Review of Mayfair House Hotel & Garden 4*

We booked this hotel for our honeymoon as we have never been to Miami before, and this was an affordable option. No resort fees and pictures made it LOOK great. We spent $1, 300 on Travelocity and booked this solely on the fact that the pictures looked amazing. We overlooked the bad reviews. Fast forward 2 weeks later, a 3 hour flight and a 45 minute drive from the airport to find out the bad reviews were in fact, correct. The hotel is outdated, it smells, our room looked like it had not been cleaned in weeks. The bed had stains, the toilet barely flushed, the curtains and lamp shades were stained, had tons of dust, the TV had 4 channels. 3 of which were either spanish or fuzzy. The hot tub didnt work. We went out on the patio to find a view of garbage. Not to mention the maintenance man busted into our room and just swung the door open. What if I had been changing? I was very disappointed that we booked our entire trip around the quality of the photos online with high hopes that the hotel would deliver. Seemed like a bait and switch tactic. After not even 10 minutes in the room, my husband and I decided we were not staying there. The ONLY positive is the manager Greg was very understanding, he didn't hesitate to give me a full refund. He deserves a raise and the company needs to reevaluate some things. We ended up taking our refund and going to Trump International Resort in Sunny Isles. That Resort completely saved our honeymoon. PLEASE do your research before booking this hotel.