Courtyard Courtyard by Marriott York

Hotel

My first inpression when I walked in: woah. It's a beautiful hotel with good staff and nice rooms.

Stay was good. Nice hotel. Billing issues, however. Charged my personal credit card even though my stay was being covered by the group I was staying with and I told clerk that. Couldn't wait to charge my card! Now I'm fighting with them because they charged my group and also me personally. So they doubled dipped. Very dishonest. Unfortunately this tainted my stay.

This Courtyard, in the newer facelift style — is exactly what you'd expect from the brand. Staff is friendly, meeting areas are accommodating, restaurants close enough, etc. Nothing negative to say.

The lobby is welcoming and has a nice seating are for meetings. Very comfortable and great atmosphere.

Another fine CbM. Their market computer was down, so they ga e me breakfast for FREE!.

Nice rooms, good food, great service.

A bit out of the way. Lounge was clean pleasant. Drink prices a bit high, but expected for a hotel.

The rooms were great big beds nice shower Wi-Fi free I loved it wish I could live there.

Beds were horribly hard, food was overpriced, the Starbucks coffee was not good and to top if all off, they mis-billed the room. Not what I expect from a Marriott.

The front desk staff are always very pleasant and helpful. The rooms are always clean and the house keeping staff are polite and quick. Overall, I love staying at this hotel when I travel for work and will continue to come back.

This hotel is an absolute disgrace. You Gave a room infested with smoke to a family with kids who have asthma and I was promised a refund by two employees. Then the manager Katrina states there won’t be a refund. Total disappointment when we reserved 15 rooms for 2 nights each and one has a smoke problem and you don’t compensate the room after promising to do so.

Nice and quaint, rooms are exceptionally clean and breathtaking. Staff is cordial. Very nice place to stay, close shopping and good food.

Hotel was nice but staying here over the holidays was VERY challenging because the restaurants limited hours were ever changing. Not being able to get breakfast 2 morning's in a row was very frustrating. If having a coffee in the morning and a bite to eat before leaving the hotel is important than I would check on this before booking. Also housekeeping started very early so we were awake early every morning to them going room to room announcing housekeeping. Overall was very disappointing because when I researched hotels I made sure there were certain amenities before booking.

Nice hotel. Quiet rooms Everything is very modern and new. Hotel is close to restaurants and shopping.

So the reason I booked this hotel over the place across the street was that the courtyard has a hot tub… Upon check-in there is a sign that reads hot tub is broken… Okay fine whatever, a couple hours later a complete stranger walks in my room while I'm in my underwear, apparently they messed up at the front desk and booked the room again… When this happened my room keys stopped working, we go to the front desk and have the keys fixed and all they said was we are sorry that happened with no genuine concern about their guest, afterwards the keys stopped working a total of 3 times, each time having to go down to the desk and no real apology given. Now on my last day of the stay there is no hot water in the hotel… Called the front desk and they said if I wanted to shower I have to leave the building and walk across the street to another location and shower there… Overall, very disappointing hotel stay, I would not recommend this hotel. I would like an apology from the hotel manager and some sort of compensation for my horrible time at your hotel. Also not the first time on that day where the front desk booked a occupied room according to a lady who was discussing the issue in the lobby, I would recommend retraining all of your front desk employees.

Room was spacious and we'll decorated. Admin staff was mostly good and efficient. Breakfast staff was trying to be better, with some success. Breakfast costs a little too much ($8.00 for oatmeal, juice, and tea).

Clean room, nice inviting lobby, courteous staff, easy parking. Room had issues with power outlets not working and certain lights not powering on. Slightly leaky shower. Heard stomping from upstairs.

Good hotel with very friendly staff! They went above and beyond to find me a room when they were full and also quickly helped me with some room maintenance issues. Only problem I had was the my room smelled slightly like mildew.

It's ok. Service is perfunctory. Rooms are fine. Location is rather conveniently next to shopping plaza. Typical Courtyard fare. I think there are better choices in the area. Won't be back.

Great customer service and nice clean rooms. Marriott is always a solid choice. The only catch with Courtyards is they do not do free breakfast which may be a deal breaker for some.

A friend and I got a room since it was so close to the nightclubs, so we could walk. We were very impressed from the time we walked in the door to the time we checked out. It was clean and well kept. We were excited to find a hot tub but it was down for maintenance. We will be looking into this place again when he comes back to town. However, watch out for the bartenders. They were having inappropriate religious and political talk and I felt a but uncomfortable so we skipped grabbing any drinks there.

Room was spacious and we'll decorated. Admin staff was mostly good and efficient. Breakfast staff was trying to be better, with some success. Breakfast costs a little too much ($8.00 for oatmeal, nice, and tea).

I am a Marriott rewards member and travel often. I like new properties like this one that has lots of outlets for electronics. The staff was helpful and friendly. There was no hot water when I got up to get ready to see my clients. I finally just sucked it up and took a cold shower. When checking out the staff at the desk said they knew rhere was a hot water issue.

Outstanding staff, stayed here in order to do the Harley-Davidson Vehicle Operations Steel Toe Tour. The front desk on the day and night shift went out of their way to assist us and we're very biker friendly. The hotel is literally a 5 minute ride to the Harley-Davidson Vehicle Operations plant. The rooms were fantastic, definitely will stay here again.

Since the remodel, a Courtyard Marriott is a Courtyard Marriott for the most part these days. Intended to provide consistency for business travelers, it can also make you forget where you are if you travel as much as I do! The staff at the Courtyard Marriott York is an awesome differentiator, though, and makes it truly feel like home away from home. I can always count on Bridget to take care of me and the colleagues traveling with me and Trina has my favorite lattes on speed dial. Of all the hotels I stay in on business travel, the Courtyard Marriott York is the only one I truly look forward to! Thank you for making my job a little easier!

Nice rooms and friendly staff at this new-design Courtyard. Stayed for work in the area, would recommend.

Beautiful hotel. The staff was helpful and friendly. We had a huge party in the courtyard. It was great.

Very courteous service and fancy rooms. Bed was very comfortable and staff provided for any needs, even late night. Location is very convenient and plenty of parking.

The meeting was short and sweet but didn't have much interaction with staff. It's neat place! Anywhere they s serve Starbuck's, is a five star to me!

The wallpaper peeled off the wall by the ac the shower door didn't seal so the floor was soaking when I got out and the room was oddly set up. However the people there were the hotel's saving grace. They were friendly, polite and knowledgeable about the area. It would be OK for one night only but any longer would be uncomfortable.

Attended a work meeting at the location. Cannot offer much of an opinion on the facility or staff.

Nice rooms with high ceilings and friendly staff. Having on site laundry was a plus for my needs.

As a business traveler and a Platinum member, I expect that Internet service will work. It didn't. It cost me a (billable) hour of my time to get the issue resolved. No apology merely an explanation that recent changes were to blame. Sorry — — you lost my business.

My stay here was great rooms where comfortable and clean. Staff where also pleasant and nice.

A wonderful place to meet. The staff could not be nicer or more helpful. It is always enjoyable to meet there.

The location was convenient, rooms were well appointed, and the staff was accommodating and friendly.