Louis Kienne Hotel Pemuda

I used to book 4/5 stars, this doesn't feel like it, considering a lot of drama during my stay here. For a 2000k a night, ehmmm.
1. Check in exp isnt flawless, though I checked in at 3pm. OK.
2. Rooms : its bed aint soft at all, soap and shampoo arent refill yet, all 3 doors arent easy to close. OK.
3. They issued me 50k+ for parking ticket a night for a hotel customer. No officer to help on the first day, they have it in later day.
4. Resto : for such a 4 star hotel, taste, quality, variety, and Quantities (refill) erghhh.
5. Fitness : location (hidden), no view, no officer, no water station and towel.
6. Check out. This is the worst part. Accusing that theres a broken chair, while the time we left the room it was in perfect condition. Goshh really, u have to go that far?
7. Staffes: appreciate to security.
8. Kids playground in basement easy to access, and playful.
9. Located in central part of semarang easy to access, and easily commuted to many destination.
Hopes for an improvement here and there.

I had an excellent stay at Louis Kienne Pemuda Semarang. I originally booked a Deluxe Room and was pleasantly surprised to receive a complimentary upgrade to a Suite Room. The suite was spacious, comfortable, and very well maintained.
I would like to give special appreciation to Ms. Widya for her outstanding hospitality and professionalism. She was friendly, attentive, and made the check-in process smooth and welcoming. Her warm service and helpful attitude truly made a difference and enhanced my overall experience.
Thank you to Ms. Widya and the entire team for making my stay memorable. I highly recommend this hotel and look forward to staying here again on my next visit to Semarang.

The hotel is located in a strategic area and is close to a shopping mall. It has approximately 23 floors of guest rooms. I booked a Deluxe Double Room, and upon check-in, I was pleasantly surprised to receive a complimentary upgrade.
The lobby is not very spacious, but it offers plenty of seating areas for guests. Access to the guest room floors requires a key card, which also serves as the room key. However, only one access card is provided per room. If you need to go to your room without the card, hotel staff are available to assist by tapping their access card in the elevator.
My room was upgraded to a one-bedroom residence unit featuring a bedroom, two bathrooms, a living room, a dining area, and a kitchen. However, no cooking utensils or dining equipment were provided. The room also came with a large refrigerator and a water dispenser, but unfortunately no water gallon was supplied, making the dispenser unusable.
The room’s interior was not as modern as that of the Deluxe Room. When opening the wardrobe, there was a noticeable scent of aged wooden furniture. The bathroom was clean, but the bed sheets could have been cleaner.
As for breakfast, the menu lacked variety for a four-star hotel, and the food taste could be improved. On the positive side, this hotel features a swimming pool located on the top floor, offering guests a pleasant place to relax and enjoy the view.