place for a light refreshment, featuring a curated coffee selection. The hotel features a comprehensive service offering, allowing for customized experiences. For those seeking rejuvenation, a massage room and a sauna are available. A dedicated spa center provides a holistic approach to wellness, complemented by a medical doctor on staff for immediate assistance. Sports enthusiasts may utilize the fitness center and gym facilities to maintain their routines.

Leisure activities include a pool and an outdoor pool for recreation, alongside a barbeque area and a karaoke facility for entertainment. Business travelers can utilize the business center and event spaces for meetings and conferences. The hotel’s tour assistance desk is available to organize excursions and provide local insights. Accessibility is prioritized with an elevator/lift ensuring ease of movement throughout the building. Guests can utilize a laundry service, dry cleaning, an on-site ATM, ironing, a press service, car rental, and a safe to deposit valuables. The concierge is available to assist with a variety of requests.

The hotel’s staff is fluent in English, guaranteeing clear communication with guests from around the world. Each room includes essential amenities such as a shower, a television, a mini-bar, and slippers. Room categories encompass Superior, Deluxe, and Suite designs, each offering a distinctive aesthetic and level of comfort. These spaces prioritize a classic Indonesian style with meticulous attention to detail. Guests can expect captivating city views from many of the rooms, offering a perspective on Surabaya’s energetic atmosphere. Please note that not all room features are guaranteed across all room types.

To ensure a truly memorable stay, we provide additional services including a concierge to arrange unique experiences and facilitate local insights. For those traveling with luggage, a laundry and dry cleaning service exists. The hotel’s atmosphere is designed to inspire; we encourage you to discover the rich history and vibrant culture of Surabaya during your visit. Consider this hotel your starting point for an unforgettable East Java adventure.

Discover the refined elegance and strategic location of the Grand Inna Tunjungan Hotel Surabaya. We invite you to experience a haven of comfort and service within Surabaya’s thriving cityscape. A stay here is an opportunity to connect with the region’s distinctive character and explore its compelling narratives.

ReadyToTrip offers a convenient way to secure your room at the Grand Inna Tunjungan Hotel Surabaya. Explore the possibilities of a remarkable Surabaya journey, immersing yourself in the city’s traditions and embracing its contemporary allure.

Nightly rates from $35.63

Phone: +62 31 5342151

Address: Jl. Gubernur Suryo 1-3, Surabaya, 60271

E-mail: [email protected]

Number of rooms: 120

Year built: 1980

Grand Inna Tunjungan Hotel Surabaya

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Grand Inna Tunjungan Hotel Surabaya in Q&A

Information is provided based on reviews and may contain inaccuracies.

Where is Grand Inna Tunjungan located and what is nearby?

The hotel is located in the very center of Surabaya, in a strategically convenient location. Within walking distance, you will find the Tunjungan Plaza shopping center, Tunjungan Street with its numerous cafes and restaurants, as well as city landmarks such as the City Hall, Apsari Park, and the Submarine Monument. A city bus stop is located directly in front of the hotel entrance, which is convenient for independent travel around the city.

Does the hotel have parking?

Yes, the hotel has its own spacious open-air parking lot. Guests note that it is accessible and convenient as it is not located in a basement. However, one guest mentioned that due to the open-air nature of the parking, one might get wet on the way to the lobby during heavy rain.

How polite and responsive is the staff at Grand Inna Tunjungan Hotel Surabaya?

The hotel staff receives very high marks for friendliness and professionalism, from security and porters to reception and housekeeping. The check-in and check-out processes are described as fast and efficient. Employees are responsive and ready to assist with special requests, such as providing connecting rooms. However, there was a single reported instance of a slow response to a request for an additional plate.

What breakfasts are offered at the hotel and how diverse are they?

The hotel offers a breakfast with a wide selection of dishes, including traditional local options and fruits. Many guests praise the taste of the food, specifically highlighting the delicious chicken porridge. However, some visitors find the menu repetitive, noting a lack of creativity and a limited selection of meat dishes (sometimes only one type of meat). During holiday periods, queues for available tables may occur in the breakfast area.

What is said about the cleanliness of the rooms and common areas?

Overall, the hotel is rated as clean and well-maintained, and the lobby is described as spacious and fragrant. Most guests are satisfied with the cleanliness of the rooms and bathrooms. Nevertheless, there are complaints about dust under the beds and chairs, as well as the presence of mosquitoes in the rooms. One guest reported the loss of a personal item (a jacket) after checkout, which caused disappointment.

Is the Wi-Fi in the room stable and is it suitable for work?

