Po Hotel Semarang PO Hotel Semarang

Staff are amazing. They are very friendly, very welcoming. I had the pleasure of meeting the lovely Nabila whilst staying here too. All were very accommodating:) )
The downside to the hotel was the hotel itself, nothing to do with the staff. Ceilings leak, shower was poor, things were very average at best.
Saving grace? The kind and warm staff.

I recently stayed at Hotel Po Semarang. The location is definitely one of its strongest points – very strategic and convenient for exploring the city. The pricing is also quite reasonable, making it attractive for budget-conscious travelers.
However, while the hotel promotes itself as a 5-star property, it doesn’t quite meet international 5-star standards in terms of service and maintenance. The overall upkeep of the property needs attention. During my stay, there was a noticeable odor coming from the toilet and bathroom, which affected the comfort level.
Housekeeping service was just average. The most concerning issue, though, was that our room door was left open all day by the cleaning staff. We returned in the evening to find the door unlocked and open – this was extremely disappointing and made us feel unsafe about leaving our belongings in the room.
Overall, while the location and price are good, there are serious concerns about security and cleanliness that need to be addressed before I could recommend this hotel to other.

This hotel is awesome, easy access to get in, along with it has connecting to a Mall so you just need to jump to the next door. The check in process was so fast, the staff are friendly and helpfull. Especially Adi, he was the one who help us arranged to have a little sight seing of semarang area and its perfect. Hotel cleanliness was perfect and the room was comfortable.

Strategic Location Above the Mall, Clean & Comfy Room!
​Staying at PO Hotel Semarang was very satisfying. The location is super strategic, it has a direct connection to Paragon Mall, making it very easy to find food or go shopping.
The room was spacious, clean, and the bed was very comfortable.
The breakfast also had many tasty varieties. The staff service was friendly and helpful. Highly recommended for family holidays and business trips. I will definitely be back.

So I arrive, having requested an executive room and that evening proceed to the lounge. It is empty. I have to dial a number and a few minutes later a staff member appears. I ask for wine and then beer. No wine and you have to pay for a beer. As that doesn’t seem much point staying in the executive lounge, I go to find the bar. James‘s bar is a pool bar. Outside. It doesn’t look like this from the website. The alcohol I can purchase is beer gin or cognac. That’s it. This is hardly the stuff of five star hotels. Which the Po purports to be. The next day I pen my complaint on the appropriate form on the website. I ask for a response. There is no reply after 48 hours. I called the front desk and tell them that I’ve logged a complaint and they say they will pass it onto management. I hear nothing. And I’ve heard nothing up to this point. The significance of that I think is that it shows the regard management hold their customers in. My complaint aside, the staff are fantastic in that hotel. They are the Po’s greatest asset. And breakfast was amazing too. But I do not understand why they do not feel they need to respond to a legitimate complaint.

First time stay in here. Breakfast very good many menu traditional food I like. And I like bircher muesli and the coffee. About the room my husband want to shower waiting 1 minutes still warm. Nice place and near from airport.

I had an amazing stay in po hotel. The rooms were clean and specious. The staff was friendly, helpful and humble. Breakfast buffet was traditional treat with a wide variety if delicious menu. Location of hotel is so strategic and close to shopping mall is plus rate.

Amazing stay for the business trip. This is well situated with easy access to all the areas such as shopping malls, Transportation, airport as well as our business location. Amazing breakfast during my two weeks stay at the hotel and missed to have other meals due to tight business schedule. All the facilities including Gym, pool, …etc well organized.

The facilities is very good👍. I like it! 👍👍👍
The hotel offers an outstanding experience with its highly strategic location. Situated directly above a bustling mall, it provides effortless access to a wide range of shops, restaurants, and entertainment facilities. This convenience made the stay even more enjoyable, especially for families. My child truly loved staying here, with so many attractions just a short walk away without the need to leave the building.
The room was exceptionally spacious and beautifully designed, featuring an impressive city view that looked stunning both during the day and at night. It was immaculately clean, with a consistently fresh and pleasant scent that made every return to the room feel relaxing and welcoming.
Every area of the hotel maintained a high standard of cleanliness and comfort. The staff were extremely friendly, professional, and attentive, always responding promptly and warmly to every need. Their service truly enhanced the overall experience, making the entire stay feel seamless and enjoyable.
This hotel offers not only comfort and luxury but also exceptional convenience for families and travelers seeking ease, relaxation, and entertainment in one place. Without a doubt, it will be my preferred choice for future visits to the city.

The rooms are generally well-maintained and modern, with a variety of configurations to suit different types of travelers. Guests have commented on the comfort of the beds, clean linens, and functional amenities like air conditioning, flat-screen TVs, and minibars. Some rooms feature a more contemporary design, and the bathrooms are clean and equipped with basic toiletries.
The hotel offers a range of services, including a restaurant that serves both local and international cuisine. While the breakfast buffet gets positive feedback for its variety, there are also dining options around the hotel, offering a broader selection of food. For business travelers, there are meeting rooms and conference facilities available.
Cleanliness is consistently mentioned as a strong point. The hotel is well-maintained, with regular cleaning and upkeep, which contributes to an overall pleasant experience.

We have stayed at the Po hotel a few times before. Its location is excellent and all the staff are lovely. It’s the same problems as last time: it’s just a bit run down these days. The shower head wall holder was broken, the shower head itself squirted most of the water out the side, and the towels were still pretty old and threadbare.
Some new towels and some minor renovation (new shower heads which cost pennies) would transform the hotel back to its former glory. If the management do read this review, please do try and get this little things fixed.
The last issue is that the fire detectors flash a bright green light every few seconds. Fine in the daytime to check they are working but at night it’s like a strobe light right in your face. I am sure these don’t need to be like this.
A couple of small issues that actually mean the stay is disappointing. Hopefully these will be rectified before we come back again next year. 🙏🙏

Good room & restaurant. However we paid the same price for a room that we requested to change, but one room had so many amenities from renowned brands, while the other had only like 3 mini sized amenities? Some staffs were super polite & welcoming, we asked q lot of things and 2 staffs were super helpful. 2 other staffs did not carry themselves well & came off rude. One kept on staring at us in the eyes while we're eating, one was called to our room and he talked in a straightforward manner, we asked for something and he said "that? " & such tones.

The club lounge provided by the hotel is extraordinary! its especially Rifka shes very helpful, friendly and gives excellent service. The lounge had free flow drinks (beer, wine, water and etc. ). The food there also tastes great with quite a variety of them to choose from. Overall recommend to get the room included with the club lounge. Very worth it!

Great hotel! The location is convenient, the staff is excellent, and the food is delicious. The pools offer stunning city views and are a great place to relax. While we did encounter a leak in our first room, the staff promptly relocated us to another room, minimizing any inconvenience.

Room was dirty, so many stains on the bed, carpet, and even on the curtains. Bathroom wasn’t even that clean. Foods were average, not the best, could’ve been so much better. There was a cockroach in my room. I got stuck in the lift and the emergency button was not even working. I tried to call everyone in the hotel but none of them answered. They didn’t even apologize for the bad service they gave to me. You better find another five star hotel around there. I still cant believe it was a five star hotel, what a total waste of money!

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