Roaders Plus Hotel Theme

I absolutely enjoyed my 5-night stay at this hotel. The lobby is very beautiful and kid-friendly. The room was spacious with a good-sized bathroom. They don’t do housekeeping every day, but it’s not a problem at all — just call reception and the housekeeping team will arrive within 5 minutes to provide clean towels and remove the rubbish.
The hotel also offers guests complimentary hot food from 2pm to 4pm. The snacks and coffee/tea provided were excellent and of high quality. Overall, we loved our stay and would definitely come back again.
Tip: If you have heavy luggage, I recommend using Exit Z4 from Taipei Main Station (it has lift access) and walking about 5 minutes to the hotel.

You know its a great hotel when tons of singaporean families are in the lobby area. This hotel was such a great choice for two active toddlers with the indoor playground and the playroom available. The staff were friendly and accommodating. The area was great too, near taipei main station, lots of eateries such as mcdonalds sushiro saizeirya (easy kid options that is only about 5 mins away from the hotel) and bubble tea stores too for take away. Loved the mini eating area in the lobby because some restaurants aren’t the best for my hyper active toddlers so that was a great option. Easy walk from the airport express too and also maybe about 15 mins walk to xin men ding (with a stroller and two toddlers). Room is spacious too, just that I dont really like the carpeted floor but other than that, the stay was truly amazing for my family’s first trip to Taiwan. Thank you for the hospitality & highly recommend to all Singaporean families with young kids! :)

Excellent location next to Taipei Main Station, but that’s where the positives mostly end.
Rooms are small with limited storage, uncomfortable pillows, and misleading, outdated photos (no real “city view” as advertised — our view was blocked by two large construction buildings). The hotel is a shared office space with long elevator waits, not a proper standalone hotel lobby (check-in counter located at the 4th floor and we’ve also seen many other tourists experience similar confusion). The only plus-point for the rooms were the bathtub and the toilet seat with seat warmers and bidet. Toilet paper quality was crappy (pun intended).
Breakfast and “afternoon tea” were extremely underwhelming and poorly managed, and service was inconsistent—some staff were friendly, others cold or rude (notably at the co-working space who emphasised “not all guests” have access to the space and even after explaining that we do, we were met with more rudeness and that we had to book it in advance online — which we were not informed by the staff prior — even though the area was practically empty! ) We also found that booking platforms had been advertising this as a four-star hotel when it isn’t, which explains the mismatch in expectations. There were free snacks (crackers, chips, etc) and free water at the check-in lobby at the 4th floor and that’s the only commendable thing about the hotel.

Easy access to Taipei Main Station. Hotel has a very cool vibe. Lobby is well equipped with drinks station, complimentary snacks, happy hour (wish we had time to try), packing area with scales and tape, laundry (self service, 5NTD per each wash and each dry) and plenty of seating. Very friendly and helpful staff.

The greatest CP-value hotel in Taipei! 台北最好性价比！
Location: most convenient in Taipei, 5min walk to Taipei station and many places to eat and shop.
View: city view among high buildings.
Services: great front desk young men and women, free mailing of postcards to international countries, free happy hour with freshly cooked food and snacks, family-friendly themed lobby area to sit/eat/drink; big laundry room with free detergent (50 to wash and 50 to dry). Only missing a fitness room.

This is my 2nd time staying here and I would probably continue to choose this hotel again the next time I come to Taipei. I always feel very safe and relaxed whenever I visit this hotel.
The rooms are really well designed and spacious. They have bidet toilets, and the seats are WARM. This trip I opt for a room with 2 single beds. The layout allow us to have some privacy as compared to the traditional 2 single beds where the beds are side by side each other. This unit is located at the top floors, which gave us a good view of the city.
Do note that there's water dispenser at the 4th floor, and free snacks as well. The counter is always staffed with at least 2 people, and they could speak English which is a big bonus. For travellers with kids, there are some areas for kids to play on 4th floor as well.
The location is pretty sick. Right smack in the middle of the transport hub. Buses, trains, HSR, etc. It is easy to get to the hotel via public transportation as well. If you are coming from Taipei main station, taking exit M5 or K12 where there's escalators. Once you get to the ground floor, the path to the hotel is flat ground. There used to be a lift exit near the 新光三越 mall, but it is currently under renovation as of Jan 2026.
However one thing to note is that there is no automatic room service. You have to request for one at the counter. You can request for towel change, more toilet rolls etc at the counter as well.