Reviews regarding the Wi-Fi performance are contradictory. Some guests note that the internet works quickly and stably. Others complain about very low speeds, constant connection drops, and a complete inability to connect, which created problems when conducting video conferences via Zoom.

How is the soundproofing in the rooms?

Soundproofing is a problematic point for many guests, especially in rooms facing the road. Visitors complain about noise from passing motorcycles during the night. Noise from the central air conditioning and noise from a neighboring nightclub, which can be heard until 4 AM, are also mentioned.

What is the condition of the furniture and room decor?

The hotel is a vintage-style building that has been partially renovated. Inside, the interiors look luxurious and modern, and the beds are described as comfortable and soft. However, there are also negative reviews: some guests consider the interior outdated, complaining about creaking bathroom doors, worn-out room doors, and a general lack of furniture maintenance, which they feel does not correspond to a 4-star level.

How does the air conditioning system work in the rooms?

In most cases, the air conditioners work well and provide a cool environment. However, technical problems have been recorded: in some rooms, the remotes or wall temperature controllers are broken, making it impossible to adjust the temperature, resulting in the room becoming too cold.

What amenities and supplies are provided in the room?

Rooms are provided with bottled water, a tea set with a kettle, glasses, a refrigerator, and a hairdryer. Toiletries are available, although some guests have requested an increase in their quantity. Some rooms are equipped with STB boxes for access to YouTube and Netflix. Please note that there are no irons in the rooms; for ironing clothes, you must contact the housekeeping service.

Does the hotel have a pool and a spa center?

The hotel has a swimming pool, a gym, and a spa center. Spa treatments are viewed positively by guests. However, the pool has received mixed reviews: some find it suitable, while others complain about its cleanliness and the presence of bats over the water.

Is the fitness center well-equipped?

There is a fitness center at the hotel, but some guests note that it is too small and the number of available machines is very limited.

Reviews of Grand Inna Tunjungan Hotel Surabaya 4*

Write a Review of Grand Inna Tunjungan Hotel Surabaya

Sulangi

10/30/2025

8/10

I stayed in Grand Inna Tunjungan for a couple days. It worth the price although the building is quite old but theres some renovation to make sure its still compete with the other hotels. What I loved most is the location in the city center, easy to find.
The breakfast is good but I find it there is no creativity because the menu its quite the same everytime I had the breakfast. The pastries I find it for some its delicious but for some its quite hard to chew.
When the first time I arrived I like the ambiance even there is some section who still have renovation. I give a 5 star for the hospitality from the staff they are very kind and helpful. The hotel also clean. The room its quite spacious but the glass window cant contain the noise from the road especially in the middle of the night.
Overall I enjoyed my time while I stayed in Grand Inna Tunjungan.
I hope they can improve next time I came.

108wijayak

09/11/2025

10/10

I had an extraordinary experience staying here! The staff were incredibly friendly, the rooms were clean, and the lobby was spacious and pleasantly fragrant. From the moment I walked in, it didn’t feel like the Inna Hotel I used to know — everything is now much cleaner and more well-organized. The location is also very strategic, making it convenient for getting around. I really enjoyed my stay and would definitely come back!

Yash T.

08/18/2025

4/10

There were mosquitos in the room which didn't allow us to sleep at all on first night. Although later they took care of it using a spray, but apparently 1 night wasted completely. A very serious concern was that there were bats moving around in the swimming pool, touching the water every now and then. I asked for a quiet room which they gave on the back side of the hotel but apparently there was a disco club nearby and the music blasted till 4 AM. Not good if you are a light sleeper like me. Would not recommend.
Location was good, plenty of places to explore nearby, shops, restaurants. Staff was welcoming, professional and helping. Room was pretty spacious. Small and dirty swimming pool.

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$37.80 nightly price

Seeking a restful stay combined with exploration of Surabaya’s vibrant cityscape? Swiss-Belinn Tunjungan Surabaya presents an inviting opportunity to experience the city’s energy while prioritizing relaxation. Situated in Surabaya, a short walk from the renowned Tunjungan Plaza, the hotel offers a convenient base for discovering the local area. It's a comfortable option for visitors desiring both city access and a serene retreat.

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Policies of Grand Inna Tunjungan Hotel Surabaya

Check-In:

14:00
Check-Out:

12:00
Accepted Credit Card Payments:

Visa, Mastercard, Cash
Information about the type of meals included in the price is indicated in the rate details.

Meals may be limited during Ramadan.

Fee for an extra bed: 425,000 IDR per night.

The number of extra beds depends on the room category. You must take a look at the information about the size of the selected room.

Couples checking into the same room must present a valid marriage certificate upon check-in. Otherwise, the property may reject the booking or request that a second room be booked.