Hawthorn Suites by Wyndham

Hotel

Absolutely Wonderful place to stay and enjoy. Very clean and Modern no complaints whatsoever. The Front Desk woman could have been Nicer about the issue with the 50$ deposit. I think personally because the way I look that she just considered Me as 'Not Belong There'. But the Breakfast was Awesome!

We booked a 2 bed suites for 3 travelers but when we arrived, they had overbooked. I was very happy to find they upgraded us to two rooms with king beds to make things right. It made the stay all that much more enjoyable, as I'm traveling with two teen girls. The staff was wonderful, the property was well maintained and clean, overall I would recommend this property to anyone needing a place to stay in the Indianapolis area.

The rooms look nice at first glance. Soon discovered hair all over both bathrooms and unswept floors. Found the pool was closed. Had to find out about the closed pool on our own.

Although the employees here are very friendly and kind, accommodations here appear to have been attempted to be updated but ultimately failed. The room we first got had an ant problem going towards the dishwasher into the main entrance. This appears to have been caused because the dishwasher had not been run since the previous occupants. In our second room, the accommodations were, I'll say dirty. There were also many issues with dust, dirt, and one with safety. I'll let you decide upon the cleanliness with the pictures I have taken. But the safety issue is inexcusable. The problem is with the tubs, they are curved bothersome on the ends but also through the entire length of the tub, along with this the tub has little to no slip protection so as soon as the tub gets wet it becomes extremely slippery and EXTREMELY easy to slip and fall, and the safety rail is in the front of the shower between the tub and toilet instead of in the rear where most people enter the tub. There are pictures of this as well. I would like to stress the staff here are very friendly, welcoming, and inviting, therefore I don't believe this to be a staff issue, but a training or renovation/ownership issue. This entire review will also be given to Wyndham corporation directly.

What an awesome place to be while staying for over 2 months… The staff goes beyond their duty to ask how you've been and make sure things are perfect during your stay. Management is amazing. Housekeeping would make the place sparkle when requested. I would stay again anytime in the area…

First off I want to say something about the recent review on the false claims that this hotel has bugs everywhere … that is FALSE … I am at this hotel often and have been placed in different buildings and have came acrossed a couple ants (hello it’s spring) … The person that made the recent review I witnessed the group as a whole be combative, rude, shouting at the front desk personnel. Complain there was “ blood “ on walls which there was not. Rooms that were dirty which was NOT the case and saying it was a “ unsafe “ neighborhood. (FALSE) (Which I would NEVER stay in a unsafe neighborhood) The ONLY thing out of twelve rooms that they booked was a dead moth (again it’s spring) which was promptly addressed. I was thoroughly upset that adults were treating others like this and ganging up on the staff to the point of bringing them to tears. This particular group didn’t want to stay at this hotel for whatever reasons and choose to make up things wrong with rooms and bully the staff rather than be honest. The pictures this particular reviewer was referencing to was him taken pictures of a pool that was not opened yet and no need to take pics of. I have never witnessed such immaturity, lack of class and lack of common sense in my life and have the commend Liz and her staff for being as professional as they could in that situation. I do a lot of traveling and a diamond member which I have been since 2003. This staff has exceeded every need that I have had.

The night stay was peaceful and the room was well furbished. It was one of the cheapest places to stay in the area and was worth the price. Breakfast options are the basic fare. It doesn't look great on the outside and the pool is the smallest I have ever seen. Tub was dripping from the faucet. Overall, if you are looking for a cheap clean place to stay overnight with breakfast options, it's a good deal.

It was very clean and nice. It has a kitchen with dishes and pots and pans to cook and a pull out couch a huge TV and a private bathroom room. They have great prices on there rooms as well and staff is nice too.

Staff is very nice and try to accommodate your needs if possible. The rooms a modern and clean. Property resembles an apartment complex with multiple buildings housing four or five units each. You get a basic but decent workout room and with outdoor pool and basketball court. The area can be kinda sketchy but I wouldn't go as far as to say it's bad or dangerous really (especially sketchy at night) if you're not used to that environment. Here's the Presidential Suite we rented for my birthday.