Review of Beach Street Inn and Suites 2*

EWE! Avoid the suites if you plan to use anything in the kitchen. Oh and check the sheets for stains! I'll start with the positive — this location is great, very close to the beach and boardwalk and the pool has a lot of toys for the kids. The bathrooms are nice as well. As for the EWE review. We had a suite and traveled with kids and two adults. The first thing we noticed was what looked like blood stains on the sheets in one of the bedrooms. We called and fairly quickly the staff came in and changed the sheets (still — they should look for this before making a bed! ). In the morning we wanted to make the kids breakfast — in fact the whole reason we chose the suite is so we could cook in the kitchen and not have to eat out every meal. We went to cook breakfast and noticed food crusted on the spatula and utensils. We had to go out and buy takeout breakfast to eat at the hotel and had to wash the utensils on our own with bath soap. Because there was no dish soap in the kitchen. When we checked out we asked to speak to the manager of the hotel regarding these issues — it is a $500/night suite so we would expect cleanliness. We were told the manager would call us which she never did so we followed up the next day. The manager was combative from the beginning with us saying we cooked as she saw pans in the sink — we explained that we started cooking then went to get a spatula and realized it was filthy. We asked for a discount on the price since we weren't able to fully utilize the kitchen — the manager refused and was unapologetic for the dirty room. The manager said their hotel DOES NOT clean anything if it is put away in drawers. So. If someone stays in the suite before you, licks all the utensils, or kids pick them up and play with them and then put them back in the drawer, you are going to be eating off of them without the hotel cleaning them. For $500 a night, I would think the hotel would clean everything in the kitchen whether it's put in the drawers or not. Or at least check for cleanliness. Also the fact that the manager was combative, unapologetic for the mess, makes me think there are much better hotels than this to stay at. Especially for the money. Bottom line — choose another hotel if you care about cleanliness or friendly management who cares about customer service.