Ha Noi Municipality Hotels

The service level for the Sheraton Hanoi Hotel is excellent. Having traveled throughout the US, Europe, and Asia, we were very pleased with the consistent high level of service at the hotel.

The rooms are a bit dated, but everything is clean and intact. Staff is very helpful/kind. The Sheraton Club has good offerings and is a welcome break; definitely a good perk to unwind.

Our family had a week stay. The room was spacious with seperate kitchen, good size bathroom, lounge and bed area which had a Great Lake view on the balcony.

Good hotel with friendly staff. If you’re after apartment rooms a little further away from the centre of Hanoi then these are perfect. The breakfast was good.

I had a fantastic stay at Charm Charm Studio! The owner was incredibly kind, helpful, and very responsive to all my questions.

Very recommended — stayed in a nice, spacious and clean room, with lounge area and eating area. Got our washing done for a good price.
חוויה ממש, מומלץ! קרוב לחב״ד, נקי וגדול.

The reviews are real. The place was very nice. We stayed 3 nights here and loved it. Everything was clean and new. There are lots of restaurants in the area.

Super helpful front desk team. Location is excellent — in the heart of the busy area, but on a quiet lane. Well sign-posted. Lovely big apartment — great value.

It’s in a nice quiet location, we booked the room without a window as we are budgeting and when we arrived they gave us a free room upgrade. The staff are very polite and kind.

While the location requires a little more walks compared to the other hotels in the Old Quarter, I would still give this very decent hotel a 5-star rating.

Customer service was great. Everyone was very informative and helpful. The location was pretty good. Close to the train street.

Staying here was the best decision we’ve made! We arrived a few hours early than expected due to the fast efficiency of the airport staff, and we were greeted with open arms.

Stayed at Hanoi Queens Cafe Hotel Pub for 3D2N 2026.
🌟The staff are very accommodating—always smiling and greeting guests.

Recently stayed here and had a very pleasant experience overall.
The staff were genuinely friendly and very helpful.
The room was clean and well-maintained. Everything felt fresh and comfortable.

The rooms at this hotel are absolutely fantastic!

Very good location to rest if you’re waiting for the night train to sapa! Room was clean and well furnished.

Clean and safe. Very good servicing. Excellent location.

Great apartment in a nice neighborhood. Clean and quiet. Excellent service.
Highly recommended.

Just came back from here 2 days back I had a stay here with my wife for 2 days and it was a wonderful stay. We reached early and they gave us early checkin.

Had the BEST stay here! We had originally booked somewhere in the old town, but after one sleepless night due to the noise we moved here.
Firstly the place is HUGE!

Accommodation: Spacious apartments with a clear distinction between living and sleeping areas—perfect for both relaxing and staying productive.

We stayed at Oakwood for a week in March and very much enjoyed our time there. Our one-bedroom apartment was clean and comfortable.

I had a wonderful experience staying at Somerset. The rooms were clean, comfortable, and well-equipped, and the overall atmosphere was peaceful and relaxing.

Absolutely loved my stay at Somerset West Point Hanoi! The apartment was spacious with a full kitchen – perfect for my week-long business trip. Location near West Lake is unbeatable for evening walks.

From the moment I arrived at Park Royal Serviced Suites Hanoi, I felt genuinely welcomed.

I recently stayed another 4 nights and can't say enough positive things about PARKROYAL Serviced Suites. Location is perfect around Westlake.

I had a wonderful experience at the hotel, and I would especially like to thank Ashlee for her excellent service. She was very friendly, professional, attentive, and always willing to help.

Beautiful hotel with suites for long stays. We stay in a three bedrooms and two bathrooms apartment. The apartments are cleaned every day.

We arrived late at night & were greeted by Adam, who was working the desk. He was so helpful, when I wasn't thrilled with the view from our room.

Excellent hotel. We really enjoyed our stay. I would happily stay again and it is what you expect from a 5 star hotel.

As others have said.
Very well put together hotel in a pleasant area of town.
Rooms are well taken care of, beds are comfortable and the view of the lake from some rooms is great.

The room is beautiful, exactly as pictured. There is a washer on each floor. To utilize the common area with the washer & fridge, you will be charged $50 USD.

Genuinely such a good place to stay in Hanoi. The location is beautiful and so much quieter than the old quarter.

I had such an amazing two weeks staying here, literally got so depressed on my last day me and my bf wanted to cry cos we knew we would miss vietnam and staying here so much 😭
This was the first

This hotel is an excellent choice for those coming to stay in Hà Nội. While not as close to popular destinations tourists come to, it is a much quieter area at an affordable price.

Parosand is a brand which you can trust with confidence. The services were amazing, staff were just as lovely. Made our stay in Hanoi, memorable.
Breakfast is a highlight of their hotel.

I had a wonderful stay here. The room was spotless, and the bed was incredibly cozy, making it easy to unwind and rest comfortably.

I didn't expect to find a hotel with this amazing view in Hanoi, just love it. Everyone from the guard to the staff were exceptionally kind, friendly and attentive, always greeting me with the

We have stayed here several times a week on a long-term basis. An amazing family, very warm, kind, accommodating. Well furnished room with all the necessities, and everything is clean!

A lovely and interesting little secret, tucked in some small alleys on Hanoi's busy west side. The owners are very kind and helpful.

I loved their helpful service. They mentioned there was no elevator, only stairs, and our room was on the fifth floor, but we didn't mind. The room was clean.

Really nice and friendly place to stay right in the epicenter of the Old quarter. The room was very comfortable and clean, with everything we needed. Very recommended and the staff are very friendly😊

Wonderful view and service. The price is affordable also. Extremely satisfied.

Room: Comfy and had all that I need, but the blanket was a little smelly.
Service: good service and fast reply.
Position: great position for my work and planning.

Great stay! Chose it because the reviews actually looked real compared to the ones on Agoda itself. The place was perfect. Nice to have some space finally! The owner was very sweet. No complaints.

Very nice place to stay. Very beautiful decorated with taste. It was like a place of heaven in the heart of the city. Very quiet and very clean.

This place is evolving! Awesome location. It’s ran by a nice family. Liya is an amazing woman, very thankful for her hospitality. There is a Corgi that lives here, cute dog. The place is evolving.

Nice stay! bathroom was really clean and the place is just nice and close to shops and many cafe!

Good hostel in Hanoi, well located, decently social, and clean. The beds here are the comfiest I’ve had in 3 months backpacking in Asia.

Absolutely loved this hostel! The comfiest beds I’ve ever slept on in hostels plus a full on duvet that keeps you warm. The free breakfast and rooftop bar is another lovely touch.

Kang is awesome. We began our stay at little charm hostel with a free walking tour delivered by Kang and it was so good and very informative of the city.

I stayed here for two weeks, and it was an amazing experience. The rooms were always clean, and all of the reception staff were very kind and friendly.

Overall, I had a really great stay at this hostel. The rooms and bathrooms were really clean and I can see they really try to be a social hostel with free beer every night and other events.

We had an amazing time at Old Quarter View Hanoi Hostel! The beds were one of the largest and most comfortable I have ever had in a hostel and everything was clean.

We booked our Ha Giang to Cao Bang 5 days 4 nights Easy Rider tour through Global Backpackers Hostel, and it was an amazing experience.

Here's the short review in English:
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Best place I've stayed in Hanoi – felt like home.
The breakfast is amazing — fresh fruit, warm baguettes, and real coffee.