We chose this hotel after seeing it as a kids-friendly property. While there is a small playground and the lobby is suitable for children, those are the only areas that feel family-oriented.
The room itself is not very kid-friendly. The space is quite small, and the bathroom setup is inconvenient for families. There is only one small towel rack, no hooks for hanging towels, and no stool for children, which makes daily routines like brushing teeth more difficult.
For the price we paid (around NT$50, 000 for 3 nights), the overall experience was disappointing. At this price point, we would expect facilities and service closer to a five-star standard.
Service was another letdown. The counter staff were not very welcoming, and there was no clear explanation or advice provided regarding breakfast. Room cleaning is not done automatically and must be requested, which was unexpected given the room rate.
Overall, aside from the playground and lobby, the hotel does not feel truly kids-friendly. Based on this experience, we would not choose to stay here again.

I really liked this hotel! ❤️ The photos online don't give it all justice. I would say the rooms and lobby are nicer than what you see online. I was pleasantly surprised. The hotel is very family-friendly, but not rambunctious. My partner and I stayed there for 5 nights during the Christmas holiday season, and the rooms and the floors were very quiet. Even the lobby was pleasant. There weren't kids running and screaming around everywhere.
The hotel staff were very nice as well, and the check-in and checkout process was a breeze. There are lots of snacks, candies, and water in the lobby for you to enjoy as well. The location was also amazing as well! Right next to the MRT airport line, and walking distance to Ximending! The area felt very safe as well, even at 2am.

Roaders has always been our go-to hotel whenever we travel to Taipei, and this trip was extra special as we brought our family along. The staff—especially Jena and Momo—were wonderful! They were consistently polite, attentive, and genuinely helpful, making our stay smooth, comfortable, and enjoyable. Thank you for taking such great care of us and our family!

Room is quite spacious, able to open up luggages. Location is fantastic, walking distance from Taipei Main Station. The lobby is beautifully decorated and the free flow of snacks make it appealing to the kids. What I enjoyed the most is the coin operated laundry room. Clothes get washed and dried 50 min each and there is a coin machine for you to change notes to coins. Service is good too. We didn’t get to have the tea break experience at 2-4pm as we were outside exploring the city. Overall, highly recommended and will stay again!

The hotel was highly raved as a kids and family friendly hotel. The room was so small for the price we paid for (over $900 for 3 nights, no breakfast). I requested for a cot — a cot was given with no mattress but what looked like a foam mat at the bottom. In the end, my baby had to sleep on the bed with us. Also, if the hotel is truly kids friendly, the indoor play area would not have opened only at 10.30am — most parents would have lived a lifetime by that time. Things like movie screening and free flow snacks that are advertised turned out to be quite gimmicky in terms of quality and variety. Service staff were not friendly and welcoming when we had questions about the room as well. Also, we had to fill up a form and submit to the front desk for the housekeeping service? The plus points about the hotel are only the in house laundry room and its close proximity to Taipei main station.

Thanks a lot for all your help. My son vomited midnight, vicky and her colleagues immediately change another room for us. She waived our cleaning fee and saying it’s very common for kids.
Ask me no need to worry and provide late check out for us.
Aside from the service, the hotel itself is very convenient, near to the train station and Dave profile complimentary hot beverages for guests. Unlimited snacks and a small playroom which is enough for toddler.
There is nothing to complain.

