Staybridge Suites Houston-NASA Clear Lake, an IHG Hotel

Hotel

Great rooms very clean and AC gets cold.

Meagan is so friendly. Pool hot tub and golf green.

I love it all I have to say this is a great place and I recommend people to come if I don’t u missing out this place showed amazing love.

Beautiful pool area with grills and spacious room when you choose the one bedroom.

Great location. The staff is awesome… shout out to Alejandro!

Clean and comfortable rooms. Friendly and helpful staff. Many breakfast options and evening reception. A great place to stay.

Nice and clean, close to NASA.

Amazing staff! I lost my brush at the airport and needed one asap to finish getting ready. The staff up front drove to the store and bought one for me.
Anytime I have wanted or needed anything they have 100% gone above and beyond! Will definitely be back here. ♡♡♡

Stayed there multiple times Always great.

We held a private event in the conference room and had a GREAT experience! From booking to the actual day, everyone at Staybridge were wonderful! A special thanks to Andres for helping us day of with set up!

Awesome customer experience! Gabby was incredibly accommodating after my family and I had a horrible experience at another hotel down the road. When we showed up after 10 pm on a Saturday night, she took care of us. The room was spacious and amazing. Breakfast was great. The pool was beautiful. We make frequent trips to Houston, and we will be back again!

I've attended numerous business related gatherings at the location, so this review is a summary of all of those experiences. The staff is usually very friendly and helpful. There were times that I needed something fixed in their conference room that they fixed very quickly and effectively. There have been times that it was apparent that no one in terms of house-keeping had attended to the room even though an entire night had passed since their last event (excess trash left about and the room's tables hadnt been cleaned), and it smelled for the entirety of my event. They have gotten better about this though recently. The conference room isn't very well lit, as well. Beyond that, I can't speak to the overnight experience.

This place went beyond expectation. We are a military family of 5 who needed a place to accommodate all of us and this place checked all the boxes. I was so amazed to have a 2bedroom suite for a excellence price. Everyone had enough space for 9nights of hotel living. My kids and I enjoyed their beautiful salt water pool, jacuzzi and mini golf provided on site. Breakfast was served everyday and dinner Mon — Wed. Which is a big help on food cutting cost. My favorite thing about this hotel is their beds! I have never felt a bed more comfortable than what I experienced in my life! Last jut not least I would like to thank Natasha at the front desk. She went above and beyond from beginning to end with assisting my family. You will not be disappointed with this stay.

Was in town from out of state for a week of training for work. This hotel was one of the best hotels I have ever stayed at. The beds are super comfortable, the pool area is amazing. It is pet friendly, has a putting green, an outdoor gazebo with grills, and a huge exercise room. The service was phenomenal, room was cleaned everyday and Natasha at the front desk was hands down one of the nicest people I have ever met. She was friendly, helpful, and very knowledgable of the areas in and around Houston which helped the group I was in tremendously when we came in from training looking for places to eat dinner each day. I would definitely stay at this hotel again and would recommend it to anyone.

I just want to give Gaby a special thanks! After a rough day of travelling, my family pulled in after dark. I was tired but Gaby's energy was contagious. She was so quick to get blankets and pillows for my family and help us settle in. We return to Webster a lot, and up until this point have floated between hotels. I will definitely be returning due to the great customer service. For what it's worth, the hotel was receiving new beds during our stay.

We thoroughly enjoyed our stay. Our room was newly renovated, very clean and comfortable, and Natasha with guest services was very kind, attentive, and went out of her way to make our experience as comfortable and enjoyable as possible. Great customer service. I would also like to mention the pool and patio are very beautiful. Will definitely stay here again.

Excellent customer service from all the staff here making this a home away from home. Management like AJ always make it his business to have a conversation with me. Natasha at Front desk always welcomes with a big smile and polite service to everyone of the guest. My favorite stay when I’m in the Houston area! Near lots of restaurants and entertainment at Baybrook Mall!

Stayed here while our home was getting renovated. Staff was super friendly! from the front desk to the house keepers all very very nice. Breakfast buffet was awesome! The rooms were very clean, with a fridge & stove top. Cable & Wi-Fi included. Pool was nice & shaded from the sun. Will definitely recommend this to a friend and would stay again!

I enjoyed the location! A+ here. It's close to shopping off Gulf Freeway. About a 1/2 is the Baybrook Mall which has something for everyone. Lots of entertainment, shopping and food. The hotel was quiet, clean, and friendly. The kids didn't care too much for the breakfast foods but the waffle iron was wonderful as usual. Check in and out was easy. The pool looked amazing​ and true resort style. There was a mini golf area. They have a lovely lounge for movie watching. A first​ for me was free laundry area! There was also a nice exercise room. The hotel is pet friendly and the rooms are nice. The bed was high off the ground but comfy.

I love this hotel! Huge rooms, huge mattresses! ) I love the Jacuzzi and the BBQ.

