Cascade Yerevan Hotel Cascade Hotel

We visited Yerevan and lived in Hotel Cascade for 3 nights. To start with the location is perfect, right next to Cascade complex and close to city center. However there were some major issues with the service in the hotel. Firstly they did not give a single bottle of complementary water, when we asked for one for which we were ready to pay they directly denied saying we don’t have any water in our hotel. Secondly, not sure how but whenever a metro passes the entire room starts to vibrate (I think the metro line goes directly below their hotel). Last, and this was from our mistake but the price we paid for the mistake was just too much. We by mistakely broke a glass which was a very Normal glass nothing fancy and they charged us 3000 dram for it which was too much considering it was a very basic normal glass kept in the bathroom. The morning breakfast staff was generous and considerate. All in all they really need to work on their service or they might lack guests considering there are other places to stay near town centre.

If you mention the price is cheaper on booking.
The reception becomes hostile. Better spend your money in a place where the service in better.

We have recently visited this hotel & stayed there for 4 nights.
Location is awesome. Room service daily even though you don’t ask that’s also awesome,
What we were disappointed is charges of water bottle they take. When we arrived there was 1 water bottle in our room for that they charged 400 dram. We were not knowing that water is charged. We ordered 2 more small water bottle which they charged 1300 dram which is crazy.
In supermarket water bottle costs 220 dram for big bottles. It’s like looting tourists.
Second breakfast, for Veg only option is bread, butter, fruits & salads & cold & hot beverages. They didn’t bothered to prepare any 1 hot breakfast for us or ask us what we can eat.
If you are going to stay in this hotel pls carry your own water bottle. They will charge crazy otherwise.

I had a wonderful time staying in the hotel. It is just 3-minute walk to the Cascade complex. Basic necessities are provided.
I was expecting complementary water but they don't provide it. You have to buy from the minibar.

What I really love in this hotel is the serenity vibe when you see it — calming and peaceful because it is a small hotel which host only few people. It seems having a home vibe which I like.
It is beside the Cascade Park which makes it absolutely amazing. The staffs were attentive and the food on breakfast is fine. They don’t have any facilities nor a good view but if you are just doing daily trips and out most of the time, then this is good because the price is very reasonable.
I strongly recommend this hotel to any travelers for Armenia. I will be back in this hotel when I come back to Armenia.

Everything was ok. The hotel it's near the center city. The staff were very nice and helpful. I recomand!

We had a great experience, the staff was responsive and helpful and they can help you with transfer from the airport too. Cheers from Universitatea Cluj, Romania!

The hotel is 20 minutes walk to Republic Square, a prominent and lively place. The staff is courteous and helpful. Food is decent — bread, eggs, butter, jams, tea and coffee. Salad was made available for vegetarians. Room is small although equipped with cupboard, locker and plenty of sunlight. The rattling train from early morning to midnight is a challenge. A counter at the washbasin would help and that was a minus. The staff refilled mint lemon water at the reception and that was pleasant. We enjoyed the detox water all through.

The metro tremble dint bother me much,
Smoking rooms aren't available unless at a very costly price.
The most important part is washrooms are equipped with tempreture controlled jetspray in washroom!
Food was good for me.
Room is small bt dint bother much as hardly thr.
Quite cozy, content.

Excellent location only one block from Cascade complex. Many restaurants and shops nearby. Room and bathroom were very small with little room for storage. Our room on top (5th) floor had terrific view of Mount Ararat. Friendly breakfast staff.

Great service and very close to the Cascade Complex! Good value and the rooms are really nice.

Very recently stayed here. A nice cozy hotel with all the basic facilities.
However, the service and friendliness of the staff was great.
The head chef was so good, not only with her preparations but also very kind. The lady at the breakfast reception also was very sweet and so was the one at the reception. Same for the guy who welcomed us at the reception and the elderly man who looked after the bar.
Very homely and friendly atmosphere. Great location. Very good breakfast with the best Gatha (traditional dessert that I had in Armenia).
The room size wasn't big, but we had a lovely view from our room on 5th floor of Mount Ararat!
Given a chance I would choose this hotel over a 4 or a 5 star.

If you are on a leisure trip to see places, and come back to the hotel just to sleep during the night, this place is perfect. The location is great, the cascade complex is just a stone's throw away, with lots of cafe s, a super market etc within walking reach. Yes, rooms are a bit small, but we (family of 2+2) were given 2 adjacent rooms, which was kind of OK. Toiletries were limited to toothbrush, paste, soap and some shower gel in the dispenser. Breakfast was good, considering they have to cater to a wide variety of guests' tastes. Staff were helpful in general, and receptive towards some of our special requests. No kettle in rooms, so we had to get hot water from the pantry for drinking. The metro train rumble was not a big problem for us, as we were back late evenings only.

Friendly staff, especially the young guy with the beard. Unfortunately I didn't remember his name. Thanks to him for his help.
Friendly women at breakfast, friendly. The breakfasts themselves are normal. You can ask for coffee, delicious sausages, and brisket. Of the minuses, the pastries were not very fresh, there was not enough cottage cheese casserole or cheesecakes.
There is no welcome water, in the refrigerator, which for some reason is in the closet) ) all for money and the prices are astronomical. There is a safe, but no proper table. There is no kettle, cups and this is very bad! Towels were changed, sometimes hot water did not come immediately. The doors to the room are thin, you can hear everything. In general, it corresponds to a three, without any frills. We were on excursions every day, so we didn’t really notice any shortcomings. The shower stall has a strange design, water pours onto the floor. There is WI-FI and it works fine. In general, you can live.
Ani Plaza is about 12-15 minutes from where excursions begin.

Small rooms, but clean. Breakfast is nothing special. The main issue is the metro that runs from 7am. It is like having a earthquake in the room. Considering the price I expected better.

Good location, but for the price a bit dated and noisy rooms (metro). Though you might not find anything better for this price in Yerevan.

I really liked the location of the hotel — the delightful Cascade complex is a stone's throw away, next to A. Khachaturian's museum, you can leisurely walk to Republic Square and the museums on it.
Delicious, varied! I recommend!
The room is cozy, clean, with everything you need.
Wonderful — clean and tidy!
Friendly and polite staff — both at the reception and in the restaurant!