METROPOL HOTEL Yerevan

I have been here for traning. Everything was organized smoothly. Thanks to the team and especially to Tigran the manager, Ashot and Mavrik waiting staff. Breakfast and lunch was great, too:delicious and presentable.

I stayed at this hotel from 25 — 29 September. While the hotel is fine, the staff is not courteous, quite unhelpful and at times rude. It's the staff that makes a hotel good or bad. Quite disappointed with the staff behavior.

A very nice, cozy hotel, the location is good. Personnel is very friendly, breakfast is mostly nice besides some stuff supposed to be hot, it was iced cold like mashed potatoes. A definite plus is the presence is a spa-zone : a swimming pool and sauna.
I can recommend the hotel for all kinds of activity : tourism or business.

The staff at reception were exceptional — so helpful and professional! They went above and beyond by surprising my friend with a complimentary bottle of wine for her birthday. Really appreciated these thoughtful touches. The location couldn't be better, and we felt very safe throughout our stay. Would definitely recommend!

Very good and clean hotel. The workers in the hotel are so friendly and helpful. The service is great!
We had Armenian coffee every morning and it was so tasty.
Thanks MH!

Well, the place is pretty good but don't expect an equivalent of a European 4 star one.
Beside that the staff is kind and helpful. The hotel is clean and you feel secure. I think the only downside is the noise level coming from the highway just next to the hotel, if your room is that side of course.

Disappointing Breakfast Experience – Not Family Friendly.
As a UAE resident, I expected a better experience from this hotel. Unfortunately, the breakfast was very disappointing. We went at 9:30 AM (within breakfast hours of 7:30 to 10:30), but many items were not refilled, and there was no proper menu available. My kids were left hungry as there were hardly any options suitable for them, and the staff were not willing to prepare anything upon request. The property itself is okay, but overall service and attention to guest needs were below expectations. Definitely not family friendly in terms of food and hospitality.

I seriously doubt this hotel deserves a 4-star rating. When I entered the room, there was a noticeable smell of cigarette smoke. After I complained, they changed my room. In the new room, the air conditioner wasn’t working properly, the shower was broken, and the bathtub drained very slowly. There was no hair conditioner in the bathroom, and I had to request it to receive one. Also, the drinking water was only complimentary once — a note on the table said that any additional bottles would be charged.
My room reservation did not include breakfast, and I was aware that I had to pay $16 for it. However, when I entered the dining area, I found that almost all the food — sausages, cold cuts, and cooked dishes — contained pork. The coffee machine wasn’t working properly and only dispensed either hot water or warm milk. When I complained about having to pay $16 for such a breakfast and asked why there were only pork sausages, the restaurant manager responded dismissively and said that since most people in Armenia eat pork, they serve only pork sausages one day and only beef sausages the next.
I find this kind of planning very disappointing, and I’m equally disappointed with the management of this hotel. In my opinion, it deserves no more than 3 stars.
I don't recommend.

It’s my second time I stayed in this hotel with my children. We like it. Even the economy room was huge with cosy beds. We had also a big sofa and tables where it was possible to have breakfast or dinner. The location was fine to reach the main sightseeings on foot.

Reasonably priced with pool and sauna included. A few hundred meters from republic square. Enjoyed my stay here. Receptionists and cleaning staffs are polite. It was hard though with the staff in the pool as she doesn't speak english but she was alright. 😆 The bed was comfortable. Recommended!

I had a great stay at this hotel. The room was very clean and comfortable, and the staff were all super nice and helpful. Anytime I had a question, they were quick to guide me in the right direction. The location is also a big plus— perfect for anyone needing access to the U. S. Embassy or wanting to explore downtown.
The only thing I didn't like was the breakfast-it could definitely be improved. But to be fair, this seems to be a common issue across many hotels in Yerevan.

Amazing hotel! Very friendly staff specially the reception! The room was very cozy and nice, we had a room with a city view, but was calm and not noisy! Beds were comfortable and location is walk distance to Republic Square! I highly recommend this hotel.

This 4* hotel advertises excellent cuisine. Tonight, as the only person in the restaurant, I waited 30 minutes for a cold starter. Then the pizza which I ordered arrived. Half cold and with canned/tinned mushrooms. It was a vegetable pizza — no vegetables — only canned/tinned mushrooms and sweetcorn. When I complained, I was told by the waiter that it is was because it was a take away! A 4 star restaurant offering a menu then ordering in takeaways to serve to their guests! Seriously?! When I complained to Reception, they denied it. This is outrageous!

Such Cosy and neat and also clean hotel. The reception was very kind. This hotel near USA embassy. So if you want you can walk to reaching it. It takes less than 30 mins. This hotel is actually not far from republic square and cascade you take this places by walk. Also you can ask for renting car. Totally this hotel is a bit expensive but it's worth it. I forget that it has also a huge breakfast lounge. Hope you enjoy your stay.

The staff comes first. They are not only friendly, as in many places, but also very sincere. Breakfast seemed a little expensive compared to the cost of the room, but its variety fully justifies the price. The children did not leave the pool in the evenings, which is very important in such a hot country, and air conditioning in the rooms is a real salvation. We recommend without a doubt. Value for money beyond any doubt.
The only thing worth noting, although it did not spoil the overall impression. Everything is a bit outdated, especially the shower. However, this did not stop us from enjoying our stay at the hotel.

I loved the hotel. A bit run down but honestly the positives were way more.
Friendly staff that respond quickly to any of your concerns.
They have a pool and sauna ran by a very sweet lady who makes sure you feel comfortable! (I am very insecure when I have to take my shirt off 😉)
The rooms are huge! This was so nice specially if you re with family we really felt confortable.
Very clean room, I just wish they gave us some coffee in the morning (didnt get the breakfast).
The location is great very close to most yerevan attractions.

Everything was ideal, however as it is located near a busy intersection, it might be a bit noisy to sleep at nights. But overall a memorable experience. I will recommend it to everyone.