Review of The Riverside Plaza Hotel 3*

Farah F.

11/20/2017

Respond
1/10
Wanted to let you know that this is, by far, the worst stay at a holiday inn I have ever had.   My husband and I started staying at Holiday inns, because we felt that we could always trust them to provide a clean, comfortable environment. Never thought I would have to worry about bed bugs, roaches, or getting clean sheets. Unfortunately, this hotel has got me extremely worried about what may have come home with us or on us. We got checked in around 7pm and had to rush out. Didn't get much chance to look around, but didn't think twice about it. We got back at about 2:30 in the morning, and realized it was not the clean holiday inn we were used to. We pulled back one of the blankets and noticed blood on the sheets. It was red, like it was fresh, not just  brown stain. So they must not wash the sheets regularly. I tried using the phone in the room to call down to the front desk to let them know, but it wouldn't work. So I used my cell to call, lady that answered the phone was no help at all. I ended up telling her to have the manager call me as soon as they get in. I still have not received a call. Also, the heater didn't work properly, and the wall paper in the bathroom is pealing off the walls. It's not just a little bit, it's every wall.   In the morning we went to they're breakfast. It was really bad. There was a roach on the floor at the  bottom of the stair case, crawling around, It was horrible. It was like we stayed at a motel 6, or 8 or something.  They do have construction going on. I'm not sure if they are planning on remodeling these rooms, but they definitely should not be renting them out with the holiday inn name or ihg attached to them. This stay was horrible, I just wanted to let everyone know.

Nightly rates from $70

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