Review of The Atrium Resort 3*

The Atrium is isolated. On arrival we learned that it had nothing around it and we were told that the beaches were a "10 minute walk" and restaurants were 3 miles away. Visually it was in the middle of nothingness, no landscaping just rocks sand and shrubs. It was at this point that we realized that at 4PM on Friday there was no restaurant where we could eat. The small bakery shop on site was permanently closed, appeared to have no baked foods and no indoor seating. The manager told me it was run by a man who was visiting Miami which was why they weren't open. He said in normal weeks it was open to 4 or 5 and that you can get cold cut sandwiches made in the morning, put them in the refrigerator and eat them for breakfast, lunch and dinner. I was aware on finding the room that this was not a 4 star property, but had efficiency units with nothing more to offer in terms of services. I don't expect round the clock room service but to have no where to eat at an isolated location made this property a far cry from 4 star property. When the desk person giving you your key reminds you that your reservation is "non refundable" you are not going to be happy with the room. I wasn't. I was shocked when I saw that the room where we were expected to eat our meals, had a minifridge for this purpose and a miniature round table with 2 place mats. I don't require a hotel provided bathrobe, but this bathroom was so small I couldn't take a picture of it with my cellphone. I couldn't widen the frame enough to show anything it was so small. There wasn't but 2 feet of clearance on either side of the bed to move. The broom closet sized bathroom had a shower and sink and room for one body wedged between the two. There was of course no tub. I couldn't discuss our issues with the property with the foreign manager since he seemed genuinely hurt that we were not going to stay. I did tell the American at the front desk that the hotel wouldn't work for us. He told us the office would "usually" be open during the day if we needed anything.