Hotel Alpha

Thank you!
I mixed up the 1000 and 10000AMD bills at the reception, because they look pretty much the same. The staff returned it and told me to be careful with these bills.
Thank you!
They are very polite, nice and honest people!
The rooms are clean and everything is just fine.
Location is just fine.
Wish you all the best.

Great choice for travellers!
The rooms are very clean and comfortable. Breakfast it's ok, nothing too special.
The reception people are really kind.
Highly recommend. (If you are staying in Yerevan I recommend to book an hotel and not stay in a guest house. It'gonna be more safe)

Extremely horrible experience at the hotel! The reception is extremely very rude and arrogant.
They do not refill the bathroom with toiletries and literally have to beg them for everything. In addition the attitude is horrible.
The breakfast is terrible!
Highly disappointed and don’t recommend anyone staying at this hotel.

A quality and standard hotel with excellent cleanliness, a full and delicious breakfast, a reasonable price, and a relatively good location in the north of Kontron.

I would not recommend to stay in this hotel. Mattress so hard as there is no mattress at all on the bed. The chair is also just upholstered, without any layer inside. No mini bar, no bottle of water in the room, no blankets. When I arrived at 5 pm I could not order breakfast for early check out at night. At 5 pm there was hot water with not strong water pressure, but at night when I was leaving there was no hot water at all in the shower. Thanks we had tooth kits and towels. And the most annoying were mosquitoes at night. We had been bitten all of us.

Firstly, I want to acknowledge the hotel for its cleanliness and beautiful spacious rooms. However, the staff completely disappointed me and left a bitter taste in my mouth.
First and foremost, this hotel claims to be a four-star establishment, which I find to be greatly overrated. Parts of the staff is unfriendly and impolite towards guests, and the breakfast provided is mediocre at best. It seems that the hotel has significant internal administrative or managerial issues.
I had a particularly unpleasant encounter with the hotel's laundry service. When I handed in my clothes for cleaning, I was surprised to be approached by an elderly lady asking for cash payment on my last evening. I had explicitly mentioned that I wanted to pay with a card since I didn't have any cash on me. The hotel staff informed me that cash payment was the only option for the laundry service and that it had to be made directly to the elderly lady. This struck me as very suspicious since clothes are usually dropped off and picked up at the reception and charged to the room. I requested a receipt for the laundry service, which seemed to agitate both the elderly lady and the receptionist. It was clear to me that this situation reeked of unprofessionalism.
As a result, I had to make an extra trip to an ATM to withdraw cash, which unfortunately led to my card being blocked due to an ATM error.

During my 5-day stay at Hotel Alpha, I was unfortunately disappointed by a few aspects of my experience. The breakfast, while simple, became repetitive quite quickly. Additionally, the front desk staff seemed rather indifferent and often lacked basic greetings or friendly interactions. I witnessed this behavior towards many guests, including myself, which created an uncomfortable atmosphere.
The rooms were also quite noisy, as the soundproofing was inadequate. This made it difficult to relax and unwind. While the housekeeping staff were polite and helpful, the overall housekeeping system seemed inefficient.
I understand that these might be the standards for a 3-star hotel, but considering the relatively high prices in Yerevan compared to other cities and the favorable exchange rate for hotels in Armenia, I expected a higher level of service. There is certainly room for improvement.

My experience with Hotel Alpha was a nightmare.
Firstly, I want to acknowledge the hotel for its cleanliness and beautiful spacious rooms. However, the staff completely disappointed me and left a bitter taste in my mouth.
First and foremost, this hotel claims to be a four-star establishment, which I find to be greatly overrated. Parts of the staff is unfriendly and impolite towards guests, and the breakfast provided is mediocre at best. It seems that the hotel has significant internal administrative or managerial issues.
I had a particularly unpleasant encounter with the hotel's laundry service. When I handed in my clothes for cleaning, I was surprised to be approached by an elderly lady asking for cash payment on my last evening. I had explicitly mentioned that I wanted to pay with a card since I didn't have any cash on me. The hotel staff informed me that cash payment was the only option for the laundry service and that it had to be made directly to the elderly lady. This struck me as very suspicious since clothes are usually dropped off and picked up at the reception and charged to the room. I requested a receipt for the laundry service, which seemed to agitate both the elderly lady and the receptionist. It was clear to me that this situation reeked of unprofessionalism.
As a result, I had to make an extra trip to an ATM to withdraw cash, which unfortunately led to my card being blocked due to an ATM error.

