Review of Oxford Inn and Suites Nasa 2*

This is one of the most abysmal motels, and I do not stay in many but rather hotels, in which I have ever had the displeasure of staying. I had no choice but to stay in this place of lodging, because it was all that was available once I was done traveling for work because my home was damaged during Hurricane Harvey. Amenities and condition of the hotel, aside, the customer service is non-existent and the older, black man working the front desk and answering the phones is an absolute disgrace and he should never work in customer service. He was exceedingly rude and not in the least bit helpful, in every single encounter in which I dealt with him. Furthermore, he construed lies about my stay, when I left to stay in an exponentially nice property, saying I have been in that hellhole since the hurricane, which is unequivocally false, as I was staying in a private home in Clear Lake and had only been in their hovel for less than two weeks. When we tried to resolve the issue with the actual general manager, he was also incredibly unhelpful and it took the threat of contacting their corporate office, which I am still doing, before I continue writing reviews on every single site and social media forum I can find. This is disturbing because I know there are other FEMA families and individuals staying here and although I am having to be temporarily displaced, my life is rather fortunate and I can only imagine how others without the voice, resources and wherewithal, feel, having to deal with the despicable people. Be warned. Do not stay here. Not with FEMA and not on your own dime. They would be better served as a parking lot and not much else!