Northwinds Hotel Canmore

I stayed at Northwinds Hotel Canmore, and my experience was excellent. The location is beautiful with a great mountain view, the rooms were clean and comfortable, and the staff were friendly and helpful. It’s a perfect place to relax and enjoy the beauty of Canmore. I would definitely recommend this hotel to anyone visiting the area!

Do not stay here it’s infested with bugs! Only stayed here one night & found that the towels were infested with bugs in the morning. We showed videos/photos to the front desk & emailed the manager. Nothing was done to accommodate for the unhygienic stay. They did not refund any portion of the stay & instead offered only 10% off a future stay when it was clear we would not be staying here again due to cleanliness issues. No reply from the Northwinds team after that. Stay away!

Rooms were okay. Shower water pressure not great. Only two towels. The bed was good but you can hear everything through walls especially people walking by in the hallway. People in other rooms you can hear them like they are in the same room. Apparently it is pet friendly which is not great for people without pets, dogs barking in the hallways in early morning and late night.

We stayed in a pet friendly room with our dog. The room had a patio sliding door exit to a grassy alley like area we could easily let our dog out.
The room itself is carpeted which I found a little odd for pet friendly but not a problem at all.
There is a microwave, mini fridge, and keurig coffee machine, all of which we used and appreciated.

It’s a dog friendly hotel but it’d be better if the rooms have soundproof to have some noise cancellation for the dogs or at least doors shouldn’t have gaps especially it’s a new place for them to stay and crying noises would be expected when left alone. And to people that comes without a dog should understand and be kind that it’s a dog friendly place. The check in/check out experience was good and some of the front desk were nice. The location was very accessible and parking wasn’t a problem.

Booked our room via Booking App. Check-in/out was convenient since it was all online through a link sent by the establishment. Rooms were clean and had a modern touch. Our room had a king size bed, comfy and crisp bed sheets, comforter and pillows. Room also comes with a microwave and small fridge, smart TV was a plus and fast Wi-Fi. Bath towels and hand towels were provided but there were no complimentary toothbrush and toothpaste. Body wash, shampoo and conditioner dispensers are available tho.
Overall had a positive stay and experience EXCEPT for the squeaky carpeted floors which squeaks when you walk.

I had such a lovely time at NorthWinds! The staff were extremely kind and accommodating and the rooms were cozy and clean! Also… the view was AMAZING!
It was also within walking distance (for myself) to downtown Canmore! I will definitely be back :)

The hotel room looked nothing like the photos we found online. The bathroom floor was ice cold (you definitely did not want to be barefoot) and didn't have any counter space, which we found quite odd considering the size of the bathroom. The floors were squeaky and carpet was old and worn. The heater was loud and kept people awake. Over all, it's an okay place to stay but I'd look around for something better.

The dog friendly room is fully carpeted, and as you expect it has a strong odor. The hotel is nice and the bed were comfortable, but not only the dog friendly room had a strong smell I had the unpleasant experience of stepping in a little bit of poop that wasn't my dog's.
That's inexcusable, take the dark carpet out of the dog friendly room, I travel a lot with my pet and never had a carpeted room that was exclusively for dogs, I felt like I was inside the little dog bathroom they have at the airport.

Our room was so clean and completely renovated. Beds were comfortable and in a good size. They had a microwave and a coffee machine in the room which were handy.

Girl from front desk was helpful and very polite. We stayed in room 108, November 23. Room was very very clean! Room is renovated. Bed was amazing! We were super time in hotel. Close to Save on food, just minets drive and easy to take a highway.

This is the third Basecamp property I have stayed in and is now my go to brand. Rooms are modern, clean and well appointed and a great value. Check in is quick and easy if you are adapt to online forms, but I would assume staff is willing to help if online check in isn't your thing.

Hotel is good and so was the stay but the service is not. Had a very bad experience with the staff. We had a medical emergency so we tried to do cancelation before the cancellation date just that we were couple of hours late as we got to know about the emergency at that moment. Also we did not know about there was a certain time limit to cancel. It was close to $360; we requested the hotel to process the refund as we were still cancelling before the cancellation date passed just few hours late and we have a medical emergency; also we are a regular guest of base camp resorts since last couple of years now; last year we stayed at their properties for almost 4 times. Even after being a loyal guest and genuine request the hotel staff would just not agree to process the refund. Yes they asked us to pick any other date to pick our stay but that is not what we requested as winter is coming close our travel plans would usually be less comparatively. The hotel won’t budge and so unwillingly we had to travel and use our stay. We would not recommend base camp resorts because no matter how much better is their properties if they can’t provide good customer service it is just not worth it. Do yourself a favour and don’t choose base camp properties!

Spent one night at Northwinds in mid October. Very clean rooms at a quite reasonable price. The fireplace was especially nice. During early email check in I did have to sign a release taking away their responsibility even in the case of their negligence. At the same time they put a $150 temporary hold on my credit card in case damage was done to their hotel. I thought I should have been informed of that before paying for non refundable room through Priceline. It is still quite a good deal. I am still giving them five stars because the rooms are exceptional for the price.

Loved my stay at the Northwinds Canmore. Perfect location, central to all major attractions. The rooms were always kept clean and were spacious. The staff especially Misty was most hospitable and made our stay even more worthwhile! Thank you for your kindness and warmth Misty!

‏Our stay at this hotel was excellent. From the moment we arrived, the receptionist was very polite and cheerful. The room was very clean with a stunning view. The bathroom and toilet were spotless, and the sheets and bedding were perfectly clean. The hotel provided us with a wonderful and memorable night.

My husband and I visited the area earlier this month to celebrate my birthday, and we had a great stay at this hotel! I was a bit skeptical of staying here at first because the price we secured online was quite reasonable (relative to the surrounding area). However, we were very pleased with our stay.
When we arrived, the room was clean, spacious, and inviting. I don't know if I've ever stayed in a comfier hotel bed — it was so nice to come back to at the end of a long day. The fireplace was a nice touch, too. Although we rarely used it, it really does heat the room up quite quickly. The water pressure in the shower was a bit lackluster, but it would definitely not deter me from coming back again.
I was also satisfied with the location of the hotel. We walked to downtown Canmore multiple times, and even walked to the local recreation center to catch a hockey game one night. The hotel was very convenient to everything in town. We had a rental car, but sometimes we chose to walk anyway because it was part of such a lovely area.
We didn't interact with the front desk too much (the contactless check-in is a nice touch! ), but when we did, they were always pleasant and helpful. They even were nice enough to print out a document for us one day.
I would definitely recommend this place to anyone looking for cost-effective (yet still nice and cozy! ) accommodations in the greater Banff area. We'd 100% consider staying here again if we ever revisit!