Excellent for its price range. You couldn't expect much more. Also they have very helpful English speaking personnel at the reception. I wish though they had a larger variety for breakfast. I will try lunch there next time because I will definitely come back.

Bed hard as rock and and the pillow was also extremly unconfortable. Unless you like extremly firm bed, you simply can't sleep well. I even put the blanket bellow me to be able to sleep at all on this firm bed. The only positive experience was the young female receptionist first day. Also negative: dog barking all night in immediate proximity of the hotel.

I have stayed at this hotel several times for less than a day — always an extremely pleasant experience. All the staff are very friendly and care about the guest's comfort. The breakfasts are also wonderful, everything is fresh and tasty, and the kitchen workers are responsive and ready to offer an alternative to what is presented on the buffet, although I was more than satisfied with it. It even seemed to me that in six months the assortment of the buffet has expanded, which indicates attention to guests :) The hotel itself is located a little away from the roadway, so it’s comfortable to sleep here and not noisy, which is rare for the center. I would be happy to stay here for a longer period.

We changed 4 hotels in Yerevan in a week. This is the best option that I could find for the money. Convenient geographical location (15 minutes walk to the center), helpful staff, delicious breakfasts and most importantly a comfortable mattress! As for the plumbing, there are no complaints. The shower stall does not leak and the water pressure is good.
In particular, I would like to thank Sergei for his responsiveness and sincerity towards the guests!
I hope this review will help you choose the right hotel for a comfortable stay in Yerevan!

The hotel had no water and the management refused to make any compensation. It was impossible to use the sink, shower or toilet. Don't risk your comfort! The hotel will not be held responsible if something does not work for them, even if it is basic things.

A cozy and modern hotel with a convenient location in the city center. Friendly staff: a friendly young man at the reception and a sweet, hospitable employee Zara in the hotel restaurant. Good breakfasts — delicious pancakes with meat, sausage, cheese, vegetables, cereals, fruits, bread, tea/coffee. The staff carefully ensures that everything is in the right quantity and the guests are happy!

I really liked the hotel, in the city center, but in the courtyard, on a busy street, small, cozy. It's quiet, the elevator is tiny, but there's enough for everyone. Breakfast is decent, on par. The staff is friendly, cleaning is done every day, the room has a refrigerator and a safe.

We lived here for a week at the beginning of August 2022. We chose the hotel based only on reviews and location — and we were not disappointed. Everyone was very pleased. From the hotel you can walk around the entire center of Yerevan. There are bus stops and metro nearby. Money exchange, food, shops, drink stalls — everything is nearby. Absolutely everyone at the reception was friendly and helpful; they checked us in a couple of hours earlier, which was very nice! The hotel is clean, stylish, everything you need is in the room — a bed, a separate sofa, air conditioning, TV, refrigerator, wardrobe, bedside tables, in general, a complete set. Slippers, towels. Cleaning daily, the bathroom has all accessories. The breakfast is not very varied, but there is enough food to fill up) the only thing is that breakfast starts only at 8:30, we went on excursions in the morning and did not get to breakfast several times. But the room has tea, coffee (in bags) and a kettle — you can at least drink tea and coffee (or try to negotiate with the kitchen to prepare something from breakfast early — we didn’t bother) otherwise there are no complaints about the hotel, I definitely recommend.

We came 1 day earlier than our booking date. Ms. Tater in reception tried to help us and even they are full that day, we can get a room. Thanks to Ms. Tatev.
The room is just right for couple. They have enough space for luggages. This hotel has elevator. The toilet has bidet, it is important for me, so I am happy they have this. The breakfast is really delicious!
The location: it’s a little bit in the inside of an alley but it’s not dangerous. In the beginning of the alley there is a bbq stand. So it’s your landmark to find this hotel.
Thank you to Ms. Tatev.