Review of Quality Inn Great Bend 2*

Michelle W.

05/16/2017

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1/10
Worst hotel I have ever stayed at. I will Never come back and I do not recommend it to anyone. Horrible customer service. Extremely rude staff and owners. (some of the maids are pretty nice though). Terrible breakfast. Microwaved cheese eggs, and sausage and a couple other things. The bacon feels and tastes like plastic. Someone asked for a spoon, and the owner lady wouldn't even give this guy a plastic spoon. Someone get cereal not during breakfast time, and they yelled at her and made her throw it away. I've seen someone get yelled at by the female manager/owner because he eats a lot at breakfast. She was so rude. She yelled across the room in front of a bunch of people for a while. How cheap can you be. So many people don't wake up for breakfast so you're already saving money. It was so uncomfortable and made me sick to my stomach I couldn't even finish my food. Their Wi-Fi constantly kicks you off and you have to log back in all the time and it doesn't work often. Right next to the train track so you get woken up by a loud train. Not good if you want to get sleep. One day their male maid (which I think is related to the owner or her husband) came in. Took one trash bag out and left and that was all the housekeeping they did that day. Multiple times housekeeping didn't show up until after 6pm. A girl got yelled at by the owner because she was in the hotel laundry room because she got it confused with the one used by hotel guests. Since we stayed for an extended amount of time and spent a lot of money with them, they would only give us towels and take our trash every day. They would only clean our rooms, and give us toilet paper and necessities "every 3 days", but they actually didn't clean our room the last 5 days we were there because we were leaving. Ridiculous. These employees and owners are very rude, and lack customer service. This was not "quality".

Nightly rates from $64

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