The hotel tries to position itself as family friendly 亲子酒店 but it’s far from being one. Other than the fancy deco at the reception and a small indoor playground, the hotel doesn’t have any kids friendly amenities in the room eg a stepping stool. It’s common that normal hotels don’t provide but I expect a little more thoughts and heart.
Towards catering for the kids for a hotel positioned this way.
And as parents we were totally shocked and upset when the staff just turned off the TV projection while my kid was still watching. No single word said before turning off. Just walk over and off it via the remote control. Any parent would understand how it impacts the kid.
Front desk staff didn’t make us feel welcome. And given that there’s no language barrier I wonder why they have to ask questions in a way to make us feel “dumb”.
Overall it’s only kids friendly on the surface. They lack the heart to make it truly memorable for the kids and parents.

This hotel is perfect for families, offering thoughtful touches that make the stay enjoyable for both kids and adults. There are complimentary snacks served daily at the lobby, along with a large screen showing cartoons — a fun treat for children to relax and unwind. The highlight for families is the two indoor playgrounds, which are safe, clean, and incredibly fun for the little ones. A tip for parents: save the playground for the end of your trip, as your kids will definitely want to keep going back! One thing to note — the lifts can get very crowded around 11 a. M. During checkout.

Just travelved to Taiwan with my wife. We stayed at this hotel for about 2 weeks. Great value hotel and very centralized to lots of places. It was close and easy to navigate from the MRT after the airport. They offer free bottles of water and also have a water refill station with tea in the lounge. They also had free happy hour from 2pm — 4pm (lots of drinks and snacks like chicken nuggets, strips, and deep fried octopus balls). Another up side is they have washer and dryer machines in house at the lounge and we're extremely cheap. Takes about 50mins for the washer and another 50mins for the dryer cycles. Our room and washroom were very clean and had great air conditioning during the heat wave. It is kid friendly so the lounge can be noisy at times. Overall great hotel and worth the stay.

I stayed at the Roaders Plus Hotel for 9 nights. The location is by far the best benefit to stay here. Located across the street from Main station you have easy access to MRT, trains, busses and lots of tour operators. If you arrive from the airport via the airport MRT you can exit Z6 and be a short walk from the hotel entrance.
From the street entrance to the hotel you take an elevator to the 4th floor to check in. The hotel lobby is always staffed and has many amenities including water bottles, water dispenser of hot or cold water, snacks, happy hour food 2pm-4pm, laundry room, play area for kids, and cartoons playing on a big screen 24 hours a day.
Rooms are on floors 24-35. One draw back is that there are only 2 elevators out of the 6 elevators that reach those floors. I was on the 35th floor and I had to wait awhile during the busy time of the day. You must use your room key to access the floors with the rooms.
My room was a premium double room located on the corner. It's a good size for 1 or 2 people. The view was outstanding. My room had a balcony on both sides. The balcony doors are secured so you cannot go out on the balcony.
The bathroom and shower were very nice. The shower had good water pressure and plenty of hot water. The toilet is Japanese style with seat warmer and bidet.
There is construction on 2 high rise buildings across the street. During the day you might hear some noise but never late or early.
The hotel does cater to families with small children.

This hotel was centrally located and great if you need to be close to the train station. There is a MRT exit right in front of the hotel (FYI, it is extremely easy to get lost in the MRT station).
Our room was big and although there was no door separating the bathroom and the room that was fine. There was tons of space for luggage which was great. The sound proofing was good. Couldn't hear anything outside.
They have snacks available all the time downstairs and also free water and tea. During happy hour they also have chicken nuggets and other small snacks that you can take. Their lobby isn't on the first floor but on an upper floor. There is lots of room there for you to eat breakfast/lunch/dinner/snacks.
I would definitely recommend this hotel as it is well located and they are very nice here. There aren't a lot of restaurants nearby but there are lots of places for massage etc and if you walk around 10 minutes, you will get to Ximending.