We were in town for a graduation and had requested a early checkin when we spoke to the IHG agent on the phone. However prior to our checkin the agent had not informed the hotel. Natasha greeted us warmly and was happy to accommodate our request. Everything about the room was excellent! We had some of the best rest we had in along time! We will definitely choose this hotel the next time we are in this area.

WOW! We were displaced because of water damage in our home and have been staying at Staybridge Suites in Clear Lake. I cannot say enough good things about the staff, food, amenities, and atmosphere. AJ Akinribade, along with his staff of Lynette, Gaby, LePing (spoils you rotten for dinner, always serving with a smile on her face, and trying to figure out how to make your experience even better), Kaitlyn, Maricruz, Valerie, and Nayely were fantastic. Courteous, pleasant, accommodating, and welcoming. The cookies in the lobby (along with dog treats), hot coffee at all times, a full breakfast every morning and dinner (wine and beer as well! ) provided Monday-Wednesday were such a blessing to us! We checked out today and moved back home, but ready to go back to the dining room for dinner! Hotel is clean, warm atmosphere, and was a blessing for our family. Thank you AJ and your entire staff for a wonderful stay during a challenging time for our family!

Very friendly and helpful staff. A nice facility to hold a professional conference.

Pet friendly, clean rooms, free laundry facility, dinner 3 nights a week and breakfast every day.

So far a horrible experience. I brought my grandma to go to NASA as an early birthday present. I confirmed and reread my confirmations and even had a chat with the reservation hotline who again confirmed my confirmation for my 2 bedroom 2 bath suite. I get to the hotel and between yesterday and today, my hotel room changed into a 2 bed 1 bath suite. The lady at the front desk just kept saying that their 2 room suites were sold out and that she has me down for 2 beds only; offered me extra points like I'm going to just come right back here after this. Its a frustrating thing when you drive 5 hours for an exciting weekend after being as thorough as possible (reading the confirmation several times, keeping the emails, following up) and it's all messed up and the people in charge treat you like you're just trying to get a freebie. Next time I'll spoil the one who raised me somewhere that doesn't change a person's room on them. Edit: THEY messed up. I had a reservation for 3 weeks and someone decided to extend their stay. Instead of letting me know, instead of trying to accommodate us, they told us that there's nothing they can do. Thanks for nothing.

Would definitely advise to a friend and woukd stay again. Nice staff and clean rooms.

Beautiful, kid & pet friendly hotel. Stayed in a 2 bdrm, 2 bath, sofabed suite. Fully stocked kitchen, dishwear, cooktop, microwave, full size fridge. Extra storage rooms available. No charge guest laundry next to gymn which is very nice and convenient for long stays and with kids. Nice view of pool and commons areas. Full breakfast in the am and nice social events during the week. Menu varies day to day week to week. Only con was, house keeping forgot a very LARGE bag of garbage in front of room door from a previous guest. Then room had a funky smell to it when we got in. They remedied both things and all went well afterwards.

Very friendly staff. Everyone greeted me and asked about my needs. Rooms were clean and beds were VERY comfortable. Loved the decor! Will come back for sure.

They have complimentary dinner Monday to Wednesday… The staff is kind, and the gym is great for a hotel gym. Really a great experience!

The staff here were super friendly and helpful, especially considering they were working on Christmas. Absolutely no complaints!

Very nice suite type room. All stays include a simple buffet with wine & beer in the lobby Monday thru Wednesday. Staff was very good at addressing an issue we had with low water pressure in our shower.

I stay at a lot of hotels for work and travel, Staybridge is consistently my favorite stay. You basically get an furnished apartment with breakfast, dinner M-W, free gym, laundry, pool, sauna. It’s a great home away from home. If I had any complaints I’d suppose it can get hard to book a room during certain times or if you don’t book in advance. But that’s a testament that people enjoy staying here.

The place was recently remodeled and evertlyhring in my room looked new and very clean. The bathroom was nice and clean, which is all I could really ask for. The kitchenette was nice as well. Good location; tons of restaurants around and close to I45.

The location is great but the rooms have no I've bucket and you have to bring the one from the fridge and the trash cans are small The breakfast is great and so is everything else.

Great hotel. Pet friendly with good grounds for dogs. Awesome breakfast and Evening reception with food. Near lots of restaurants too. 2nd stay there and will definitely come back.

Spent two years at the Holiday Inn in Baytown, Texas. This place is beyond doubt the superior location!

Staff is super professional and very friendly. Hotel seems clean and fairly up-to-date. Internet is really fast for free Wi-Fi. 50mbs. Freezer in the fridge was pretty noisy for a bit, but it seems to be cleared up.

They are really nice and they have everything you need like kitchen aids. They have a really good breakfast and during the week they have dinner too. I would really recommend this place. Love it.

