The Downtowner at Central Plaza Hotel

I. Wish there were negative stars. Bed bugs. Horrible plumbing and they paint over the mold. And whats even more slumlord is I made a reservation to get a room recently, I made accommodations to be in that area yo only find out that the day of my check in the gave my room away and tried to put me in somthing else like it was no big deal… Completley unprofessional, rude and acted like it was no big deal they gave my rental away "because its cfd" so. "Our word dont mean shit"
So appalled that they acted so nice to my face then stabbed me in the back after the first time I had to be hospitalized from all the bed bug bites I got 6 months ago. I figured since they ducked me the first time I would be treated a lot better… nope. I was wrong. Fuck this place. It needs to be demolitioned any how.

Central Plaza Hotel used to be the Down Towner Motor Inn. It was one of Cheyenne's finer hotels with a restaurant, lounge, and underground parking. Under new ownership the building has gone down hill and the prices have gone up hill. The lounge and restaurant have been closed for quite a few years. I stayed there for a couple of days while some weather damage on my home was being repaired, I was not impressed with the building or the new rude owners.

Paid a lot for the room for the eclipse. I was ok with that, but they didn't even provide basic maid services.

Outstanding! Freindly Great People. Within walking distance of food and fun.

Friendly, conformable & informal. Owners are welcoming, engaging and flexible. Offers good rates on extended stays which is its strength. A restaurant & bakery is on the premises.

Overpriced, dirty, and ran by a absurdly rude owner and wife. First off — this place is gross. No seriously… think I'm exaggerating? Look at what everyone is saying, look at all the reviews on all the sights… the reviews will be consistent with what I'm saying. It's a rip off, and they don't take any pride with cleanliness and customer service. When I visited there it smelled like dog pee, and 2ND — when I asked to be transferred to the restaurant the "owner" said "I don't f***ing have time for this! " and hung up. I called back and asked to speak with the manager and he said "son of a B**** I am the manager! " and hung up again. Idk who to contact but this is beyond absurd… for that kind of harassment I will be contacting an attorney. You don't call a customer such things.

I ate at tasty bones bbq. It was amazing.

I would like to thank you for looking after my son Derrick and Ayana during their stay in Wyoming. As the owners of the hotel you stepped in and help make their stay less stressful. Thank you for taking care of our children, love you for it. Feels good to know that they were in the hands of good Christian people. God Bless!

I wanted to stop by and thank you for the amazing kindness and care that you showed for my friend Derrick Bell during his stay with you. If I ever get to Cheyenne, I can promise that I wouldn't even think to stay anywhere else. You went above and beyond during a difficult situation and it has not gone unnoticed by many many people.

Thank you kindly for taking such good care of my friend and I during our stay, and your continued care after my departure. Your generosity is deeply appreciated by both of us and those that love and care about us. Many blessings!

I would like to personally thank you for your kindness and hospitality to two of my friends. Specifically, Derrick Bell. Any hotel that treats people as awesome as you have is worth a 5* review in my book! YOU ARE AWESOME! If I ever make it to Wyoming I will choose your hotel. Thank you!

Very caring and thoughtful people. Would recommend them anytime.

Shithole drity beds bed bugs nasty places dog pea cat pea.

Disgusting. We paid extra for our dog to stay with us, but they don't use the overcharge to clean the urine-soaked carpet from previous occupants! That room reeked of urine and beyond. The carpet felt damp, it was so nasty. The drains were backed up. The room fan and fridge were broken. The outdoor exits are locked and tied shut. The owner tried to argue the room charge with us after we were quoted a lower one by his wife. This is officially THE worst place I've ever stayed. Go elsewhere!

This hotel was by far the most disgusting place I have ever booked a room at. We drove up from Colorado to stay a night for Cheyenne Frontier Days. I booked this online and from the pics online it doesn't look like a bad place. It looks NOTHING like the online pics (false advertising in my opion) Once we arrived we had a problem finding a parking spot. When I walked into the lobby it smelled horrible! The lobby was dark and it appeared that the owners (Arab descent) of the place had their whole family living in the lobby. The owner will stand there and question your every move. Intimidation was not what I wanted on my vacation. This is an outside entrance hotel but the owners have blocked off all the outside stairwell entrances so you have to walk through the lobby to get to your room! This is so they can monitor your every move! I honestly felt like I was in a different country! Needless to say we ended up driving back home after the concert because we were terrified of getting bed bugs or lice. So we were out $200.00 as they would not refund our money. To me not getting bed bugs or lice was worth losing the $200.00. They also debited my checking acount for an $85.00 charge that I did not authorize. THEY WILL BE SEEING ME IN COURT! I will NEVER EVER step foot in this place again and I suggest others don't either! YUCK.

Do not stay here! Hotel manager extorted my wife for money! 4 of them booked this room during Frontier Days for $200 a night, and when she came back to sleep after the concert he demanded an additional $80 to let let them stay. At a room they had already booked. He was rude, disrespectful, and attempted to intimidate them. When another guest came out of his room to check on the 4 damsels in distress the manager loudly ordered him to get back in his room. He told them that 2 of them would have to sleep in their car, and that the parking lot was too dangerous for them to sleep there, and that the police would be called for trespassing if they tried. He also produced forged paperwork alleging agreement to a bunch of false charges. Avoid this @sshole, his dirty, terrible roach motel, and horrific, potentially criminal "business" practices.

Terrible and terrible place to stay, too noisy to rest. Too old building without remodeling. Dirty and nasty. Please do not waste your money.

This place took my money! They have a 7 DAY Cancellation policy! This is the most absurd thing I've ever heard of. Not only did the owner/ front desk help argue with me. They refused to refund my money with 24 hour notice. Hey Owner, All hotels allow you to cancel your reservation before 5pm of check in date. Horrible business and you need to learn that customers are always right. I'm stopping payment on that transaction so you will not receive my money! I'm contacting the BBB and I will go out of my way to make sure nobody even looks at your hotel! STAY AWAY! Besides heard your hotel is infested with bed buds and lice. People bring a tent. You are way better off then dealing with this A-HOLE.

This hotel is horrible. My room was waaayyy over priced for the service and comfort I received. When we arrived there was a middle aged women in tears and arguing with the hotel manager about getting a refund because she was so disgusted with the room. Our A/C unit leaked water everywhere (mold is likely). The advertising said there would be a refrigerator and microwave but we had neither. The restaurant was closed down and looked as if the staff was living where the restaurant originally was located. The family that managed the hotel used the lobby/common area as a living/dining room. No towels or toiletries were restocked during our stay. There were some random extension cords taped to the walls in the hallways (probably not up to code). This hotel is horrible so please do yourself a favor and stay anywhere else in Cheyenne. I don't usually review anything but felt called to action in this particular case.