Review of La Quinta 3*

We stayed here last year and had a very good experience. This time, we have a few complaints. After being told there were no more do not disturb signs, we told the front desk and the housekeeper, personally, that we didn't require maid service on day 2 of our 3 day stay. They came in anyway while we were out. Last night (night 2), when we got back after dinner, our keys had been deactivated. The front desk apologized and promised it wouldn't happened again. Today, on check out day, the housekeeper knocked on our door just after 8. Never in all our many hotel experiences has housekeeping tried to clean right BEFORE you check out! Weird. My husband was down getting coffee (while housekeeping was knocking) and when he returned, his key had been deactivated again. After breakfast, mine was deactivated. Then, after we got back to the room around 11 after running some errands, his key was deactivated for the 3rd time. FRUSTRATING! The front desk really wasn't too concerned about all this inconvenience. Between us, we made 5 trips back to the front desk to get our keys working. Other things of note, breakfast wasn't nearly as good as in the past. Hot stuff was kind of cold. No toaster appeared until we were leaving the first day. Coffee was not even close to hot. Had to ask for milk for cereal. Only fruit was apples. The microwave was on its last leg at breakfast. There was a blood stain on one of our pillows (not the case, the actual pillow). The shower is complex to work… I had to help a friend who was also staying here figure out how to work it. The bathroom is nice, tho. Roomy walk in shower, lots of counter space, and an incredible mirror. The bed is quite comfortable, but the covers are very thin. A blanket would have been wonderful. Nice flat screen hanging on the wall, so, easy to see. Small frig and microwave in the room. Nice desk and chair, and even a ceiling fan! One last thing… we went to dinner 3 minutes away, and there was a security car patrolling around and around the restaurant. We heard the reason is that this is a bad area. We had no idea. We felt safe enough in this clean hotel, but just glad our car wasn't messed with. Overall, this is a decent hotel for the price, and it's great that they're dog friendly, but all these little inconveniences made us unlikely to return. Did like the personal touch of a hand written note upon arrival, but management needs to step up their game.