Since IHG had a problem with my review through their site stating it contains PII and legally sensitive information WHICH MAKES NO SENSE… I'm posting it here. Gave them a bad review since my front door to the room would stay open unless you forced it shut, it smelled, the blackout curtain would not close, the double doors that divided the room would pop back open upon closing and the bathroom door wouldn't close either you would have to force it just to be able to leave it cracked. Below is the other part of the review… Had too many issues with the room to merit a good review. Our entire group felt the same and will be looking for another hotel when we go back. Only good thing was the outdoor pool area which our families enjoyed. One thing I didn't mention on my comments was the safety hazard we would run into everyday when walking to the elevators, people would leave the pool soaking wet and drip themselves to their rooms leaving the entire hallway floor wet and slippery; not the hotels fault, but it's obviously a problem which needs attention.

This hotel is excellent in every way. The staff are helpful and courteous. The rooms are spacious. The beds are super comfortable. The bathrooms are the cleanest of any hotel I have seen in years. The grounds are attractive and well kept. The free breakfast has a variety of items and "to go" bags so can take your breakfast with you.

A good hotel, now (July 2017) under remodeling but the rooms and all the facilities are OK. The fare includes a hot breakfast buffet, a good addition compared with other hotels in the zone. It's only 4 minutes from Space Center Houston and the Clear Lake.

Even though they are undergoing renovations, the Hotel remains clean. The bed and pillows are nice and comfy! We got a two room suite that was perfect for my husband and I to have privacy away from the older kids. The complimentary breakfast was really good and they kept it fresh and didn't seem to run out of anything. They also have a complimentary dinner that was great too! The staff was VERY friendly. The front office even called to make sure everything was going well with our stay. I definitely look forward to staying here again and would recommend you to stay here.

The suites are roomy with a full size fridge/freezer and basic cooking supplies. The rooms and linens are well taken care of. Current construction ongoing, but the noise has not been noticable and the hotel works to minimise the intrusions. Breakfast is nice, about average for hotels of similar price range. They also offer free dinner 3 days a week, but u have not been able to take advantage of it.

We came off of a cruise and we got there early. We were there early and were worried that we wouldnt be able to check in with all our luggage. There were 10 of us. 3 rooms. Amber at the front desk was so accommodating she said only two rooms were ready. By the time I got back in the building she said I texted the maid and I have the other room for you. Then we also had an issue the next day where we had a shuttle coming to get us later than the check out time. She gave us a late check out. They were wonderful to us out of towners with no where to go with a ton of luggage. Hats off to Amber from our family from Denver, Arizona, and California. The building is under renovation but our rooms were very nice. Newly renovated. Had all the comforts of home. Walking distance to several restaurants too. Comfy beds and nice new furniture.

This place is wonderful everything about was great! The hotel itself, the room, the pool, the breakfast and the staff! This place is now on my radar.

Excellent staff, great rooms, perfect location, can't beat free bfast and dinner. Highly recommend.

I love this place. The staff are so friendly and helpful. Highly recommend it!

We are staying while in Houston for a few days. Located behind lots of food just off of Texas Avenue. Been a good place so far and has great breakfast options.

They were great, took our dogs. And the rooms were huge!

I love this place! I've visited my husband on 2 separate occasions while he has been there for business for a long period of time. The staff is extremely helpful kind and courteous, the rooms are clean and spacious and overall feeling of being welcomed! The gym has up to date equipment and the pool and spa are beautiful! We have stayed at many hotels that are are are much more expensive and Staybridge inn compares if not trumps those other hotels! Very convenient location and close to many great tourist sites and dining! Looking forward to going back! I can't say enough great things about this hotel and long term stay! The staff is the best I've ever experienced in 25 years of traveling! Love it! Alicia G.

This place is awesome. Movie theater in the lobby area, breakfast and an evening/dinner snack. Quiet large rooms. Clean with friendly staff and in house free DVD rental.

Great service. Clean, spacious room!

Love this place! staff was OVER THE TOP, felt better than home! ;-) I cant wait to stay again!

Rooms looked new and were very clean. Staff was courteous and helpful. Would definitely stay there again.

I loved the location it was near a mall. The room was great and beautiful the only bad part was that the air conditioner didn't work. The service was great.

I travel a lot, so its rare I am impressed with a hotel. I stayed here for 1 month while working in the area. Wife and kids stayed with me for half the trip, and they loved it here. Rooms were big and clean, and mine came with full kitchen with separate bedroom. Internet was fast which was a big plus when I had to work from the hotel. Pool/Hot tub were perfect for the family. They even have complimentary dinner and drinks 3 nights a week. To top it all off the staff here at the hotel is excellent making my Wife's stay for 2 weeks comfortable and were excellent handling my obnoxious toddlers :). I would recommend this hotel for anyone coming to the area.

A good hotel. Excellent breakfast and dinner. Good gym. There is a poolside Grill and mini golf course.