Courtyard Houston NW/290 Corridor

Hotel

Love it first time there the pool was nice it was hot in there but great time.

Great service
Very clean rooms.

Beware! Vehicles broken into, three of them! The people that work here are amazing! I stayed for two nights with two rooms checking in on 12/26 and out on 12/28. The facilities are good. The down side is, it’s not in the best neighborhood. Still, not a deal killer. My issue, you ask? Being that it’s not in the best of neighborhoods, and right off the highway causing shady characters loitering in the darkness. Again, still not a huge issue. Problem? These characters break into my truck and two others. The morning of the 28th, but don’t you worry about anything! Marriott and the local management team cover its a** because they put up the “not responsible for damages to vehicle”signs. Still not all that upset with the hotel, but I learned from one of the employees that this same thing happened only a week or two before! Now I’m pissed off! This is a nice hotel, and not low prices! I call to just ask that they require this location to have some sort of security on the premises. I didn’t want my money back… I didn’t ask for funds to cover our losses… I asked for common sense security! My response I received was sad and the lady I spoke with could have cared less. Nothing we can do to help you… if you want no security for your belongings, for higher room prices? Stay here! If not, you’ll get the same quality at motel 6 or super 8!

I love this place and the employees makes you feel welcome.

Excellent service and help.

Loved the patio with fireplace, nice setup.

My family and I stayed the night last night and have no compliant but one. The floor was very wet as if someone didn't ring out the mop and when her co-worker tried to explain it to her because we were coming off the elevator she kept saying I ring it out over and over in front of us instead of going to check the problem and solve it for safety reasons. The staff was very helpful and was always in place when we needed them. Everything was clean, neat and awesome service. Awesome job guys
From The Peterson Family.

Emily was a trooper and went the extra mile to accommodate us. Day 1 the staff huddled and agreed to make it a great weekend for our retreat. ALL the stag was so helpful especially the ladies in the bistro cafe and chef David. Great job even understaffed.

The people here are outstanding. Everyone we've met who works for this hotel has gone out of their way to be helpful, friendly and make us feel welcome. The rooms are nice and comfortable. Plenty amenities to make you comfortable to stay at the hotel. The bistro has a nice selection of food and drinks. After grabbing a bite to eat check out the courtyard for a nice place to unwind. Will definitely stay here again if in town.

I didn't stay in a room, we were there for a baby shower in the conference room … it was very roomy, decent size dance floor for size of room, staff very accommodating, plenty of tables. A special nod to Santos, he was very helpful, courteous, and professional. I'm only giving a 4 b/c I don't know what the rooms were like … and plus the entrance is actually kind of puzzling with the layout.